TriTech Enterprise Systems Inc. is seeking an on-site Desktop Support Specialist to provide line ... live chat, or as part of an on-site visit • If offsite, talking customers through a ...
TriTech Enterprise Systems Inc. is seeking an on-site Desktop Support Specialist to provide line ... live chat, or as part of an on-site visit • If offsite, talking customers through a ...
If this sounds appealing to you, please contact us and we'd love to chat! In this role, you will ... Learn more about our benefits at USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually
If this sounds appealing to you, please contact us and we'd love to chat! In this role, you will ... Learn more about our benefits at USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually
Solutions Consultant
Reston, VA · Hybrid
Identify and develop technical solutions from the Company portfolio in line with customer ... chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems ...
Solutions Consultant
Reston, VA · Hybrid
Identify and develop technical solutions from the Company portfolio in line with customer ... chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems ...
Solutions Consultant
Reston, VA · On-site
Please note, to be considered for this role you must have the right to work in the USA ... Identify and develop technical solutions from the Company portfolio in line with customer ...
Solutions Consultant
Reston, VA · On-site
Please note, to be considered for this role you must have the right to work in the USA ... Identify and develop technical solutions from the Company portfolio in line with customer ...
Solutions Consultant
Reston, VA · On-site
Identify and develop technical solutions from the Company portfolio in line with customer ... chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems ...
Quick apply
Solutions Consultant
Reston, VA · On-site
Identify and develop technical solutions from the Company portfolio in line with customer ... chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems ...
Usa Chat Line information
See Springfield, VA salary details
$10.55 - $13.79
9% of jobs
$14.96 is the 25th percentile. Wages below this are outliers.
$13.79 - $17.03
46% of jobs
$19 is the 75th percentile. Wages above this are outliers.
$17.03 - $20.27
34% of jobs
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4% of jobs
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1% of jobs
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1% of jobs
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0% of jobs
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1% of jobs
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1% of jobs
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2% of jobs
$10
$20
$46
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As of Jul 31, 2026, the average hourly pay for usa chat line in Springfield, VA is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.09 per hour, depending on experience, location, and employer.
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Full-time
Re-posted 8 days ago
Job description
Job Summary:
TriTech Enterprise Systems Inc. is seeking an on-site Desktop Support Specialist to provide line support to all employees and contractors within the DC Government General Services Administration. The role involves resolving support incidents and requests while ensuring customer satisfaction and continuous service delivery in a dynamic environment.
Responsibilities:
• Aid customers who experience technical problems. Most commonly, desktop computers (Microsoft and Mac), laptops, tablets, desktop printers, and print services support
• Using diagnostic techniques and problem-solving methods to troubleshoot issues over the telephone, via live chat, or as part of an on-site visit
• If offsite, talking customers through a troubleshooting process and working together to rectify problems
• Implement effective IT solutions for customers and employees concerning basic desktop support and print services
• Record events and update statuses in an identified database, such as Service Now, e-mail, and possibly QuickBase
• Installation and maintenance of computer software for all agency-computing platforms, such as MS Office, Adobe, MS Project, and MS Visio
• Ensures proper security and network operations for the agency as it pertains to McAfee only
• Ensures the installation and maintenance of print services, secure print software
• Performs quality assurance reviews of print services and secure print software
• Participates in the preparation, with the vendor, of print services, secure print software training materials for DGS employees.
• Map users to printers or print services, secure print solution
• Manually map users to network drives
• Organizes and conducts appropriate training meetings when appropriate
• Support all printers and scanners
• Identify basic technology-based problems and their root causes; take responsibility for timely troubleshooting and resolution using proven tools, resources, and approved processes
• Provide secure print training to DGS end users
Qualifications:
Required:
• IT Certifications
• Laptops, desktops, and tablet hardware support
• Windows 10 &11/Macs
• MS Office 2013, 2016, O365
• Copier and desktop printer support
Company:
TriTech Enterprise Systems, Inc., is an Information Technology (IT) Consulting company committed to increasing the competitive advantage of our clients by providing cutting edge solutions through innovation, research and the application of emerging technologies. Founded in 2002, the company is headquartered in Hyattsville, USA, with a team of 11-50 employees. The company is currently Early Stage.
TriTech Enterprise Systems Inc. is seeking an on-site Desktop Support Specialist to provide line support to all employees and contractors within the DC Government General Services Administration. The role involves resolving support incidents and requests while ensuring customer satisfaction and continuous service delivery in a dynamic environment.
Responsibilities:
• Aid customers who experience technical problems. Most commonly, desktop computers (Microsoft and Mac), laptops, tablets, desktop printers, and print services support
• Using diagnostic techniques and problem-solving methods to troubleshoot issues over the telephone, via live chat, or as part of an on-site visit
• If offsite, talking customers through a troubleshooting process and working together to rectify problems
• Implement effective IT solutions for customers and employees concerning basic desktop support and print services
• Record events and update statuses in an identified database, such as Service Now, e-mail, and possibly QuickBase
• Installation and maintenance of computer software for all agency-computing platforms, such as MS Office, Adobe, MS Project, and MS Visio
• Ensures proper security and network operations for the agency as it pertains to McAfee only
• Ensures the installation and maintenance of print services, secure print software
• Performs quality assurance reviews of print services and secure print software
• Participates in the preparation, with the vendor, of print services, secure print software training materials for DGS employees.
• Map users to printers or print services, secure print solution
• Manually map users to network drives
• Organizes and conducts appropriate training meetings when appropriate
• Support all printers and scanners
• Identify basic technology-based problems and their root causes; take responsibility for timely troubleshooting and resolution using proven tools, resources, and approved processes
• Provide secure print training to DGS end users
Qualifications:
Required:
• IT Certifications
• Laptops, desktops, and tablet hardware support
• Windows 10 &11/Macs
• MS Office 2013, 2016, O365
• Copier and desktop printer support
Company:
TriTech Enterprise Systems, Inc., is an Information Technology (IT) Consulting company committed to increasing the competitive advantage of our clients by providing cutting edge solutions through innovation, research and the application of emerging technologies. Founded in 2002, the company is headquartered in Hyattsville, USA, with a team of 11-50 employees. The company is currently Early Stage.
About TriTech Enterprise Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Hyattsville, MD, US
Year founded
2002