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Usher Coordinator Jobs (NOW HIRING)

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services ... Ensure continuous coverage of the ramp area by coordinating with the Lobby Supervisor prior to ...

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services ... Ensure continuous coverage of the ramp area by coordinating with the Lobby Supervisor prior to ...

AEG

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services ... Ensure continuous coverage of the ramp area by coordinating with the Lobby Supervisor prior to ...

AEG

Guest Experience Usher

Orchard Park, NY · On-site

$18/hr

SUMMARY The Guest Experience Usher position provides guests with an organized, positive, and ... Manual dexterity and hand-eye coordination necessary for tasks such as wristbanding, ticket ...

Livenation

Venue Ushers/Ticket Takers

Wantagh, NY · On-site

$17/hr

The Usher Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions. Job Functions:

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$101.5K

How much do usher coordinator jobs pay per year?

As of Sep 11, 2026, the average yearly pay for usher coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is an usher coordinator?

Usher Coordinators are professionals responsible for supervising and managing a team of ushers at venues such as theaters, stadiums, or event halls. They ensure that ushers are properly trained, scheduled, and equipped to assist guests, maintain order, and provide excellent customer service. Usher Coordinators also handle any issues that arise during events, coordinate crowd control, and ensure safety protocols are followed. Their role is essential for creating a positive guest experience and ensuring events run smoothly.

What skills and qualifications are needed to be an usher coordinator?

To thrive as an Usher Coordinator, you need strong organizational abilities, leadership skills, and experience in event management, often supported by a background in hospitality or venue operations. Familiarity with scheduling software, ticketing systems, and communication tools is typically required. Exceptional communication, problem-solving, and interpersonal skills help in managing teams and addressing guest concerns effectively. These skills are crucial for ensuring seamless event operations, enhancing guest experiences, and maintaining a well-coordinated usher team.

What challenges does an usher coordinator face when managing large events?

Usher Coordinators often encounter challenges such as communicating effectively with a large team, handling last-minute schedule changes, and ensuring all ushers are trained and prepared for their specific assignments. During large events, quick decision-making is crucial to address unexpected crowd flow issues or emergencies. Being able to stay organized, delegate responsibilities efficiently, and maintain a calm, approachable demeanor helps overcome these obstacles and ensures a smooth guest experience.

What is the difference between Usher Coordinator vs Usher?

AspectUsher CoordinatorUsher
CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises ushers at events, manages schedulesAssists guests, directs seating at events
Employer & IndustryEvent venues, theaters, stadiumsSimilar venues, theaters, sports arenas
Search & Comparison IntentRoles involving coordination and supervisionEntry-level guest assistance roles

The main difference is that the Usher Coordinator oversees and manages ushers, handling scheduling and supervision, while the Usher primarily assists guests and directs seating. The coordinator role involves more responsibility and leadership, whereas the usher role focuses on guest service at events.

What cities are hiring for Usher Coordinator jobs?

Cities with the most Usher Coordinator job openings:

What are the most commonly searched types of Usher jobs?

The most popular types of Usher jobs are:

What states have the most Usher Coordinator jobs?

States with the most job openings for Usher Coordinator jobs include:

What are popular job titles related to Usher Coordinator jobs?

For Usher Coordinator jobs, the most frequently searched job titles are:

Front of House Coordinator (Peabody Concert Operations)

Baltimore, MD • On-site

Johns Hopkins University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Johns Hopkins Universityexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Oversee front of house operations for public and private events, including managing staff, seating, and patron experience.

  • Manage ticketing policies, monitor venue capacities, and handle online ticket sales for events at multiple performance spaces.

  • Coordinate event logistics onsite, including managing ushers, box office, and ensuring front of house readiness for performances.

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

Job description

General Summary Reporting to the Concert Office Manager, the Front of House Coordinator will oversee the front of house operations for public and private events at Peabody Institute's Baltimore campus and the Washington, DC performance space, and will assist the Concert Office Manager with general administrative duties. Specific Duties & Responsibilities Implement ticketing policies and procedures Monitor seat holds and venue capacities for events at the Peabody Baltimore campus, Hopkins Bloomberg Center in Washington, D.C., and additional performances spaces when the institution moves off campus. Manage online ticket sales for ticketed events for the Baltimore and DC Campuses, and additional performances when the institution moves off campus

Respond promptly to patron inquiries for all public performances. Manage student usher and box office crew for all performance venues Hire and train student ushers twice a year (once per semester). Create and distribute weekly schedules, assigning ushers to shifts as needed, approving shift trades, ensuring proper staffing levels for events.

Maintain usher handbook and communicate all changes and updates to policies. Approve weekly payroll for student ushers. Print weekly Event Info sheets for head ushers for all events.

Oversee public spaces and crowd flow Assist in maintaining cleanliness and order in all public areas near performance spaces. Ensure front of house readiness for events and emergencies. Oversee lobby signage for public events.

Monitor and replenish front of house supplies, including signage, attendance clickers, flashlights, lobby chimes and forms. Maintain, First Aid and CPR compliance. Coordinate with Facilities team for supplies and compliance related issues.

Maintain Internal and Public Information for Staff, Faculty, Students and Patrons Review and ensure accuracy of event listings on the public and internal listings, including information about tickets, live streams, parking, accessibility, etc. Work with the Ensemble Office, Concert Office, Preparatory, and DAR team to manage seating kills, reservations, and capacities for individual performances. Attend weekly Events Meeting and maintain front of house details in ArtsVision, including staffing support needed, seat reservations, capacities, and schedules.

Onsite management of events Work select events throughout the year, managing student ushers, the box office and acting as the main point of contact for patrons in attendance. Provide event coverage for offsite events at the DC space and other spaces the institution identifies by managing ushers, the box office, and other miscellaneous event related requirements. Administrative Assistance for Concert Office Assist with Supporting competitions and other events identified by the Concert Office Manager.

Other duties as assigned. Minimum Qualifications High School Diploma/GED. One year of professional experience in customer service Experience hiring, scheduling and training staff Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula Preferred Qualifications Bachelor's Degree.

Experience in implementing operating policies and procedures. Classified Title: Box Office Coordinator Job Posting Title (Working Title): Front of House Coordinator (Peabody Concert Operations) Role/Level/Range: ATO 37.5/03/OG Starting Salary Range: $24.85 - $43.55 HRLY ($50,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: 37.5 hours per week FLSA Status: Non-Exempt Location: Peabody Institute Department name: Concert Operation Personnel area: Peabody

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About Johns Hopkins University

Sourced by ZipRecruiter

Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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