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User Tester Jobs in Washington (NOW HIRING)

Credence

Mid-Level Tester

Mclean, VA · On-site

The Tester will be a proactive tester in the testing effort for STORES 2.0, a large-scale ... Write detailed test cases from user stories, acceptance criteria, and process workflows * Log ...

Credence

Mid-Level Tester

Mclean, VA · On-site +1

The Tester will be a proactive tester in the testing effort for STORES 2.0, a large-scale ... Write detailed test cases from user stories, acceptance criteria, and process workflows * Log ...

IntelliDyne

User Experience (UX) Analyst

Vienna, VA · On-site +1

$80K - $105K/yr

Validate design decisions and concepts through user research, heuristic analysis, and user testing. * Efficiently balance multiple projects and project types. Job Qualifications: * At least 3 years ...

Lateral Insights LLC

UX Designer

Great Falls, VA · Remote

Moderate hands-on user testing sessions and run usability labs to actively identify and resolve workflow friction. · Heuristic Evaluation: Audit early layouts and interfaces against usability best ...

New

BDR Solutions LLC

UX Designer

Falls Church, VA · On-site

$95K - $100K/yr

Validate design decisions and concepts through user research, heuristic analysis, and user testing. * Efficiently balance multiple projects and tasks. Responsibilities: * Bachelor's Degree in Human ...

BDR Solutions LLC

UX Designer

Falls Church, VA · On-site +1

$95K - $100K/yr

Validate design decisions and concepts through user research, heuristic analysis, and user testing. * Efficiently balance multiple projects and tasks. Responsibilities: * Bachelor's Degree in Human ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site +1

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site +1

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

Steampunk

UX/UI Designer

Mclean, VA · On-site

$75K - $140K/yr

Conduct user research and testing and effectively translate user needs into an implementable digital experience * Collaborate and communicate stakeholder and user needs on a cross functional team ...

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User Tester information

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How much do user tester jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for user tester in Washington is $50.06, according to ZipRecruiter salary data. Most workers in this role earn between $38.37 and $60.96 per hour, depending on experience, location, and employer.

What is a user tester?

User testers are individuals who evaluate products, websites, apps, or software by using them and providing feedback from a user's perspective. Their main role is to identify usability issues, bugs, and areas for improvement before a product is launched to the public. User testers often follow specific test scenarios or tasks and report their experiences, which helps developers make products more user-friendly. This job may be done remotely or in-person and typically doesn't require technical expertise, just the ability to communicate observations clearly.

What are the typical responsibilities of a user tester during a product development cycle?

As a User Tester, you will typically be involved in reviewing and evaluating new features, interfaces, or updates during various stages of product development. Your main responsibilities include executing test cases, identifying usability issues, providing detailed feedback, and documenting any bugs or inconsistencies you encounter. Collaboration with designers, developers, and product managers is common, as your input helps shape user-centric improvements. User Testers often participate in both structured testing sessions and ad-hoc exploratory testing, ensuring the product meets quality and usability standards before release.

What are the key skills and qualifications needed to thrive as a user tester, and why are they important?

To thrive as a User Tester, you need a strong understanding of usability principles, attention to detail, and experience with software or digital products, often supported by familiarity with quality assurance or UX concepts. Proficiency with testing tools such as bug tracking systems (e.g., Jira), screen recording software, and sometimes basic knowledge of HTML or CSS is typical. Excellent communication, analytical thinking, and the ability to provide constructive feedback help a User Tester stand out. These skills ensure that products are user-friendly, functional, and meet quality standards before reaching end users.

What is the difference between User Tester vs Quality Assurance Tester?

AspectUser TesterQuality Assurance Tester
Primary FocusEvaluates user experience and usability of productsEnsures overall product quality and adherence to standards
Required SkillsAttention to detail, usability understanding, basic testingTesting methodologies, defect tracking, technical knowledge
Work EnvironmentOften in software companies, startups, or freelanceIn-house QA teams, software development firms
CertificationsOptional, usability or testing certifications helpfulISTQB, ISTQB Foundation Level, or similar certifications

While both roles involve testing, User Testers focus on evaluating user experience and usability, often with less technical background. Quality Assurance Testers have a broader scope, including technical testing and defect management. Both roles are essential in software development but serve different purposes in the product lifecycle.

Does User Testing actually pay?

User Testing is a legitimate platform that pays users to review websites and apps, typically offering payments of around $10 per test completed. Payments are made via PayPal or gift cards, and the platform requires users to complete a qualification test before starting. Earnings depend on the number of tests completed and the user's availability.

