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Urgently Hiring Remote Customer Service Jobs in Decatur, GA

ACC PREMIERE

Remote Customer Service Representative

Roswell, GA · Remote

$11.50 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN ... Use excellent customer service skills to handle escalated customer interactions WORK ENVIRONMENT ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Afni is currently hiring in the following states. You must live in one of these states: * Alabama

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Urgently Hiring Remote Customer Service information

See Decatur, GA salary details

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How much do urgently hiring remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for urgently hiring remote customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a remote customer service representative?

An urgently hiring remote customer service job typically involves assisting customers with inquiries, resolving issues, and providing information about products or services—all from a remote location, such as your home. These roles often require strong communication skills, a reliable internet connection, and the ability to handle customer concerns efficiently. Because the positions are urgently hiring, employers are usually looking for candidates who can start quickly and adapt to fast-paced environments. Responsibilities may include answering phone calls, responding to emails or chats, and documenting customer interactions in company systems.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is usually required. Strong soft skills like empathy, patience, and time management help you build rapport with customers and handle challenging interactions effectively. These skills are vital for delivering high-quality support, ensuring customer satisfaction, and efficiently resolving issues in a remote work environment.

What are some common challenges faced by remote customer service representatives, and how can they be effectively managed?

Remote customer service representatives often encounter challenges such as maintaining clear communication with both customers and team members, managing distractions at home, and feeling isolated from the rest of the company. To effectively manage these challenges, it’s important to establish a dedicated, quiet workspace, use team communication tools like Slack or Microsoft Teams, and participate in regular virtual meetings to stay connected. Employers often provide training and resources to help remote staff stay engaged and productive, and many teams encourage frequent check-ins and feedback sessions to foster collaboration and support.

What is the difference between Urgently Hiring Remote Customer Service vs Remote Call Center Agent?

AspectUrgently Hiring Remote Customer ServiceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHome-based, flexible hoursHome-based, often shift-based
Industry UsageCustomer service across various industriesTelecommunications, retail, tech support
Search IntentUrgent hiring, immediate startCustomer support roles, call center jobs

Urgently Hiring Remote Customer Service roles focus on quick hiring processes for customer support positions across industries, often emphasizing immediate availability. Remote Call Center Agents perform similar tasks but may be more shift-oriented and specific to call center environments. Both roles require customer service skills and remote work setup, but the urgency and hiring pace distinguish the Urgently Hiring Remote Customer Service positions.

What are the most commonly searched types of Urgently Hiring Customer Service jobs in Decatur, GA?

The most popular types of Urgently Hiring Customer Service jobs in Decatur, GA are:

What are popular job titles related to Urgently Hiring Remote Customer Service jobs in Decatur, GA?

For Urgently Hiring Remote Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Urgently Hiring Remote Customer Service jobs in Decatur, GA look for?

The top searched job categories for Urgently Hiring Remote Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Urgently Hiring Remote Customer Service jobs?

Cities near Decatur, GA with the most Urgently Hiring Remote Customer Service job openings:

Urgently Hiring Remote Customer Service jobs near you
Infographic showing various Urgently Hiring Remote Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Atlanta, GA • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older 

  • Complete Background check and drug test within 3 days 

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period 

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with mobile internet service providers and/or satellites. 

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders 

(For example, T-Mobile is not compatible with our internal systems) 

Essential Responsibilities

  • Inbound/Outbound Calls

  • Deliver the highest level of customer service experience consistently

  • Manage customer accounts and provide technical support

  • Application Data Entry

  • Online chat inquiries as assigned

  • Interpret and follow defined procedures and policies

  • Creative problem-solving skills

  • Flexibility and adaptability to changing projects and updates

  • Time and task management (multitasking and task prioritization)

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills

  • High level of comfort learning new technology

  • High level of professionalism

  • Excellent verbal and written communication skills

  • Comfortable working from home

  • Self-motivated and success-driven

What We Offer

  • Paid Training

  • Full-Time, Seasonal role

  • Performance and attendance-based incentives, in addition to the base pay

  • The convenience of working from home

  • Collaborative and supportive team environment

  • 401K Match

  • Individual Coverage HRA (ICHRA)

  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act

  • Previous experience in a Call Center

  • Familiarity with CRM systems and practices

  • Spanish Bilingual, a plus

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