Usability Engineer Jobs in Massachusetts (NOW HIRING)

Company Description
Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip™ semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market - commercializing the world's first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3™. The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI™) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third-party development of imaging AI apps through Butterfly Garden™, its software development kit and AI partnership initiative.
In addition to its medical imaging products, Butterfly Embedded™ is the Company's Ultrasound-on-Chip™ licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. Through Butterfly Embedded™, partners can build and scale novel ultrasound applications powered by Butterfly's proprietary semiconductor chip and software platform. Butterfly's innovations have been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions and Fast Company's World Changing Ideas, among other achievements.
We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together!
Job Description
The Staff Design Quality Engineer is responsible for supporting new hardware and software medical device product development, sustaining product line activities, and hardware customer quality activities. This individual will serve as the Design Quality Project Lead for cross-functional teams. The position reports to [Senior Manager, Quality Engineering].
On a daily basis, the Staff Design Quality Engineer will interact with R&D, Program Management, Manufacturing Operations and Engineering, Quality Management Systems, Regulatory, Clinical, Marketing, customer-facing teams, and, as appropriate, customers. The primary objective is to drive quality into product design and to support customer issue resolution.
The role will advise cross-functional teams on design controls, cybersecurity, AI/ML-enabled medical device considerations, risk management, human factors and usability engineering, verification and validation, and mitigations. The Staff Design Quality Engineer will communicate quality metrics to promote continual improvement and compliance with Butterfly Network's QMS procedures, applicable laws, regulations, standards, and guidance.
This position contributes to the development, establishment, and maintenance of design controls, quality engineering methodologies, systems, and practices that satisfy both Butterfly Network's internal requirements and regulatory agency requirements.
Qualifications
Baseline skills/experiences/attributes:

• Support regulatory audits, notified body audits, FDA inspections, internal audits, customer audits, and supplier or contract manufacturer audits related to design controls, risk management, AI/ML documentation, usability engineering, cybersecurity, electrical safety, hardware quality, and product quality.
• Bachelor's degree in engineering, life sciences, biomedical engineering, mechanical engineering, electrical engineering, software engineering, quality, or a related technical field.
• Experience in design quality engineering, quality engineering, product development, systems engineering, software quality, AI/ML quality, hardware quality or a related role within the medical device, semiconductor, electronics, or other regulated industry.
• Experience with AI/ML-enabled medical devices, software-enabled medical devices, SaMD, clinical decision support tools, diagnostic algorithms, imaging algorithms, predictive models, or other regulated AI/ML product development.
• Strong working knowledge of medical device design controls, including user needs, design inputs, design outputs, design verification, design validation, design reviews, design transfer, and design changes.
• Experience owning or maintaining medical device risk management files in accordance with ISO 14971.
• Excellent proficiency with 8D problem-solving tools and methods, including root cause analysis, containment, corrective actions, preventive actions, and effectiveness checks. The reference role specifically requires strong proficiency with 8D problem-solving tools and methods.
• Ability to quickly understand technical details related to customer complaints, quality issues, hardware failures, manufacturing escapes, and product risk. The reference role emphasizes quickly comprehending technical details relevant to customer complaints and critical issue situations.
• Knowledge of AI/ML development and validation considerations, including data quality, training and test datasets, model performance, model monitoring, bias, generalizability, algorithm change management, and documentation expectations for regulated medical devices.
• Knowledge of human factors and usability engineering principles for medical devices, including use-related risk analysis, formative evaluations, summative validation, and IEC 62366.
• Experience with SMT, PCBA, semiconductor manufacturing practices, PCBA controls, electronics manufacturing, supplier manufacturing controls, or contract manufacturer quality.
• Familiarity with cybersecurity expectations for connected medical devices, including cybersecurity risk assessment, threat modeling, vulnerability assessment, security requirements, and cybersecurity verification.
• Familiarity with IEC 60601 electrical safety testing requirements and ability to review electrical safety test plans, reports, deviations, and related design or risk impacts.
• Familiarity with quality management system requirements, including FDA 21 CFR Part 820 and ISO 13485.
• Strong written and oral communication skills, with the ability to prepare executive-ready and customer-facing quality updates. The reference role identifies strong written and oral communication skills and customer presentations as core requirements.
• Strong cross-functional leadership skills, including experience coordinating teams across engineering, manufacturing, quality, regulatory, software, hardware, suppliers, and contract manufacturers. The reference role emphasizes coordinating multi-disciplinary teams and cross-functional problem solving
• Ability to design, iterate, and optimize complex prompts that extract precise, high-utility outputs from AI models for sophisticated workflows

Ideally, you also have these skills/experiences/attributes (but it's ok if you don't!):

• Experience with Class II or Class III medical devices
• Experience with AI/ML-enabled SaMD, imaging systems, diagnostic platforms, robotic systems, remote patient monitoring, wearables, connected devices, or clinical decision support products.
• Experience in hardware customer quality, semiconductor quality, electronics quality, or chip-side quality, including customer-facing issue resolution, quality metrics, customer communications, and structured complaint response.
• Experience with semiconductor manufacturing processes, including silicon fabrication, package assembly, final test, component-level reliability, board-level reliability, or system-level reliability. The reference role lists semiconductor manufacturing, package assembly, final test, and electronics reliability standards as differentiators.
• Experience with server system hardware, embedded systems, connected hardware, electrical systems, hardware/software integration, or system-level hardware testing. The reference role identifies server system hardware and software design, development, architecture, or testing as a differentiator.
• Working knowledge of IEC 62304, IEC 62366, AAMI TIR57, AAMI TIR97, EU MDR, AI/ML guidance, cybersecurity guidance, or other applicable medical device standards and guidance.
• Experience supporting regulatory submissions, notified body audits, inspections, customer audits, supplier audits, or other regulatory audits for AI/ML-enabled, software-enabled, hardware-enabled, or connected medical devices.
• Experience using eQMS, PLM, requirements management software, document control systems, model lifecycle management tools, data analytics tools, or risk management tools.
• Experience leading or supporting CAPA, nonconformance investigations, complaint investigations, post-market surveillance activities, field actions, customer escalations, or recovery plans.
• ASQ certification, Six Sigma certification, RAC certification, or other relevant quality/regulatory certification.

Values
Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in...
Patient-Centric Innovators: Our mission is THE mission.Empowered to Impact: Every voice matters.One Team, One Goal: Unity fuels progress.Growth Champions: We embrace challenges.Action-Oriented Achievers: We follow through, every time.
Location
Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers.
This hybrid role is based out of one of our NYC, Burlington MA, or SF Bay Area offices, with an in-office expectation of two to three days per week.
Benefits and Perks

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
• Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
• 401k plan and match - we facilitate your retirement goals.
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
• Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work
• Competitive salaried compensation - we value our employees and show it
• Equity - we want every employee to be a stakeholder
• The opportunity to build a revolutionary healthcare product and save millions of lives!

Compensation
Our estimated salary for this role in NYC or Burlington is around $145,000 + bonus + equity + benefits.
Our estimated salary for this role in San Francisco is around $160,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.
Candidates must be authorized to work in the United States. Butterfly Network will not provide immigration sponsorship of any kind for this position, including but not limited to H-1B, TN, O-1, L-1, or green card sponsorship (this includes applicants that are in the process of obtaining a greencard), now or in the future.
Butterfly Network does not accept agency resumes.
Butterfly Network is an E-Verify Company.
Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure
#LI-KG
#KG-LI