User Experience Strategy Jobs (NOW HIRING)

We are seeking a Senior User Experience Architect to lead UX strategy and execution across client digital platforms, websites, applications, and new business initiatives.

This role requires a strong systems thinker who can independently translate research, business goals, and customer needs into scalable experience solutions and clearly documented requirements.

The ideal candidate is highly collaborative, confident facilitating workshops and stakeholder conversations, and experienced working across cross-functional teams including strategy, creative, technology, analytics, and client leadership.

You will help define user flows, information architecture, interaction models, and component-based experiences while ensuring solutions are grounded in research, data, accessibility, and usability best practices.

This position is based in Birmingham, MI with occasional travel as needed.

We design how digital experiences work - for everyone.

Our UX team brings the customer perspective into every stage of the design and development process. We partner across strategy, creative, technology, analytics, and client teams to create thoughtful, scalable experiences grounded in user needs and business goals.

We believe great experience design comes from collaboration, curiosity, and continuous iteration. Through workshops, research, prototyping, testing, and critique, we work together to solve complex problems and create experiences that improve people's everyday interactions with brands and product

Design starts with conversation.

As part of the UX team, you will collaborate closely with strategists, designers, developers, clients, and partner agencies to shape digital experiences from concept through delivery.

Your day may include facilitating workshops, translating requirements into experience architecture, developing prototypes, presenting solutions to clients, contributing to design systems, and partnering with cross-functional teams to solve complex experience challenges.

We value curiosity, initiative, clear communication, and thoughtful problem solving. Success in this role means building trust with clients and teammates while delivering high-quality work that balances customer needs with business objectives.

* Deep understanding of user-centered design principles, interaction design, information architecture, and experience strategy.

* Ability to lead large-scale digital experience projects from discovery through delivery with minimal oversight.

* Experience translating business goals, user needs, and research insights into scalable UX solutions and clearly documented requirements.

* Expertise creating user flows, wireframes, prototypes, process flows, functional specifications, and component-based experience documentation.

* Strong understanding of CMS-driven and component-based design ecosystems.

* Ability to architect experiences across standalone and integrated digital platforms and applications.

* Experience collaborating with cross-functional teams including strategy, creative, technology, analytics, and client stakeholders.

* Strong facilitation and communication skills, including leading workshops, presenting work, and guiding stakeholder discussions.

* Ability to justify design decisions through research, testing, analytics, and UX best practices.

* Experience planning, conducting, or supporting qualitative and quantitative UX research activities.

* Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced agency environment.

* Proven ability to mentor junior team members and contribute to a collaborative team culture.

* Experience designing accessible experiences aligned with WCAG standards and inclusive design principles.

* Experience contributing to or maintaining enterprise design systems.

* Deep understanding of brand storytelling and marketing-driven experience design.

* Familiarity with personalization, audience segmentation, and data-informed experience design.

* Working knowledge of:

o Figma

o Adobe Creative Suite

o Collaboration and prototyping tools

* 5-8+ years of experience in UX, product design, or experience architecture within a digital agency, consultancy, or enterprise environment.