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User Research Jobs in Boston, MA (NOW HIRING)

Collabera

UX Researcher

Boston, MA · On-site

Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month ... This resource will create the research plans, conduct the research, and analyze and report data ...

Cognizant Technologies

Sr. User Researcher

Boston, MA · On-site

Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies. Collaborate with product teams to remediate issues identified from ...

SMART TECH SKILLS LLC

UI/UX Designer

Marlborough, MA · On-site

Conduct user research, stakeholder interviews, usability studies, and feedback sessions. * Translate business requirements into intuitive user experiences and interface designs. * Refine, maintain ...

New

Talent Groups

UI/UX Designer

Everett, MA · On-site

Strong user research and requirements-gathering skills. * Excellent stakeholder collaboration and communication skills. * Ability to evaluate existing applications and identify opportunities for UX/U ...

Whoop

Senior User Experience Researcher

Boston, MA · On-site

Lead end-to-end user research across the product development lifecycle, from opportunity ... identification and study design through analysis, synthesis, and strategic recommendations.

WHOOP

User Experience Researcher II

Boston, MA · On-site

$75 - $95/hr

WHOOP is hiring a User Experience Researcher II to join WHOOP Labs in Boston ... In this role, you will conduct research that helps shape the future of WHOOP products and member ...

UKG, Inc.

Lead User Experience Researcher

Lowell, MA · On-site

$165K/yr

You lead end-to-end research, drive impact through clear narratives, and proactively identify knowledge gaps. You connect stakeholder teams and move beyond research delivery to drive decisions.

New

WHOOP

Senior User Experience Researcher

Boston, MA · On-site

$90 - $130/hr

Lead end-to-end user research across the product development lifecycle, from opportunity ... identification and study design through analysis, synthesis, and strategic recommendations.

UKG

Lead User Experience Researcher

Lowell, MA · On-site

$165K/yr

You lead end-to-end research, drive impact through clear narratives, and proactively identify knowledge gaps. You connect stakeholder teams and move beyond research delivery to drive decisions.

New

Whoop

User Experience Researcher II

Boston, MA · On-site

$75K - $95K/yr

WHOOP is hiring a User Experience Researcher II to join WHOOP Labs in Boston ... In this role, you will conduct research that helps shape the future of WHOOP products and member ...

Resourcesoft, Inc.

UI UX Designer

Everett, MA · On-site

Experience in conducting user research, usability testing sessions, and translating feedback into design improvements. * Experience with responsive web design principles, mobile-first layouts, and ...

New

Judge Group, Inc.

UI UX Designer

Everett, MA · On-site

$65 - $70/hr

Conduct user research, usability testing, stakeholder interviews, and discovery workshops. * Translate business requirements into intuitive, user-centered experiences. * Design responsive experiences ...

New

Symbotic

UX Researcher

Wilmington, MA · On-site

The ideal candidate will have a strong foundation in user research methodologies, a passion for understanding user needs, and the ability to translate insights into actionable recommendations. You ...

Symbotic

UX Researcher

Wilmington, MA · Hybrid

The ideal candidate will have a strong foundation in user research methodologies, a passion for understanding user needs, and the ability to translate insights into actionable recommendations. You ...

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User Research information

See Boston, MA salary details

$32.6K

$122.9K

$178.7K

How much do user research jobs pay per year?

As of Aug 30, 2026, the average yearly pay for user research in Boston, MA is $122,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $167,300.00 per year, depending on experience, location, and employer.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What is user research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

What are the key skills and qualifications needed to thrive as a user researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

How do I become a user researcher?

To become a user researcher, you typically need a background in psychology, human-computer interaction, or a related field, along with skills in qualitative and quantitative research methods. Gaining experience through internships, building a portfolio of research projects, and learning tools like UserTesting or Optimal Workshop can be helpful. Many roles also value strong communication skills and familiarity with design or product development processes.

What is a user research job?

A user research job involves studying how users interact with products or services to gather insights that inform design and development. Professionals in this role conduct interviews, usability tests, and analyze data using tools like surveys and analytics platforms to improve user experience.
More about User Research jobs

What are the most commonly searched types of User Research jobs in Boston, MA?

The most popular types of User Research jobs in Boston, MA are:

What are popular job titles related to User Research jobs in Boston, MA?

For User Research jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching User Research jobs in Boston, MA look for?

The top searched job categories for User Research jobs in Boston, MA are:

User Research jobs near you
Infographic showing various User Research job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $122,874 per year, or $59.1 per hour.

UX Researcher

Collabera

Boston, MA • On-site

Contractor

Re-posted 13 days ago

Job description

Company Description

Collabera Inc (Staffing Firm). 

We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's 'Most Admired Companies to work for'.

Job Description

Position Details:

Title: Senior UX Researcher

Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT

Duration: 6 month (possible contract to hire)

Manager's Note:

  • This resource will create the research plans, conduct the research, and analyze and report data back to the larger project team.
  • The researcher typically works with the product owner or business analyst and possibly the development team.

Responsibilites:

  • Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: key-stroke level modeling (KLM); lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; focus groups; ethnography and persona development; rapid iterative testing within an Agile environment.
  • Work with product teams to identify and prioritize user research requirements, including timelines, scope and methodologies
  • Collaborate with product teams to remediate issues identified from research.
  • Advocate for user research principles.

Requirements:

  • Experience as a usability practitioner
  • Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing
Additional Information

To know more about this position, please contact:

Monil Narayan
973-929-3861

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About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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