Usher CaptainAbout the Role We're hiring an Usher Captain to lead and manage volunteer usher teams of up to 22 during live events. This person will oversee guest seating and floor operations, support ...
Usher CaptainAbout the Role We're hiring an Usher Captain to lead and manage volunteer usher teams of up to 22 during live events. This person will oversee guest seating and floor operations, support ...
Usher Captain
Phoenix, AZ · On-site
$16 - $16.80/hr
Usher CaptainAbout the RoleWe're hiring an Usher Captain to lead and manage volunteer usher teams of up to 22 during live events. This person will oversee guest seating and floor operations, support ...
Quick apply
Usher Captain
Phoenix, AZ · On-site
$16 - $16.80/hr
Usher CaptainAbout the RoleWe're hiring an Usher Captain to lead and manage volunteer usher teams of up to 22 during live events. This person will oversee guest seating and floor operations, support ...
... management; and serving as event supervisor or acting as an on-duty manager during some events ... A Lead Usher may also be responsible for relieving the supervisor of routine administrative work ...
... management; and serving as event supervisor or acting as an on-duty manager during some events ... A Lead Usher may also be responsible for relieving the supervisor of routine administrative work ...
Come join the Events department at Scottsdale Arts as an Assistant House Manager. Important Details ... You will get to work directly with volunteer usher staff in the training, assigning of duties ...
Come join the Events department at Scottsdale Arts as an Assistant House Manager. Important Details ... You will get to work directly with volunteer usher staff in the training, assigning of duties ...
Insurance Account Manager
Phoenix, AZ · On-site
$50K - $70K/yr
Hill Usher , located in Phoenix , is looking for an Account Manager to add to our growing team in Commercial Lines. This exciting opportunity is great for anyone that is an out-of-the-box thinker who ...
Quick apply
Insurance Account Manager
Phoenix, AZ · On-site
$50K - $70K/yr
Hill Usher , located in Phoenix , is looking for an Account Manager to add to our growing team in Commercial Lines. This exciting opportunity is great for anyone that is an out-of-the-box thinker who ...
Assistant House Manager
Scottsdale, AZ · On-site
$19.47/hr
... usher staff in the training, assigning of duties, coordination during events, and post-performance ... usher management or related theater and customer service. • Strong customer service skills and ...
Assistant House Manager
Scottsdale, AZ · On-site
$19.47/hr
... usher staff in the training, assigning of duties, coordination during events, and post-performance ... usher management or related theater and customer service. • Strong customer service skills and ...
Insurance Account Manager
Phoenix, AZ · On-site
Hill & Usher , located in Phoenix , is looking for an Account Manager to add to our growing team in Commercial Lines. This exciting opportunity is great for anyone that is an out-of-the-box thinker ...
Quick apply
Insurance Account Manager
Phoenix, AZ · On-site
Hill & Usher , located in Phoenix , is looking for an Account Manager to add to our growing team in Commercial Lines. This exciting opportunity is great for anyone that is an out-of-the-box thinker ...
Lead Usher - Part-Time, Non-Benefited
Mesa, AZ · On-site
$16.76 - $23.72/hr
... management; and serving as event supervisor or acting as an on-duty manager during some events ... A Lead Usher may also be responsible for relieving the supervisor of routine administrative work ...
Lead Usher - Part-Time, Non-Benefited
Mesa, AZ · On-site
$16.76 - $23.72/hr
... management; and serving as event supervisor or acting as an on-duty manager during some events ... A Lead Usher may also be responsible for relieving the supervisor of routine administrative work ...
Insurance Sales Representative
Phoenix, AZ · On-site
$55K - $75K/yr
Hill Usher Insurance Surety in Phoenix, Arizona, is looking for a dedicated, driven individual to ... Meet new business production goals and objectives as established by management. * Develop ...
Quick apply
Insurance Sales Representative
Phoenix, AZ · On-site
$55K - $75K/yr
Hill Usher Insurance Surety in Phoenix, Arizona, is looking for a dedicated, driven individual to ... Meet new business production goals and objectives as established by management. * Develop ...
Hill & Usher Insurance & Surety in Phoenix, Arizona, is looking for a dedicated, driven individual ... Meet new business production goals and objectives as established by management. * Develop insurance ...
Quick apply
Hill & Usher Insurance & Surety in Phoenix, Arizona, is looking for a dedicated, driven individual ... Meet new business production goals and objectives as established by management. * Develop insurance ...
As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... Additional tasks as requested by management. WHAT THIS PERSON WILL BRING High School Diploma or ...
As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... Additional tasks as requested by management. WHAT THIS PERSON WILL BRING High School Diploma or ...
As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... management. WHAT THIS PERSON WILL BRING • High School Diploma or equivalent preferred • At ...
As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... management. WHAT THIS PERSON WILL BRING • High School Diploma or equivalent preferred • At ...
