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User Researcher Jobs in Remote, OR (NOW HIRING)

You'll partner closely with UX designers, researchers, demand generation, and web development to ensure our digital experience serves the complexity of an enterprise sales cycle - and evolves as our ...

Basic knowledge of UX research methodology and project management principles. * Exceptional leadership abilities and strong communication skills. * Demonstrated expertise in delivering complex ...

New

Sr. Business Analyst, Reinsurance

OR · Remote

$86K - $112K/yr

May provide financial or operational business analysis and research to support business goals. The ... Prepares for and facilitates Functional User Reviews as part of enhancement delivery * Works as the ...

Sr. Business Analyst, Reinsurance

OR · On-site +1

$86K - $112K/yr

May provide financial or operational business analysis and research to support business goals. The ... Prepares for and facilitates Functional User Reviews as part of enhancement delivery * Works as the ...

Be Seen First

Working knowledge of Core Web Vitals and their impact on both rankings and user experience * Strong writing and research skills -- you will be producing real content for a live website, and quality ...

New

Be Seen First

Working knowledge of Core Web Vitals and their impact on both rankings and user experience * Strong writing and research skills -- you will be producing real content for a live website, and quality ...

New

Machine Learning Engineer

OR · Remote

$100K - $200K/yr

This role requires robust expertise in machine learning R&D, particularly involving NLP (Natural ... Work closely with product teams to integrate AI technologies into solutions centered around user ...

We have a significant global research, development, manufacturing and commercial footprint of ... Own the end-to-end patient and eye care provider experience, partnering with UX and design to ...

Infrastructure Engineer

OR · Remote

$100K - $200K/yr

... legal research, auto-drafting legal memos, and analyzing legal documents and medical records to ... UI components. * Optimize data routing across complex systems, ensuring highly efficient and stable ...

We research beneficiaries' needs to help our government clients better deliver on their missions ... Deactivating user accounts * Resolving any import errors from Paylocity to Unanet * Review A/P, A/R ...

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Showing results 1-20

User Researcher information

See Remote, OR salary details

$30K

$113K

$164.3K

How much do user researcher jobs pay per year?

As of Jul 25, 2026, the average yearly pay for user researcher in Remote, OR is $112,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $153,800.00 per year, depending on experience, location, and employer.

What is the role of a user researcher?

A user researcher is responsible for understanding user behaviors, needs, and motivations through methods like interviews, surveys, and usability testing. They analyze data to inform product design and improve user experience, often collaborating with designers and developers throughout the development process.

What is the difference between User Researcher vs UX Designer?

AspectUser ResearcherUX Designer
Required CredentialsBachelor's in Psychology, Human-Computer Interaction, or related fields; research experienceBachelor's in Design, Human-Computer Interaction, or related; design portfolio
Work EnvironmentResearch teams, product teams, user testing labsDesign teams, product teams, prototyping labs
Employer & Industry UsageTech companies, agencies, startupsTech companies, agencies, startups
Common Search & Comparison IntentUnderstanding research roles, skills, and responsibilitiesUnderstanding design roles, skills, and responsibilities

While both User Researchers and UX Designers focus on improving user experience, User Researchers primarily gather insights through research methods to inform product decisions. UX Designers create the visual and interactive aspects of products, translating research findings into design solutions. Both roles often collaborate closely but serve distinct functions within the product development process.

What are the key skills and qualifications needed to thrive as a User Researcher, and why are they important?

To thrive as a User Researcher, you need a background in human-centered design, qualitative and quantitative research methods, and often a degree in psychology, HCI, or a related field. Familiarity with tools such as usability testing platforms, survey software, data analysis tools, and sometimes UX research certifications is common. Strong communication, empathy, and analytical thinking are vital soft skills for uncovering user needs and translating findings into actionable insights. These competencies ensure that digital products are designed to meet real user needs, ultimately driving user satisfaction and business success.

Is UX still in demand?

User Researcher roles remain in demand as companies prioritize user-centered design to improve products and services. Skills in usability testing, data analysis, and familiarity with tools like UserTesting or Optimal Workshop are valuable in this field, which continues to grow alongside the broader UX and UI design sectors.

Is a UX researcher a hard job?

A UX researcher role involves conducting user interviews, usability testing, and analyzing data to improve product design, which requires strong analytical skills and attention to detail. The job can be challenging due to the need for effective communication, problem-solving, and staying updated with industry tools and methods, but it is manageable with proper training and experience.

How does a User Researcher typically collaborate with product and design teams during a project?

