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User Operations Jobs in Texas (NOW HIRING)

Sr. UX Designer

Irving, TX · On-site

$55 - $65/hr

... operations and better customer experiences. With a strong focus on usability, scalability, and ... Role Summary We are seeking a Senior UX Designer to join a high-impact Store Innovation team ...

Director of UX & Research Location: Austin, Texas Reports To: Sr. Director of Strategy & Product ... Our platform powers mission-critical operations for thousands of customers worldwide, from Fortune ...

UI Developer

Dallas, TX

$49.50 - $64.25/hr

Role: UI Developer Location: Dallas, TX Duration: Long term RESPONSIBILITIES & OUTCOMES: Develop ... Work with Operations Team on Application Deployment Issues. Integrate with other technologies using ...

Director of UX & Research Location: Austin, Texas Reports To: Sr. Director of Strategy & Product ... Our platform powers mission-critical operations for thousands of customers worldwide, from Fortune ...

UI/UX Developer-----Need GC and USC

Austin, TX · On-site

$49.50 - $64.50/hr

... . USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest ... Must have skills 8-10 years of UI/UX development experience. Manager is looking for i18n experience.

UI Developer

Dallas, TX · On-site

$49.50 - $64.25/hr

Company Description Role: UI Developer Location: Dallas, TX Duration: Long term RESPONSIBILITIES ... • Work with Operations Team on Application Deployment Issues. • Integrate with other ...

You will review the UI design and implementation with your peers, fix bugs and troubleshoot operational issues as they occur. This position will be challenged with exciting engineering problems while ...

Deep systems-thinking skills and comfortdesigningacross multiple layers: UI, data inputs, model constraints, and operational workflows. * Experience collaborating with product management, product ...

User Experience Design Manager

Plano, TX · On-site

$108K/yr

... operations. This role bridges strategic planning with day-to-day execution, overseeing websites ... Lead, coach and develop UX/UI designers, including workload management, performance feedback and ...

... operational requirements and matures existing government owned software in an efficient and ... Design and develop front-end solutions, including user interfaces and interactive components ...

UX Design Manager

Plano, TX · On-site

$137K - $150K/yr

As the UX Design Manager (US), you will lead and develop a high-performing team of designers ... Work with Marketing and Operations partners to ensure cohesive, on-brand US customer experiences.

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Showing results 1-20

User Operations information

What is a user operations job description?

A user operations job involves managing and supporting user accounts, ensuring smooth onboarding, addressing user issues, and maintaining communication between users and the company. It often requires skills in customer service, data management, and familiarity with tools like CRM systems. The role aims to enhance user experience and retention through efficient support and process optimization.

What is the difference between User Operations vs Customer Support?

AspectUser OperationsCustomer Support
Primary FocusOptimizing user experience, managing user accounts, and improving onboarding processesAssisting customers with product issues, troubleshooting, and resolving complaints
Skills & CertificationsData analysis, process improvement, CRM tools, user onboarding expertiseCommunication skills, problem-solving, product knowledge, customer service certifications
Work EnvironmentCross-functional teams, product teams, often in tech companiesCustomer service centers, support teams, often in various industries

While User Operations focuses on enhancing overall user experience and operational efficiency, Customer Support is centered on resolving individual customer issues. Both roles require strong communication skills, but User Operations emphasizes process improvement and data analysis, whereas Customer Support prioritizes direct customer interaction and problem resolution.

What are some common challenges faced by User Operations professionals, and how can they be overcome?

User Operations professionals often encounter challenges related to balancing the needs of users with company policies, handling high volumes of support requests, and navigating cross-functional communication. To overcome these challenges, it's important to develop strong problem-solving skills, maintain clear and empathetic communication with users, and build effective relationships with product, engineering, and customer support teams. Staying organized and continuously updating knowledge of internal tools and processes also helps ensure efficient issue resolution.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, and certain technology leaders can earn $300,000 or more annually. Roles like software engineering managers, investment bankers, and corporate lawyers often reach or exceed this salary level, especially with experience, advanced skills, and relevant certifications.

What are the key skills and qualifications needed to thrive as a User Operations professional, and why are they important?

To thrive as a User Operations professional, you need strong analytical abilities, process optimization skills, and a background in business, operations, or a related field. Familiarity with CRM platforms, data analysis tools, and customer support systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for managing user needs and collaborating across teams. These skills ensure efficient user support, improved processes, and a seamless experience for both users and internal stakeholders.

What jobs pay 10,000 a month without a degree?

In user operations or related fields, roles such as freelance consultant, social media manager, or online business owner can potentially earn $10,000 or more monthly without a degree, often requiring strong skills, experience, and self-motivation. High earnings typically depend on building a client base, developing expertise, and leveraging digital tools or platforms.

What are User Operations?