Event Attendant (Part-Time) (On Call) (Multiple Positions) (Athletics)
Tucson, AZ · On-site
$14 - $18.50/hr
Act as an usher and screen for contraband materials brought to events. * Budget accountability ... manage the flow on tailgate locations. * Ability to communicate effectively with the public.
Event Attendant (Part-Time) (On Call) (Multiple Positions) (Athletics)
Tucson, AZ · On-site
$14 - $18.50/hr
Act as an usher and screen for contraband materials brought to events. * Budget accountability ... manage the flow on tailgate locations. * Ability to communicate effectively with the public.
Park West - Team Leader
Parks, AZ · On-site
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
Park West - Team Leader
Parks, AZ · On-site
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
Greet and usher guests to their seats * Provide directional assistance to guests throughout ... All other duties assigned by Event Manager, Event Coordinator, and or Supervisor Qualifications
Greet and usher guests to their seats * Provide directional assistance to guests throughout ... All other duties assigned by Event Manager, Event Coordinator, and or Supervisor Qualifications
Floor Staff
Scottsdale, AZ · On-site
$17.15/hr
Under general supervision of the Management Team, Floor Staff are responsible for providing a ... Floor staff will be scheduled to work Box Office, Concession, Usher, or Kitchen as staffing needs ...
Floor Staff
Scottsdale, AZ · On-site
$17.15/hr
Under general supervision of the Management Team, Floor Staff are responsible for providing a ... Floor staff will be scheduled to work Box Office, Concession, Usher, or Kitchen as staffing needs ...
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
Flagstaff - Team Leader
Flagstaff, AZ · On-site
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
Flagstaff - Team Leader
Flagstaff, AZ · On-site
... guest services, usher etc.) including delegating tasks and resolving minor employee conflicts ... Provides feedback to managers on general and specific employee performance, identifies and reports ...
... venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a ... Greet and usher guests to their seats * Provide directional assistance to guests throughout ...
... venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a ... Greet and usher guests to their seats * Provide directional assistance to guests throughout ...
Usher Manager information
What does an usher manager do?
An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.
What are some common challenges an usher manager faces when overseeing large events or venues?
Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.
What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?
To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.
What is the difference between Usher Manager vs Ticketing Coordinator?
| Aspect | Usher Manager | Ticketing Coordinator |
|---|---|---|
| Required Credentials | High school diploma; experience in event management or customer service | High school diploma; familiarity with ticketing systems and customer service |
| Work Environment | Event venues, theaters, stadiums | Box offices, event venues, ticketing platforms |
| Employer & Industry Usage | Event venues, entertainment industry | Event venues, ticketing companies, entertainment industry |
| Common Search & Comparison | Usher Manager vs Ticketing Coordinator |
The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.
How much do usher managers typically make?
Usher managers typically earn between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often oversee staff, coordinate event logistics, and ensure customer service standards are met, which can influence salary levels.
What are the most commonly searched types of Usher jobs in Arizona?
The most popular types of Usher jobs in Arizona are:
What are popular job titles related to Usher Manager jobs in Arizona?
For Usher Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Usher Manager jobs in Arizona look for?
The top searched job categories for Usher Manager jobs in Arizona are:
What cities in Arizona are hiring for Usher Manager jobs?
Cities in Arizona with the most Usher Manager job openings:
Temporary
Posted 7 days ago
Job description
Usher CaptainAbout the Role
We're hiring an Usher Captain to lead and manage volunteer usher teams of up to 22 during live events. This person will oversee guest seating and floor operations, support the volunteer team, and serve as the primary liaison between ushers, Front of House Operations, and HSG program management.
What You'll DoLead and supervise up to 22 volunteer ushers
Conduct pre-event briefings and communicate assignments, seating maps, and event instructions
Arrive 30-60 minutes before doors open to assist with program preparation and portal setup
Assign usher posts and ensure the team is ready before doors open
Oversee guest seating and ensure guests are directed to the correct sections
Resolve seating conflicts, ticketing discrepancies, and guest concerns
Enforce venue policies, including late seating, food and beverage, and photography guidelines
Coordinate ADA and accessible seating assistance
Monitor usher performance and reposition team members as needed
Serve as the primary communication point between ushers and venue/event leadership
Maintain radio communication with the House Manager
Understand and follow venue emergency and evacuation procedures
Document and report incidents or escalated guest concerns
Must be 18 years or older
English-speaking required; bilingual candidates preferred
Strong leadership, communication, and guest service skills
Able to read and understand seating charts and floor plans
Professional and composed in busy, customer-facing environments
Able to stand, walk, and navigate stairs, ramps, and inclines for extended periods
Available for an event-based schedule, including evenings, weekends, and holidays
Must pass a client-required background check
Performing arts, theater, convention center, or similar venue experience
Experience leading 10 or more people in a guest-facing environment
Familiarity with ADA accommodations and accessible seating
Experience training or orienting volunteers or seasonal employees
Bilingual English/Spanish or another language is a plus
If you're a confident leader who knows how to keep a team organized while delivering an excellent guest experience, apply today!