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Used Vehicle Manager Jobs in Michigan (NOW HIRING)

Shaheen Chevrolet

Service Used Vehicle Detailer

Charlotte, MI · On-site

$13.75 - $16.50/hr

Reports any safety issues immediately to management. MARGINAL DUTIES include the following. Other ... Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor ...

Shaheen Chevrolet

Service Used Vehicle Detailer

Charlotte, MI · On-site

$13.75 - $16.50/hr

Reports any safety issues immediately to management. MARGINAL DUTIES include the following. Other ... Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor ...

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Used Vehicle Manager information

What does a used vehicle manager do?

A Used Vehicle Manager oversees the purchasing, pricing, marketing, and sales of pre-owned vehicles at a car dealership. They are responsible for maintaining an optimal inventory, appraising trade-ins, setting competitive prices, and ensuring profitability. This role involves working closely with the sales team, evaluating market trends, and providing excellent customer service to maximize used car sales. Used Vehicle Managers also ensure that all vehicles meet quality standards and are properly reconditioned before being offered for sale.

What are some common challenges faced by a used vehicle manager, and how can they be addressed?

A Used Vehicle Manager often faces challenges such as accurately appraising trade-ins, managing inventory turnover, and keeping up with fluctuating market values. Staying informed about local and national market trends, utilizing inventory management tools, and maintaining strong relationships with wholesalers and auction partners can help address these issues. Additionally, collaborating closely with sales teams and implementing effective reconditioning processes ensures vehicles are ready for sale quickly and at optimal profit margins.

What are the key skills and qualifications needed to thrive as a used vehicle manager, and why are they important?

To thrive as a Used Vehicle Manager, you need a strong background in automotive sales, inventory management, and pricing strategy, often supported by experience in dealership operations. Familiarity with dealership management systems (DMS), vehicle appraisal software, and certifications like ASE or manufacturer-specific training are typically valuable. Outstanding negotiation, leadership, and customer service skills set top performers apart in this role. These skills ensure effective inventory turnover, profitability, and customer satisfaction in a competitive automotive marketplace.

What is the difference between Used Vehicle Manager vs Sales Manager?

AspectUsed Vehicle ManagerSales Manager
Primary FocusOversees used vehicle inventory, pricing, and sales strategiesManages overall sales team and customer relationships across new and used vehicles
CredentialsExperience in vehicle sales, dealership operations, and sometimes automotive certificationsExperience in sales management, customer service, and automotive industry knowledge
Work EnvironmentDealership lot, inventory management, sales floorDealership office, sales floor, and customer interaction areas

The Used Vehicle Manager primarily focuses on managing used vehicle inventory and sales strategies, while the Sales Manager oversees the entire sales team and customer relations. Both roles require automotive sales experience, but their scope and responsibilities differ within the dealership environment.

What cities in Michigan are hiring for Used Vehicle Manager jobs?

Cities in Michigan with the most Used Vehicle Manager job openings:

Used Vehicle Manager jobs near you
Infographic showing various Used Vehicle Manager job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Automotive Used Vehicle Sales Consultant

Farmington Hills, MI • On-site

Serra Ford Farmington Hills
See more jobs at Serra Ford Farmington Hillsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Automotive Used Vehicle Sales Consultant

Farmington Hills, MI

Serra Ford Farmington Hills is seeking an energetic and motivated Automotive Used Sales Consultant to join our fastpaced sales team. This is an excellent opportunity to grow your career in a highvolume dealership located in one of the fastestgrowing markets in Metro Detroit. You will work with a large, established store that values customer satisfaction, strong work ethic, and longterm career development.

At Serra Ford Farmington Hills, we strive to make every customer a customer for life. Happy employees create happy customers, and we reward individuals who stay motivated and work hard. Every team member plays a critical role in our continued success.

Benefits
  • Opportunities for growth and career development
  • Great compensation package and sales goals
  • Medical, Dental, Vision, 401(k), and additional benefits
  • Paid Time Off
  • Supportive team environment
  • Familyowned and operated
  • Employee discounts on vehicles and services
 Responsibilities
  • Greet and guide customers on the lot and lead them through the vehiclebuying process
  • Assist customers in selecting vehicles that meet their needs using current inventory
  • Demonstrate vehicle features and benefits with confidence and professionalism
  • Help customers complete sales applications and necessary paperwork
  • Perform highquality test drives and vehicle presentations
  • Build relationships to create repeat and referral business
  • Inspect lot vehicles daily and report issues to the Used Vehicle Manager
  • Ensure the lot is merchandised correctly to maximize sales
  • Follow up with buyers to confirm satisfaction and encourage return business
  • Overcome objections and maintain a positive attitude during the sales process
  • Bring your “Agame” every day to contribute to a positive dealership environment
  • Assist with vehicle cleaning/prepare vehicles when needed
 Job Requirements
  • High school diploma or equivalent
  • Previous sales or customer service experience preferred
  • Strong interpersonal skills; friendly, outgoing, and confident in engaging customers
  • Quality customer service mindset with the ability to handle objections
  • Professional communication skills, both in person and over the phone
  • Basic business math understanding, including percentages
  • Ability to learn and use Microsoft Office, dealership software, and sales tools
  • Persistent, competitive, and motivated to achieve goals
  • Strong work ethic and reliability
  • Professional appearance and demeanor
  • Valid driver’s license with acceptable driving record
  • Ability to work in a fastpaced, highvolume environment
 Responsibilities
  • Guide customers through the sales process from introduction to purchase
  • Present vehicle options, features, and packages effectively
  • Manage followup activity to maintain strong customer relationships
  • Use dealership CRM tools to document interactions and update customer information
  • Work collaboratively with sales management to support dealership goals
  • Maintain knowledge of inventory, promotions, and dealership offerings
  • Support sales operations by ensuring vehicles are displayed and prepared properly
 Skills / Qualifications
  • Ability to manage multiple customers and tasks efficiently
  • Strong relationshipbuilding and followup skills
  • Proficient in dealership CRM or willing to learn
  • Problemsolving skills and the ability to overcome objections
  • High level of adaptability and eagerness to learn
  • Motivated to help customers and enhance the buying experience
 Benefits
  • Opportunities for growth and career development
  • Medical, Dental, Vision, 401(k), and additional benefits
  • Paid Time Off
  • Supportive team environment
  • Familyowned and operated
  • Employee discounts on vehicles and services
 About the Company

Serra Ford Farmington Hills is part of Serra Automotive, one of the nation’s largest privately held automotive groups. Founded in 1973 with a customerfirst philosophy, Serra Automotive has grown to over 60 dealerships across 8 states, representing 27 brands and employing more than 3,600 people. Our commitment to integrity, service, and employee development has made Serra a trusted name in automotive retail.

 Serra Ford Farmington Hills is an equal opportunity employer. employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. employees must provide proof of eligibility to work in the u.s. employment may be contingent on successful background checks and drug screenings, and applicants may be entitled to a copy of their criminal history report. compensation is competitive and based on experience; pay will be communicated at the time of offer. we comply with all workplace safety regulations, including miosha, and provide reasonable accommodations to qualified individuals with disabilities. employment is at-will. this role may require prolonged standing, lifting/moving objects, and driving company or customer vehicles with a valid license and satisfactory motor vehicle record. employees are expected to act professionally, follow policies, and understand that job duties may change based on business needs.

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