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Usher Manager Jobs in Virginia (NOW HIRING)

ASM Global

Experience Ambassador

Hampton, VA

$13/hr

Serve as an usher, greeter, and/or ticket taker for special events. Use a two-way radio for communication with management, security, and staff. Monitor all front of house areas of building throughout ...

ASM Global

Experience Ambassador

Hampton, VA · On-site

$13/hr

... management presence. • Serve as an usher, greeter, and/or ticket taker for special events. • Use a two-way radio for communication with management, security, and staff. • Monitor all front of ...

Regal

Floor Staff - Starting rate $13.50

Midlothian, VA · On-site

$13.50/hr

Usher * Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums. * Inspecting backpacks and packages when applicable. * Managing crowd control and ...

Regal

Floor Staff ($16 per hour!)

Gainesville, VA · On-site

$16/hr

Usher * Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums. * Inspecting backpacks and packages when applicable. * Managing crowd control and ...

Regal

Floor Staff $14.00/HR

Culpeper, VA · On-site

$14/hr

Usher * Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums. * Inspecting backpacks and packages when applicable. * Managing crowd control and ...

Regal Cinemas, Inc

Floor Staff

Christiansburg, VA · On-site

Usher * Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums. * Inspecting backpacks and packages when applicable. * Managing crowd control and ...

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Usher Manager information

What are some common challenges an usher manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What does an usher manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.

What are the most commonly searched types of Usher jobs in Virginia?

The most popular types of Usher jobs in Virginia are:

What are popular job titles related to Usher Manager jobs in Virginia?

For Usher Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Usher Manager jobs in Virginia look for?

The top searched job categories for Usher Manager jobs in Virginia are:

What cities in Virginia are hiring for Usher Manager jobs?

Cities in Virginia with the most Usher Manager job openings:

Usher Manager jobs near you

Venue Usher (VB Amphitheater)

Live Nation Entertainment, Inc.

Virginia Beach, VA • On-site

Part-time

Re-posted 20 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 52 rated entertainment

Job description

Job Summary:
Who Are We?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.
Job Functions:
  • Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
  • Assist with keeping the venue safe, clean and presentable to the guest.
  • Resolve guest complaints or problems.
  • Examine tickets or passes to verify authenticity.
  • Provide assistance to with guests with special needs, such as helping with seat accommodations.
  • Show CARE by participating in venue recycling efforts before, during and after the show.
  • Guide guests to exits or provide other instructions or assistance in case of emergency.
  • May assist in verifying staff credentials to generally restricted areas.
  • Show CARE by participating in venue recycling efforts before, during and after the show.
  • Assist patrons by giving directions places inside or outside the venue.
  • Ensure guests are safely enjoying the show.
  • May help at informational kiosks or displays around the venue.

Qualifications:
  • High School Diploma or equivalent preferred
  • At least 1+ year in a guest service role preferred
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

If the above description sounds like you and fits your background, apply online today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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