User Research Jobs in Portland, ME (NOW HIRING)

At Sanoma Learning, we all share a deep-rooted passion for education and are committed to support teachers to help all students to reach their potential, so they can be at their best in class.

We are proud of the impact we make together across Europe, local as well as international. As our teams and the scope of our impact grows, so do the opportunities for us to learn from each other - across country borders and areas of expertise. With over 2500 colleagues, we work on seamlessly integrated print, digital and blended learning solutions to help teachers and schools develop the talents of every child. Our people are passionate and committed and always willing to go the extra mile for students, teachers, schools, our shareholders and each other.

We are looking for:

Product Owner

to lead one of our strategic platform capacity - Content as a Service (Caas) that enables Sanoma Learning to efficiently scale and innovate its digital offerings.

As a Product Owner for CaaS, you will drive the operational direction of a defined product area by connecting user needs, business goals, and longterm technical vision. You will own the roadmap and lead prioritization of complex requirements. You will lead and guide a crossfunctional team toward scalable and datainformed solutions. Leveraging strong analytical, leadership, and collaboration skills, you will work closely with developers and senior stakeholders, and ensure cohesive delivery across multiple workstreams. In our matrix organization, you will work closely with engineering, data science, research, content, legal, commercial, and local country teams. You will report to the Product Manager for CaaS for day-to-day delivery and to the 'Product Management competence lead' for your professional development.

Your key responsibilities

• Lead discovery and analysis of complex business and user needs
• Collaborate with Engineering Leads, Architects, and senior stakeholders
• Own and refine the Product Backlog: slice Epics into Features and Stories, validate acceptance criteria, and keep priorities transparent to business and engineering
• Prepare and facilitate sprint plannings, reviews, and retrospectives within a Scrum environment
• Oversee the creation and quality of documentation
• Facilitate option analysis and solution alignment at a multiteam level
• Ensure scalability, maintainability, and alignment of solutions across markets and product domains
• Define and validate analytics tracking across products and teams
• Guide the identification and prioritisation of production issues, technical debt, and platformlevel improvements
• Drive continuous improvement of product workflows, crossteam processes, and delivery practices

What we expect from you

• Strong analytical and problem-solving mindset
• Ability to investigate and clarify business and internal user needs and impacts
• Understanding of system architecture, APIs, and integration patterns
• Excellent communication skills for both technical and non-technical audiences
• Skilled in stakeholder alignment and facilitation
• Experience working in Agile environments (Scrum/SAFe)
• Proficiency with Jira and Confluence
• Highly organized with strong prioritization and multitasking abilities
• Fluent in English (spoken and written)
• Drive continuous improvement of product workflows, crossteam processes, and delivery practices

Bonus points

• Experience managing dependencies across teams
• Experience in the education or edtech sector, or a willingness to quickly build domain knowledge.
• Familiarity with microservice architecture and multi-market SaaS products.
• Experience with data-driven decision-making and defining tracking requirements.

• Hands-on experience with APIs, content platforms, data pipelines, or microservices architectures
• Experience with semantic metadata, taxonomy design, or learning content models
• Demonstrated interest or experience in AI-driven solutions and data-enabled products

About Sanoma Learning

How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.
Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 2500 employees, we help shape the future of education for 25+ million students.
So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?
Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.

About Sanoma Learning

How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.
Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.
So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?
Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.