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User Experience Researcher Intern Jobs in Florida

Citigroup, Inc.

UX Product Research and Strategy Lead

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Building on all the skills of a Senior UX Researcher, your focus extends beyond individual research studies to shaping the north star for the experience and ensuring that research and strategy are ...

Apex Systems

UX Experience Architect/ Researcher

Jupiter, FL · On-site

$40 - $55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct ongoing user research to inform experience priorities and product direction. * Develop and evolve personas, journey maps, and experience frameworks that guide decision-making. * Support ...

Jobtailor

UX Architect

Pensacola, FL · On-site

$70 - $100/hr

Partner with UX Research teams for user research and usability testing to identify areas of improvement and gather feedback on existing designs. * Collaborate with designers, developers, and content ...

New

ADT Security Services

UX Design Lead

Boca Raton, FL · On-site

$104K - $136K/yr

Research & Insights * Lead UX research initiatives including usability testing, journey mapping, customer interviews, and behavioral analytics. * Translate customer insights and operational data into ...

Publix Super Markets, Inc.

UX Content Design Analyst

Lakeland, FL · On-site

$6.3K - $9.5K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Within the department, the User Experience (UX) Content Design Analyst leads the overall UX research strategy, gathers data-driven insights and defines key opportunities that influence our UX ...

Mindlance

UX Designer

Jupiter, FL · On-site

Let Mindlance advocate for you - apply today! UX Designing / Figma / User-Centered / UCD / Jira Key Responsibilities • The MId-Senior UX Strategist/Designer will lead user-cantered research ...

Citigroup, Inc.

UX Product Designer

Tampa, FL · On-site

$96K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work closely with research, stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions * Create wireframes, prototypes, and high-fidelity ...

Noblesoft Solutions

UX Designer I

Jacksonville, FL

Qualifications User experience research in a lab setting a plus. Visual design skills a plus. Rapid prototyping and extended skills with HTML, CSS, JavaScript/jQuery, Photoshop, and cross-browser ...

Citigroup, Inc.

UX Product Designer

Tampa, FL · On-site

$96K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work closely with research, stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions * Create wireframes, prototypes, and high-fidelity ...

Noblesoft Solutions

UX Designer I

Jacksonville, FL · On-site

Qualifications • User experience research in a lab setting a plus. • Visual design skills a plus. • Rapid prototyping and extended skills with HTML, CSS, JavaScript/jQuery, Photoshop, and cross ...

Citigroup Inc.

UX Research Strategist

Tampa, FL · On-site

$125.60 - $188.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly motivated and experienced UX Research Strategist to join our Financial Crimes Platforms team. This pivotal role is not just about conducting research; it's about strategically ...

The Timberline Group

UX Designer

Boca Raton, FL · On-site +1

Conduct user research, usability testing, and apply data-driven insights to refine the UX. * Maintain consistency with our design system and actively contribute to its evolution. * Communicate ...

Mindlance

UX Strategist/Designer

Jupiter, FL · On-site

The Mid-Senior UX Strategist/Designer will lead user-centered research, strategy, and design for complex digital and enterprise products, translating user needs, business goals, and technical ...

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User Experience Researcher Intern information

See Florida salary details

$22.4K

$84.5K

$122.9K

How much do user experience researcher intern jobs pay per year?

As of Aug 20, 2026, the average yearly pay for user experience researcher intern in Florida is $84,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a user experience researcher intern do?

A User Experience (UX) Researcher Intern assists in studying how users interact with products and services to improve their overall experience. They help plan and conduct user interviews, surveys, usability tests, and analyze data to uncover user needs and pain points. Their findings guide design and development teams in creating more user-friendly products. This role is ideal for those interested in understanding human behavior and making technology more accessible and enjoyable.

What are the key skills and qualifications needed to thrive as a user experience researcher intern, and why are they important?

To thrive as a User Experience Researcher Intern, you need a foundational understanding of UX research methods, human-centered design principles, and typically a background in psychology, HCI, or a related field. Familiarity with usability testing tools, survey platforms, and data analysis software like UserTesting, Qualtrics, or Excel is often required. Strong communication skills, curiosity, and empathy help interns effectively gather insights and collaborate with cross-functional teams. These skills ensure that user feedback is accurately collected and translated into actionable recommendations, driving product improvements.

How does a user experience researcher intern typically collaborate with designers and product managers during a project?

As a User Experience Researcher Intern, you'll regularly partner with designers and product managers to gather and share user insights that directly inform product decisions. You'll be involved in planning and conducting user studies, then synthesizing and presenting your findings in team meetings or workshops. Your work helps ensure design solutions address real user needs and align with business goals, so clear communication and a collaborative mindset are essential. Expect to participate in brainstorming sessions, provide feedback on design prototypes, and help prioritize user-centered improvements.