User Operations refers to the team or function responsible for supporting, managing, and enhancing the experience of users on a platform or service. This role typically includes handling user inquiries, resolving issues, managing user accounts, and collaborating with other departments to improve user satisfaction. User Operations professionals act as a bridge between the users and the company, ensuring that user needs are met efficiently and effectively. Their work is crucial in maintaining high levels of user trust and retention.

Is operations a high paying job?

User Operations roles can offer competitive salaries, especially in larger companies or with experience and specialized skills. Compensation varies based on industry, location, and level of responsibility, but many operations positions provide a solid income and benefits package.
What are the most commonly searched types of User Operations jobs in Texas? The most popular types of User Operations jobs in Texas are:
Infographic showing various User Operations job openings in Texas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

UI/UX Designer - Robot Interfaces

TerraFirma Robotics

Austin, TX • On-site

$93K - $116K/yr

Full-time

Posted 15 days ago


Job description

At TerraFirma, we’re redefining how the world moves earth for construction. Founded by former SpaceX engineers and backed by Bain Capital Ventures, TerraFirma is automating construction to make it faster, cheaper, and safer.

Our Story & Mission

At SpaceX, we were part of the teams that built the largest rocket in human history, launched the largest constellation of satellites ever made, and delivered connectivity to millions of people worldwide. What we learned was simple: infrastructure is everything.

At Starbase, the biggest barrier to launching missions to Mars was not building the rocket. It was how slow, expensive, and complex it was to build the infrastructure around it. We lacked buildings, roads, water, power, communications, and waste management, and constructing them took far more time and resources than it should have.

From a first-principles perspective, that doesn't make sense. It shouldn't be this hard or costly to create the foundations for progress. That’s when we realized something important: the same engineering mindset that enabled us to tackle space exploration and mass manufacturing could be applied to infrastructure. By bringing the principles of simplification, iteration, acceleration, and automation to construction, we can unlock a new era in how the world builds.

Accelerating infrastructure unlocks progress across every domain, creating a self-sustaining engine for tackling humanity’s toughest challenges. The innovations we develop on Earth will lay the groundwork for the technologies that one day make settlement on Mars possible.

Job Overview

In this role, you’ll work across the full stack to build intuitive, high-performance interfaces for real-time remote control of heavy machinery via novel user interfaces. It requires strong frontend skills for seamless user experiences and backend expertise to ensure a secure, scalable architecture. Daily tasks include prototyping data-rich visualizations, building pipelines for complex sensor data (e.g., LiDAR, geospatial, 3D), and optimizing user interactions. Rapid prototyping and iteration with users will be key. You’ll also help manage production environments, deploy applications, and apply best practices in networking, security, and deployment.

Responsibilities

  • Design and build intuitive, high-performance user interfaces for tasking, supervising, and remotely controlling autonomous robots and workflows

  • Develop real-time visualizations for complex sensor data, including LiDAR, 3D models, and geospatial information, with a focus on rapid prototyping and user feedback

  • Apply best practices in networking, authentication, and security to ensure low-latency, reliable communication between systems

  • Architect and maintain scalable, secure backend systems, ensuring efficient deployment and operation in production environments (e.g., Docker, Kubernetes)

  • Iterate quickly, collaborate cross-functionally, and optimize the full-stack experience to deliver robust and user-friendly solutions

  • Lead interdisciplinary teams, mentor new engineers, and help grow the team through hiring

Basic Qualifications

  • B.S. in Computer Science, Software Engineering, or a related technical field

  • 2+ years of professional or project experience as a full-stack or application developer, working across frontend, backend, and infrastructure

  • Proficiency in building interactive UIs using modern frameworks and platforms (e.g., React, Vue.js, Unity, Unreal, or equivalent)

  • A strong understanding of computer networking principles, including routing and protocols across the OSI model

  • Proficiency in developing software to run on Linux-based systems


Preferred Skills & Experience

  • Experience working with real-time data systems or low-latency communication protocols (e.g., WebRTC, gRPC)

  • Experience with data visualization, transformations, and working with 3D, geospatial, or LiDAR data

  • Experience developing for game engines (e.g., Unity, Unreal Engine) and using them for data visualization or UI prototyping

  • Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes)

  • Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and edge computing strategies.

  • Understanding of cybersecurity best practices for application development, networking, and data handling.

  • Demonstrated ability to prototype and test multiple solutions to determine optimal approaches

Additional Requirements

  • Must be willing to work extended hours or weekends when needed to support critical deadlines or triage urgent deployment issues

  • Comfortable with working in a fast-paced startup environment

  • Must be willing to relocate to Austin, TX if not within commuting distance


Compensation & Benefits

Base compensation will vary based on factors such as relevant experience and education. Salaries and leveling will be determined on a case-by-case basis if an offer is extended. Our total compensation package also includes equity in TerraFirma. Relocation packages are available to help cover moving costs, if applicable.