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Position Summary:
The Senior Director, IT Project Management has overall responsibility for planning, executing, tracking, and managing the schedule, scope, and cost of all projects within the Association's project portfolio. The Senior Director promotes the use of consistent and standardized project management procedures and methodologies, including both Waterfall and Agile approaches, to support the effective planning, execution, and delivery of IT initiatives in alignment with industry standards such as PMI and the Scrum Alliance. This role is accountable for the implementation of an IT quality management program that monitors key performance indicators and identifies areas for continuous improvement.
In addition, the Senior Director leads, manages, and coaches the IT project management and quality management team, ensuring high performance, professional development, and adherence to best practices. The role directs overall project portfolio activities, applying strong technical expertise and business acumen to proactively manage risk and resolve escalated issues. The Senior Director supports the development of a project roadmap that aligns with Association objectives and priorities, while fostering collaboration across business and technology teams to ensure successful project delivery and sustained quality management outcomes.
Responsibilities

• Overall responsibility for:
  
  • Planning, executing, tracking and managing schedule, scope and cost of all projects in the IT project portfolio.
  • Implementation of an IT quality management process that monitors key performance indicators and identifies areas for improvement.
• Promotes the use of consistent and standardized procedures and methodologies, including but not limited to:
  
  • Waterfall and Agile methodologies for the planning, execution and delivery of Association IT projects (PMI & Scrum Alliance) and
  • Quality Management best practices (ITIL).

• Manages, coaches and directs team resources in order to meet workload demands.
• Directs project portfolio activities and uses strong technical and business acumen to manage risk and address escalated issues.
• Supports the development of a project roadmap that aligns with Association objectives and priorities.
• Fosters collaboration across Association business and technology teams, providing successful project delivery, release management and change leadership.
• Provides leadership and direction for an IT quality management plan to monitor the successful delivery of key IT services, including:
  
  • Maintaining system availability;
  • Delivering excellent customer service;
  • Promoting code development standards; and
  • Ensuring that final project deliverables meet approved business and functional requirements.

Qualifications

• Bachelor's Degree, Master's degree preferred (e.g. MBA)
• PMP, ITIL or other subject matter certifications.
• At least 5 years (preferably 10 years) leading an IT project management office that includes release and change management and quality management
• At least 5 years (preferably 10 years) work experience in IT project management, business analysis, release/change management and/or quality management.

Knowledge, Skills and Abilities

• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
• Strong experience managing a large project portfolio, including large-scale, high visibility projects.
• Excellent oral and written communication and presentation skills.
• Solid understanding/work experience in the methodologies, techniques and best practices used in:
  
  • Project Management, i.e: Waterfall Agile/Scrum/Lean;
  • Business Analysis;
  • Change Management; and
  • Continuous Quality Improvement.
• Strong knowledge and/or training in business and operations concepts.
• Experience hiring, training, mentoring and managing a project team of 10 or more members.
• Familiarity working with artificial intelligence, specifically Anthropic's Claude

Title: Senior Director, IT Project Management
Position Location: Chicago, IL (Hybrid)
Full time or Part Time: Full time
Position Grade & Compensation: Grade 512 The Alzheimer's Association's good faith expectation for the salary range for this role is between $133,000 - $165,000
This position is eligible for a bonus based on both individual and organizational performance, up to 6%.
Reports To: Vice President, IT
Who We Are:
The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
The Alzheimer's Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research - our investments today will lead to breakthroughs tomorrow.
At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer's, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.
At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia.
The Alzheimer's Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.
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