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Usa Operations Jobs in Washington, DC (NOW HIRING)

Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG, one of the largest airport operators ... Job Summary The Operations Manager performs professional work in airport concessions property ...

Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG, one of the largest airport operators ... Job Summary The Operations Manager performs professional work in airport concessions property ...

Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG, one of the largest airport operators ... Job Summary The Operations Manager performs professional work in airport concessions property ...

Project Coordinator

Manassas, VA · On-site

$60 - $80/hr

Locations Showing 1 location 9555 Discovery Blvd Suite 100 Manassas, VA 20109, USA * Operations * Full-Time * Requisition #: PROJE007829 Description Our Project Coordinator is the individual ...

Operations Manager

Washington, DC · On-site

$100 - $125/hr

Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG, one of the largest airport operators ... Job Summary The Operations Manager performs professional work in airport concessions property ...

New

Senior DevOps Engineer - Remote USA

Reston, VA · Remote

$135K - $173K/yr

We are looking for a seasoned DevOps Engineer who will be a key driver to make this happen. In this position, you will be part of the team building best in class health care reporting service. Learn ...

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Usa Operations information

See Washington, DC salary details

$11

$27

$55

How much do usa operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for usa operations in Washington, DC is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $31.30 per hour, depending on experience, location, and employer.

What is USA Operations?

USA Operations typically refer to the management and oversight of a company's business activities within the United States. This can include logistics, supply chain management, regulatory compliance, customer service, and local market strategy. Professionals working in USA Operations ensure that the organization's processes run efficiently and align with federal, state, and local laws. Their work is essential for companies that operate in or serve the U.S. market, helping them to achieve operational excellence and meet business goals.

What are some common challenges faced by professionals in USA Operations roles, and how can they be overcome?

Professionals in USA Operations often encounter challenges such as coordinating across multiple time zones, ensuring compliance with federal and state regulations, and balancing efficiency with cost management. Successfully navigating these issues typically requires strong communication skills, adaptability, and a proactive approach to problem-solving. Building close relationships with cross-functional teams and staying updated on regulatory changes can help USA Operations professionals address these challenges effectively and contribute to overall organizational success.

What are the key skills and qualifications needed to thrive as a USA Operations manager, and why are they important?

To thrive as a USA Operations Manager, you need strong leadership, analytical, and organizational skills, typically supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, supply chain management tools, and proficiency in data analysis software are commonly required. Excellent communication, problem-solving abilities, and adaptability are essential soft skills for managing teams and responding to dynamic business needs. These skills and qualifications are vital for ensuring efficient operations, driving business growth, and maintaining a competitive edge.

What is the difference between Usa Operations vs Usa Customer Service Representative?

AspectUsa OperationsUsa Customer Service Representative
Primary RoleOversees business processes, logistics, and operational efficiencyHandles customer inquiries, provides support, and resolves issues
Required SkillsProcess management, problem-solving, organizational skillsCommunication, empathy, problem resolution
Work EnvironmentOffice setting, possibly cross-functional teamsCall centers, customer support centers
Common CertificationsBusiness administration, operations managementCustomer service certifications, communication courses

While Usa Operations focuses on managing business processes and logistics, Usa Customer Service Representatives primarily handle customer interactions and support. Both roles are essential in the industry but differ in responsibilities, skills, and work environment.

What are popular job titles related to Usa Operations jobs in Washington, DC?

For Usa Operations jobs in Washington, DC, the most frequently searched job titles are:

Infographic showing various Usa Operations job openings in Washington, DC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $56,901 per year, or $27.4 per hour.

Operations Manager

Fraport USA

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Job Type
Full-time
Description
Why work for Fraport?
Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG, one of the largest airport operators worldwide, with airports in Germany, Greece, Peru, Brazil, India, Turkey, Slovenia, Bulgaria, China, and the USA. Fraport's experience is the gold standard for customer-centric airport development, management and concession operation, with two of Fraport USA's airports ranked in USA Today's Top Ten Airports for Shopping for 2023. Fraport works closely with airport stakeholders to bring a unique, authentic sense of place to customers' airport experiences with brilliant local food and beverage offerings, regional retail and service concessions and a host of other features that positively shape an airport encounter.
What is in it for you:
  • Global opportunities to grow on four continents
  • Paid Time Off
  • Best in Class Medical, Dental and Vision Insurance, 401K, Life Insurance
  • Career Development training and coaching
  • Bonus potential
  • A creative, exciting work environment

Job Purpose
Leads and manages concessions operations performance, compliance, and communications.
Job Summary
The Operations Manager performs professional work in airport concessions property management. The work requires the ability to exercise judgement, negotiate solutions, and implement innovative programs. The work is performed in an airport terminal environment and under limited supervision in a fast-paced environment of shifting priorities and deadline pressures.
Key Job Responsibilities
  • Manages the day-to-day business of the food/beverage, retail, convenience and service program for best practice service, highest quality of operational standards, and health, safety, and security compliance.
  • Serves as a liaison between airport tenants and Fraport USA; responsible for fostering positive tenant and peer relationships at the airport.

