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Urgently Hiring Remote Customer Service Jobs in Decatur, GA

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Urgently Hiring Remote Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do urgently hiring remote customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for urgently hiring remote customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is usually required. Strong soft skills like empathy, patience, and time management help you build rapport with customers and handle challenging interactions effectively. These skills are vital for delivering high-quality support, ensuring customer satisfaction, and efficiently resolving issues in a remote work environment.

What is the difference between Urgently Hiring Remote Customer Service vs Remote Call Center Agent?

AspectUrgently Hiring Remote Customer ServiceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHome-based, flexible hoursHome-based, often shift-based
Industry UsageCustomer service across various industriesTelecommunications, retail, tech support
Search IntentUrgent hiring, immediate startCustomer support roles, call center jobs

Urgently Hiring Remote Customer Service roles focus on quick hiring processes for customer support positions across industries, often emphasizing immediate availability. Remote Call Center Agents perform similar tasks but may be more shift-oriented and specific to call center environments. Both roles require customer service skills and remote work setup, but the urgency and hiring pace distinguish the Urgently Hiring Remote Customer Service positions.

What are some common challenges faced by remote customer service representatives, and how can they be effectively managed?

Remote customer service representatives often encounter challenges such as maintaining clear communication with both customers and team members, managing distractions at home, and feeling isolated from the rest of the company. To effectively manage these challenges, it’s important to establish a dedicated, quiet workspace, use team communication tools like Slack or Microsoft Teams, and participate in regular virtual meetings to stay connected. Employers often provide training and resources to help remote staff stay engaged and productive, and many teams encourage frequent check-ins and feedback sessions to foster collaboration and support.

What is a remote customer service representative?

An urgently hiring remote customer service job typically involves assisting customers with inquiries, resolving issues, and providing information about products or services—all from a remote location, such as your home. These roles often require strong communication skills, a reliable internet connection, and the ability to handle customer concerns efficiently. Because the positions are urgently hiring, employers are usually looking for candidates who can start quickly and adapt to fast-paced environments. Responsibilities may include answering phone calls, responding to emails or chats, and documenting customer interactions in company systems.

What are the most commonly searched types of Urgently Hiring Customer Service jobs in Decatur, GA?

The most popular types of Urgently Hiring Customer Service jobs in Decatur, GA are:

What are popular job titles related to Urgently Hiring Remote Customer Service jobs in Decatur, GA?

For Urgently Hiring Remote Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Urgently Hiring Remote Customer Service jobs in Decatur, GA look for?

The top searched job categories for Urgently Hiring Remote Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Urgently Hiring Remote Customer Service jobs?

Cities near Decatur, GA with the most Urgently Hiring Remote Customer Service job openings:

Urgently Hiring Remote Customer Service jobs near you
Infographic showing various Urgently Hiring Remote Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Remote Customer Service Representative

Liveops

Alpharetta, GA • Remote

$20/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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