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Usf Front Desk Jobs (NOW HIRING)

University of South Florida

Student Assistant

Tampa, FL · On-site

$15/hr

Working at USF With approximately 16,000 employees, the University of South Florida is one of the ... Aid in the staffing of the Office of Financial Aid front desk. Provide an excellent level of ...

University of South Florida

Student Assistant

Tampa, FL · On-site

$14 - $17.50/hr

... front desk. Provide an excellent level of customer service while maintaining professional ... SVC1102 About Us Working at USF With approximately 16,000 employees, the University of South ...

University of South Florida

Student Assistant

Tampa, FL · On-site

$14 - $17.50/hr

... front desk. Provide an excellent level of customer service while maintaining professional ... SVC1102 About Us Working at USF With approximately 16,000 employees, the University of South ...

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Usf Front Desk information

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How much do usf front desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for usf front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

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Infographic showing various Usf Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Front Desk Specialist - USFTGP Seminole

Seminole, FL • On-site

USF Health
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about USF Healthexternal

$14.75 - $18.50/hr

Other

Posted 26 days ago

USF Health rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.
Essential Functions

  • Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures
  • Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit
  • Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication
  • Completes patient scheduling activities to ensure patients are seen in a timely manner
  • Documents patient information in EPIC to allow for complete communication across the clinical team
  • Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day
  • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care
  • High School Diploma or Equivalent
  • Prior experience in a healthcare, medical office, clinic, or customer-facing administrative environment, performing front desk or patient service duties

Technical Knowledge, Skills, and Abilities:
  • Knowledge of patient registration, scheduling, and check-in/check-out workflows, including insurance, referrals, and authorization requirements.
  • Proficiency in EPIC or similar electronic medical record systems, with the ability to document patient information accurately.
  • Strong customer service and communication skills to interact professionally and compassionately with patients, staff, and providers.
  • Ability to handle front desk financial functions, including co-payment collection, cash drawer balancing, and reconciliation processes.
  • Organizational and multitasking skills to manage high-volume patient flow, phone calls, and administrative tasks in a fast-paced environment.
  • Attention to detail and accuracy when verifying demographics, processing paperwork, and managing billing-related information.

What USF Health employees say

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Hours and flexibility

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