Key Job Functions
  • Inspects leaseholds for compliance with lease terms and conditions including but not limited to cleanliness, safety, operational functionality, and other requirements as identified.
  • Oversees the administration of various policies and procedures to ensure that established property management goals are met in an efficient manner.
  • Establishes and maintains professional relationships with users, tenants, and airport representatives.
  • Represents Fraport USA at events, public and professional meetings.
  • Prepares, maintains and analyzes detailed reports as required.
  • Provides advanced level lease administration services to include assisting with requests for bid/proposal packages, leases, operating agreements, use permits, licenses, and similar documentation.
  • Assists with marketing activities for available property as directed by Director of Operations.
  • Participates in evaluation of applications for leases and permits; makes recommendations based on suitability, risk, and financial return.
  • Performs market research, due diligence, and financial analysis on prospective opportunities that enhance the concessions program growth and development.
  • Assists with the engagement of third-party consultants, engineers, and other contractors to perform work on airport assets used for concessions operations.
  • Provides merchandising support to tenants, driving results in product presentation and store appearance.
  • Performs periodic operating audit on units, and partners with the Operator to review results, and restore negative impactors.
  • Develops and implements operational support programs including orientation, instruction, and service training; staff recruitment; incentive and motivation programs; and communication activities.
  • Manages third-party contracts as assigned relating to concessions operations including but not limited to customer service training, distribution, street pricing.
  • Assists in the design/ process review for the development of the individual concession locations.
  • Communicates any chronic or serious tenant concerns on a timely basis for partnership on corrective action.
  • Participates in rotational Manager on Duty program.
  • Performs other related duties as assigned.

Requirements
Required Competencies (job specific)
  • Advanced knowledge of airport concession operations standards.
  • Ability to effectively problem solve.
  • Knowledge of Property Administration and Real Estate.
  • Advanced knowledge of Microsoft Office applications.
  • Exceptional verbal and written communication skills.
  • Ability to accurately interpret and evaluate tenant compliance to complex leases and property agreements.
  • Ability to perform the budget preparation process and make insightful projections of future revenue-increasing opportunities.
  • Ability to establish and maintain effective working relationships with the general public, current and potential customers, airport officials along with agencies and co-workers.
  • Ability to make compelling presentations to groups.
  • Ability to multi-task and prioritize so that deadlines are met timely and accurately.

Required Competencies
  • Strong negotiation and influencing skills.
  • Relationship builder.
  • Team player.
  • Customer service skills.
  • Organized and detail oriented.
  • Willingness to cross train in other areas of operations.
  • Adaptable and flexible

Required Experience
  • 3 years of progressively responsible operations experience in specialty retail real estate, airport concessions management and lease administration, finance, business management and/or asset management.

Required Education
Bachelor's degree in business administration or closely related field.
Alternate Education
Associate degree with 5 years' experience.
Licenses & Certifications
  • Must be able to obtain and maintain airport Security Identification Display Area (SIDA) badge.
  • Driver's License may be required and must be maintained.
  • Health and safety certifications a plus.

Physical Demands
  • Moving from one work location to another, sitting or standing at a workstation for extended periods of time, extended periods of walking in an airport terminal.
  • May involve lifting objects weighing up to 15 pounds.
  • Must be able to perform the physical requirements of the position with or without reasonable accommodation.

Work Location
  • Must be within a commutable distance to the work location- Ronald Reagan Washington National Airport
  • Percent remote: 0
  • Travel: up to 10% to meetings, events, conferences, and other airport locations.
  • Fraport USA may require the employee, as a condition of employment, to relocate to a different city to support Fraport USA's current and future airport operations. A candidate's ability and willingness to relocate will be strongly considered with other qualification factors in development and promotion decisions.

Work Schedule
  • Core work hours are Monday - Friday 8:30 - 5:00pm, but workload and operational requirements will necessitate additional and alternate hours to include evenings and weekends.

Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Forty percent of our program is represented by Airport Concession Disadvantaged Business Enterprises and our innovative Launchpad accelerator provides financial and technical support to local minority and woman owned businesses.