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User Support Engineer Jobs in New York (NOW HIRING)

Application Support Engineer

Woodbridge, NJ · On-site

$42.75 - $49.50/hr

We are looking for an Application Support Engineer to join a financial services organization in ... This position is ideal for a hands-on technical specialist who enjoys solving user issues ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Address user tickets regarding hardware, software and networking * Walk customers through ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Address user tickets regarding hardware, software and networking * Walk customers through ...

Client Support Engineer

Manhattan, NY · On-site

$80K - $105K/yr

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Ensure ...

Client Support Engineer

Manhattan, NY · On-site

$80K - $105K/yr

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Ensure ...

A sharp eye for UX and attention to detail on the frontend. * A generalist mindset: you\u2019d ... Escalation Support Engineer Location: Krakow, Poland Elisity is seeking a versatile Escalation ...

General IT guidance and support for user devices. Management of local consigned hardware stock for ... This is a Desktop Engineer role for the Stamford location - Onsite Top 3 skills: * Intune/MECM ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with user research methods, experiment design, and A/B testing * Experience ...

... with engineering, infrastructure, security, and platform teams to implement permanent solutions ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...

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User Support Engineer information

What cities in New York are hiring for User Support Engineer jobs?

Cities in New York with the most User Support Engineer job openings:

Senior Desktop/End User Support Engineer

Manhattan, NY

The Princeton Group
Recruiting and Staffing Services • 11 - 50 employees

$125K - $150K/yr

Full-time

Re-posted 17 days ago


Job description

We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction.

This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical.

Role Overview

  • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms
  • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders
  • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions
  • Participate in and execute both tactical initiatives and longer-term global technology projects
  • Proactively identify issues through log analysis and system behavior, resolving problems before business impact
  • Gather business requirements and drive adoption of new tools through concise documentation, training, and direct engagement

Qualifications

  • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions
  • Strong expertise in:
  • Microsoft 365, Intune, Outlook, OneDrive, SharePoint
  • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell
  • SCCM administration, automation scripting
  • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android)
  • Experience supporting market data applications and VoIP systems
  • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information
  • Excellent communication skills with the ability to engage confidently at all organizational levels
  • Strong documentation and live training capabilities
  • A data-driven, detail-oriented mindset with a focus on reliability and execution

The Ideal Candidate

You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best.

If you’re interested in learning more or would like to apply, please reach out directly.



Princeton Group logo

About Princeton Group

Sourced by ZipRecruiter

The Princeton Group values the relationships with our clients and candidates and we work diligently to maintain a long-term union. Our firm is committed to providing value and empowerment for all parties and strives to bring integrity and professionalism to the process.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

1988

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