VP, Revenue Marketing
Toronto, ON · On-site
Audit and scale the marketing tech stack - HubSpot, UserGems, etc - into a seamless engine that scales without proportional headcount. * Install an operating cadence of weekly performance reviews and ...
Toronto, ON · On-site
Audit and scale the marketing tech stack - HubSpot, UserGems, etc - into a seamless engine that scales without proportional headcount. * Install an operating cadence of weekly performance reviews and ...
Toronto, ON · On-site
Audit and scale the marketing tech stack - HubSpot, UserGems, etc - into a seamless engine that scales without proportional headcount. * Install an operating cadence of weekly performance reviews and ...
| Aspect | Usergems | Customer Success Manager |
|---|---|---|
| Primary Role | Data-driven customer insights and account enrichment | Building customer relationships and ensuring satisfaction |
| Required Skills | Data analysis, CRM tools, SaaS knowledge | Communication, relationship management, problem-solving |
| Work Environment | Tech companies, SaaS platforms, data teams | Customer-facing teams, SaaS, enterprise clients |
| Common Industry Usage | Sales, marketing, customer analytics | Customer retention, onboarding, account management |
While Usergems focuses on leveraging data to enrich customer profiles and support sales and marketing efforts, Customer Success Managers primarily work directly with clients to ensure their satisfaction and retention. Both roles are vital in SaaS companies but serve different functions within the customer lifecycle.
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
This role owns the numbers half of marketing including demand, ops, field, and BDR, while a separate Head of Corporate Marketing owns brand, product marketing, and narrative. We're deliberately splitting what used to be one CMO seat into two focused leadership roles, each hired for depth rather than breadth.
The Revenue Marketing VP serves as the architect of CaptivateIQ's GTM operating system, acting as a high-impact leader focused on operational excellence and precise execution. This role orchestrates the demand engine, field initiatives, and prospecting functions into a unified, high-performing ecosystem spanning both net-new acquisition and, increasingly, the post-sale expansion and retention motion. By establishing a robust measurement infrastructure and a disciplined operational cadence, this leader ensures financial accountability and strategic optimization of every investment. Responsibilities include auditing the marketing tech stack to integrate advanced AI automation and pivoting field strategy from digital volume toward high-value, in-person engagement, and managing the BDR organization to drive consistent pipeline generation, extending that scope to support expansion and retention alongside net-new demand. This individual reports to the Co-CEO and stands as a vital pillar of the global GTM leadership team.
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Software development
201 - 500 Employees
San Francisco, CA, US
2017