Is user experience research intern still in demand?

User Experience Research Intern positions remain in demand as companies prioritize user-centered design and product usability. Skills in research methods, data analysis, and familiarity with tools like usability testing software are valuable for candidates seeking these roles.

What are the most commonly searched types of User Experience Researcher jobs in Florida?

The most popular types of User Experience Researcher jobs in Florida are:

What are popular job titles related to User Experience Researcher Intern jobs in Florida?

For User Experience Researcher Intern jobs in Florida, the most frequently searched job titles are:

What job categories do people searching User Experience Researcher Intern jobs in Florida look for?

The top searched job categories for User Experience Researcher Intern jobs in Florida are:

What cities in Florida are hiring for User Experience Researcher Intern jobs?

Cities in Florida with the most User Experience Researcher Intern job openings:

User Experience Researcher Intern jobs near you

UX Product Research and Strategy Lead

Citigroup, Inc.

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

Great employee experiences don't happen by accident - they're designed. At Citi, we believe that the tools people use every day at work should be just as intuitive, seamless, and delightful as the best consumer apps out there.
Our UX team is on a mission to transform our Human Resources apps and systems - from onboarding and benefits to performance and beyond - turning friction into flow and complexity into clarity.
If you're passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you.
All applicants must have case study or portfolio and present walkthrough during interview.
The Role
As a UX / Product Research & Strategy Lead you'll drive the strategic direction of the experience, owning the research programme that underpins product vision and direction. Building on all the skills of a Senior UX Researcher, your focus extends beyond individual research studies to shaping the north star for the experience and ensuring that research and strategy are deeply embedded in how product decisions are made. You'll lead the full range of research needed to understand users, markets, and the competitive landscape, and will collaborate directly with senior stakeholders to translate those insights into a clear, compelling experience strategy.
Responsibilities
  • Take direct ownership of defining and evolving the experience north star - working with product, design, and business leadership to articulate a clear, evidence-based vision for where the experience needs to go and why
  • Lead the development of the experience strategy, translating research insights, market intelligence, and business goals into actionable strategic direction that guides product roadmaps and design priorities
  • Drive senior stakeholder alignment around the experience vision, facilitating workshops and strategy sessions that bring together diverse perspectives and build consensus around user-centred outcomes
  • Establish and lead a programme of research and strategic discovery that continuously informs and challenges the north star, ensuring it remains grounded in real user needs and evolving business context
  • Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
  • Design and execute research studies that follow research best practices and methodologies
  • Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
  • Collaborate and share research findings and insights across the organization
  • Provide guidance and rigor around research methodologies and best practices
  • Define relevant metrics for benchmarking and measurement of journeys
  • Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization
  • Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit
  • Understand existing and planned Citi infrastructure and projects, and work on solutions that can be implemented in a timely manner to make measurable impact
  • Mentor user researchers and designers doing research to grow and scale research capabilities
  • Collaborate with research and design leadership to identify new tools and/or process improvements that drive better alignment and compliance with design systems
  • Apply a positive and constructive attitude to all feedback
  • Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs
  • Keep up to date with the latest UX practices, innovations, and tools
  • Help to support new UX starters in the team
  • Participate in the wider UX community of practice

Required Skills, Experience and Competencies
  • 7-12 years of relevant UX Research experience, with demonstrable experience in a strategic or research leadership capacity
  • Extensive hands-on experience leading qualitative and quantitative UX research in a product design environment across the Design Thinking stages
  • Proven track record of translating research into strategic recommendations that have directly influenced product direction, roadmaps, or north star vision
  • Experience facilitating senior stakeholder workshops and strategy sessions to build alignment around experience direction
  • Ability to lead workshops relating to UX Research both in-person & remote
  • Creative problem solver comfortable dealing with uncertainty and ambiguity at a strategic level
  • Self-starter with the ability to define goals, strategies, and research programmes with limited direction
  • Able to combine strategic thinking with pragmatism without sacrificing quality
  • Proactive and positive attitude, with strong attention to detail & analytical skills
  • Outstanding written and oral communication skills, including confident presentation to senior leadership
  • Significant experience working with senior stakeholders, product managers, and engineers
  • Familiarity with research tools e.g. UserZoom, UserTesting.com, Dovetail, EnjoyHQ, Qualtrics
  • Bachelor's/University degree

Desirable Skills, Experience and Competencies
  • Experience in e-commerce/Internet/mobile space
  • Experience with agile methodology
  • Financial services industry and commercial banking experience
  • Experience with service design, systems thinking, or experience strategy frameworks
  • Master's degree

Job Family Group:
Technology
Job Family:
Digital Design Engineering
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$125,600.00 - $188,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 13, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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