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Usher Manager Jobs in Ohio (NOW HIRING)

JAC MANAGEMENT GROUP, LLC

Ushers

Warren, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

JAC MANAGEMENT GROUP, LLC

Ushers

Warren, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

CSU Northridge

Lead Usher (Pool)

Northridge, OH · On-site

$21.36 - $31.13/hr

Major Duties Under the general supervision of the House Manager, the Lead Usher (LU) leads a customer service team and provides customer service support for events at the Younes and Soraya Nazarian ...

JAC MANAGEMENT GROUP, LLC

Ushers

Youngstown, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

JAC MANAGEMENT GROUP, LLC

Ushers

Warren, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

JAC MANAGEMENT GROUP, LLC

Ushers

Youngstown, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

JAC MANAGEMENT GROUP, LLC

Ushers

Youngstown, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

JAC Management Group

Ushers

Warren, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

JAC Management Group

Ushers

Youngstown, OH · On-site

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

Livenation

Usher/Ticket Taker

Cuyahoga Falls, OH · On-site

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the ... As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness ...

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All JobsUsher JobsUsher Manager JobsUsher Manager Jobs in Ohio

Usher Manager information

What does an usher manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What are some common challenges an usher manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

How much do usher managers typically make?

Usher managers typically earn between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often oversee staff, coordinate event logistics, and ensure customer service standards are met, which can influence salary levels.

What are the most commonly searched types of Usher jobs in Ohio?

The most popular types of Usher jobs in Ohio are:

What are popular job titles related to Usher Manager jobs in Ohio?

For Usher Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Usher Manager jobs in Ohio look for?

The top searched job categories for Usher Manager jobs in Ohio are:

What cities in Ohio are hiring for Usher Manager jobs?

Cities in Ohio with the most Usher Manager job openings:

Usher Manager jobs near you

Ushers

JAC MANAGEMENT GROUP, LLC

Warren, OH • On-site

Full-time

Re-posted 11 days ago

Job description

Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Assist guests by directing them to their correct section, row and seat.

2. Assist guests with seating problems and issue relocates.

3. Provide the public with directions and information regarding upcoming events and services offered.

4. Tag and record lost and found items.

5. Address guest concerns and work with the difficult customer.