How do you become a user tester?

To become a user tester, you typically need to have good communication skills, attention to detail, and familiarity with digital devices and software. Many companies require testers to complete online profiles or surveys and sometimes provide training or instructions on testing procedures. Some roles may also require basic knowledge of usability principles or specific tools used for testing feedback.

What are popular job titles related to User Tester jobs in Washington?

For User Tester jobs in Washington, the most frequently searched job titles are:

What job categories do people searching User Tester jobs in Washington look for?

The top searched job categories for User Tester jobs in Washington are:

What cities in Washington are hiring for User Tester jobs?

Cities in Washington with the most User Tester job openings:

User Tester jobs near you
Infographic showing various User Tester job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $104,133 per year, or $50.1 per hour.

Mid-Level Tester

Mclean, VA • On-site

Credence
See more jobs at Credenceexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose.
We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.
Credence is seeking a junior/mid-level Tester to join Credence team on FedMall/STORES program. This position will join a team of testers for the STORES 2.0 application. The Tester will be a proactive tester in the testing effort for STORES 2.0, a large-scale modernization project on the ServiceNow platform. This role ensures the quality, functionality, and performance of delivered features by developing and executing comprehensive test strategies. The Tester will work closely with developers, business analysts, and testing team to validate business requirements, identify defects, and ensure timely resolution before deployment. The Tester will be a team member in the testing strategy and implementation of all forms of testing to include functional, integration, performance, regression and security. In this position, the Tester will join an experienced team of Software Engineers, Requirement Analysts, Project Managers, Solutions Architects, Testers and Cybersecurity professionals. The candidate will have the opportunity to grow their career in the software development and engineering space by honing their skillset. This position is based either in Credence's corporate offices located in Washington, DC area and/or hybrid in office/remote.
Duties:
  • Understand particular business processes, responsible for formulating systems scope and objectives relative to the organization's business plan and industry requirements
  • Acts as a member of a project team responsible for testing requirements and providing technical guidance concerning the testing strategy, implementation in unit and performance/regression testing of the application
  • Learn about program mission objectives and processes to achieve objectives
  • Learn and understand the architecture of program applications and systems
  • Develop, maintain, and execute test plans, including with ServiceNow ATF
  • Contribute to the performance of functional, regression, integration, performance, and compliance testing
  • Follow testing strategy, work with tester team members, and contribute to process improvement
  • Identify and prioritize test scenarios based on business impact and risk
  • Write detailed test cases from user stories, acceptance criteria, and process workflows
  • Log, track, and retest defects in Jira
  • Collaborate with developers to clarify issues, troubleshoot, and verify fixes
  • Drive defect triage meetings to prioritize resolution
  • Lead 508 compliance/accessibility testing
  • Prepare test scripts and all required test documentation
  • Provide software testing experience (integration and acceptance)
  • Design and execute IT software tests and evaluating results to ensure compliance with applicable regulations
  • Design and prepare all required test data
  • Analyze internal security within systems
  • Review test results and evaluate for conformance to design
  • Collaborate with developers, analysts, and stakeholders
  • Document and track defects using Jira and in collaboration with the team
  • Contribute to user tester guides for various testing audiences
  • Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and business analysts

Requirements
  • Must be clearable for DoD Public Trust or higher
  • Bachelor's Degree in Computer Science, Information Technology, or a related technical field
  • Minimum of 3 years related testing work experience, including ServiceNow testing experience
  • Experience with Jira, test case design, test planning, defect management, API testing, and performance testing
  • Experience with Scrum and SAFe agile frameworks
  • Experience with test automation
  • Relevant certification from a nationally recognized technical authority.
  • DoD Approved 8570 Baseline Certification: Category IAT Level I
  • Ability to work and produce results in an Agile and fast-paced environment with dynamic deadlines
  • Familiarity with basic ServiceNow navigation and general ServiceNow module concepts

Nice to Have:
  • Existing DoD Public Trust
  • Familiarity with DLA, DoD, or government project testing standards
  • Experience with automated testing frameworks for ServiceNow
  • Knowledge of APIs, JSON, and flat file data exchange
  • Understanding of security and compliance testing

Preferred Requirements
  • Specific experience working with ServiceNow, to include ATF
  • Experience working within the Federal government and/or DoD

Salary Range: $100,000 - $120,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources

Apply