User Researchers play a key role in bridging the gap between users and the teams building products. They frequently work alongside product managers and designers, sharing insights from user interviews, usability tests, and surveys to inform design decisions. In agile environments, User Researchers often participate in sprint planning and review meetings, ensuring that user feedback is integrated at every stage of the development process. Effective collaboration requires clear communication and the ability to translate research findings into actionable recommendations, helping teams prioritize features and improvements that best meet user needs.

What are User Researchers?

User Researchers are professionals who study how people interact with products, services, or systems to help organizations create user-friendly designs. They gather and analyze data about users’ needs, behaviors, and pain points through methods like interviews, surveys, usability tests, and observation. Their insights guide product teams in making informed design decisions, ensuring products are both functional and enjoyable to use. User Researchers often collaborate closely with designers, developers, and product managers throughout the development process.

Is AI replacing UX research?

AI tools are increasingly used in UX research to analyze large data sets, identify patterns, and support user insights. However, human UX researchers are essential for designing studies, interpreting nuanced user behaviors, and making strategic decisions, so AI complements rather than replaces the role. Skills in research methods, data analysis, and tool proficiency remain critical for UX researchers.

What Does a User Researcher Do?

As a user researcher, your responsibilities are to understand the needs of an end user and collect user experience, or UX, data related to a specific product or service. To collect data, you observe and test users’ behavior as they interact with a product or service, such as a website or an app. You may also set up focus groups to elicit responses from participants. Your other duties are to analyze your findings and make suggestions to, or collaborate with, designers and programmers to improve the product’s UX.

Infographic showing various User Researcher job openings in Remote, OR as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, 1% Temporary, and 5% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $112,990 per year, or $54.3 per hour.
Digital Experience Strategist

$84K - $112K/yr

Other

Medical, Life

Posted 3 days ago


Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

7th of 83 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

We're looking for a Digital Experience Strategist to join our Web Experience team and shape how our B2B website is structured, navigated, and experienced by enterprise buyers. You'll shape the strategic layer of our site - from overall experience architecture and information design to dynamic content frameworks that adapt the journey based on who's visiting and why.

This role sits at the intersection of UX strategy, content architecture, and marketing technology. You'll partner closely with UX designers, researchers, demand generation, and web development to ensure our digital experience serves the complexity of an enterprise sales cycle - and evolves as our products, audiences, and goals change. 

The Main Responsibilities
  • Experience Architecture
    • Define and maintain the overall experience architecture of our B2B marketing website - including site structure, navigation logic, page hierarchy, and cross-journey wayfinding.
    • Develop and govern experience frameworks that connect content, user flows, and buyer intent across the full funnel.
    • Identify structural gaps or friction points in the current site experience and lead strategic initiatives to address them.
    • Partner with UX designers to ensure architecture decisions translate into coherent, accessible, on-brand interactions.
  • Personalization & Dynamic Journeys
    • Design audience segmentation frameworks and dynamic content rules that power targeted, reactive user flows for key buyer segments.
    • Map personalized journeys by industry vertical, company size, job function, and funnel stage - balancing relevance with site coherence.
    • Own the configuration and governance of personalization tooling within our MarTech stack, including AEM and associated targeting platforms.
    • Run a continuous testing and optimization cadence - A/B and multivariate - translating results into strategic improvements.
  • Strategy & Measurement
    • Define KPIs for both structural experience quality and personalization effectiveness - including engagement, task completion, conversion lift, and pipeline influence.
    • Translate analytics, user research, and intent data into actionable roadmap recommendations.
    • Serve as a strategic thought partner to UX, content, demand gen, and sales on all things related to the digital buyer journey.
    • Communicate experience strategy clearly to leadership and stakeholders, including roadmaps, rationale, and performance reporting.
What We Look For in a Candidate
  • Required experience
    • 5+ years in digital experience strategy, UX strategy, or B2B web/demand generation roles
    • Demonstrated experience owning information architecture or site experience strategy at scale
    • Hands-on experience with personalization or testing platforms (Adobe Target, Optimizely, or similar)
    • Strong grasp of B2B buyer journeys, multi-stakeholder purchase dynamics, and enterprise marketing
    • Ability to document and communicate complex logic - rules, flows, content conditions - for both technical and non-technical audiences
    • Comfort working from both qualitative and quantitative inputs to shape strategy  
  • Preferred:
    • Experience working within Adobe Experience Manager (AEM), including content architecture, ContextHub, and Targeted Content
    • Familiarity with intent data platforms such as 6sense or Demandbase
    • Background in enterprise or networking/security-adjacent product marketing
    • Understanding of UX design principles and ability to participate meaningfully in design reviews
    • Experience with SEO strategy as it relates to site architecture and content hierarchy
    • Comfort working in lean, high-ownership teams with broad scope
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$88,860 - $118,480 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$93,092 - $124,122 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits

Bonus Structure

#LI-Remote

Requisition #: 342726

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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