Application Support Engineer Location: Sunnyvale, CA (need only local candidates in Bay Area, CA ... Knowledge in ITSM tools - ServiceNow, BMC Remedy, Jira * Excellent communication and stakeholder ...
Application Support Engineer Location: Sunnyvale, CA (need only local candidates in Bay Area, CA ... Knowledge in ITSM tools - ServiceNow, BMC Remedy, Jira * Excellent communication and stakeholder ...
IT Support Specialist
Washington, DC · Remote
$20 - $25/hr
The role will intake calls, create and manage tickets in BMC Remedy, troubleshoot issues, recommend ... These tools assist our hiring teams in different ways, including but not limited to, assistance in ...
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IT Support Specialist
Washington, DC · Remote
$20 - $25/hr
The role will intake calls, create and manage tickets in BMC Remedy, troubleshoot issues, recommend ... These tools assist our hiring teams in different ways, including but not limited to, assistance in ...
Platform Engineer (Software Development Analyst 3)
Springfield, VA · On-site
$113K - $180K/yr
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission ... ServiceNow experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira ...
Platform Engineer (Software Development Analyst 3)
Springfield, VA · On-site
$113K - $180K/yr
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission ... ServiceNow experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira ...
Platform Engineer (Software Development Analyst 3)
Springfield, VA · On-site
$113 - $180/hr
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission ... ServiceNow experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira ...
Platform Engineer (Software Development Analyst 3)
Springfield, VA · On-site
$113 - $180/hr
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission ... ServiceNow experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira ...
Platform Engineer (Software Development Analyst 3) with Security Clearance
Springfield, VA · On-site
$113K - $180K/yr
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission ... ServiceNow experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira ...
Platform Engineer (Software Development Analyst 3) with Security Clearance
Springfield, VA · On-site
$113K - $180K/yr
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission ... ServiceNow experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira ...
DB2 Database Developer/Administrator Location: Jacksonville, FL Responsibilities include full life ... Working knowledge of ITSM Processes and tools including BMC Remedy * Strong communication skills
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DB2 Database Developer/Administrator Location: Jacksonville, FL Responsibilities include full life ... Working knowledge of ITSM Processes and tools including BMC Remedy * Strong communication skills
Network Operations Center Engineer (Day) Reston, VA, USA Full-time Clearance: Top Secret/SCI ... Experience with BMC Remedy * Experience with virtualization VMware or VDI * Experience with ...
Network Operations Center Engineer (Day) Reston, VA, USA Full-time Clearance: Top Secret/SCI ... Experience with BMC Remedy * Experience with virtualization VMware or VDI * Experience with ...
Network Performance and Reliability Analyst, Secret Security Clearance Required
Belleville, IL · On-site
... g discipline. - Knowledge and experience with BMC Remedy and BMC ITSM is a plus. - Experience actively managing and configuring DISN Network Services including IP (SBU and SIPRNET), DWDM, SONET ...
Network Performance and Reliability Analyst, Secret Security Clearance Required
Belleville, IL · On-site
... g discipline. - Knowledge and experience with BMC Remedy and BMC ITSM is a plus. - Experience actively managing and configuring DISN Network Services including IP (SBU and SIPRNET), DWDM, SONET ...
Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management At least 3 years of experience with ServiceNow or BMC Remedy or other ...
Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management At least 3 years of experience with ServiceNow or BMC Remedy or other ...
This is a Systems Engineering & Technical Assistance (SETA) role that supports DTRA government ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
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This is a Systems Engineering & Technical Assistance (SETA) role that supports DTRA government ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
... * DEVOPS AND TOOLCHAIN AUTOMATION EXPERIENCE REQUIRED * BMC REMEDY PLATFORM KNOWLEDGE REQUIRED * DUAL ROLE - ANALYST WITH HANDS ON DEVELOPMENT CAPABILITIES Work with core user groups to identify and ...
... * DEVOPS AND TOOLCHAIN AUTOMATION EXPERIENCE REQUIRED * BMC REMEDY PLATFORM KNOWLEDGE REQUIRED * DUAL ROLE - ANALYST WITH HANDS ON DEVELOPMENT CAPABILITIES Work with core user groups to identify and ...
This is a Systems Engineering & Technical Assistance (SETA) role that supports DTRA government ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
This is a Systems Engineering & Technical Assistance (SETA) role that supports DTRA government ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
Customer Tech Support Specialist (NEN)
Dahlgren, VA · On-site
$57K - $61K/yr
Six (6) years of professional experience in relation to NEN programming including Network ... Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech * ...
Customer Tech Support Specialist (NEN)
Dahlgren, VA · On-site
$57K - $61K/yr
Six (6) years of professional experience in relation to NEN programming including Network ... Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech * ...
Customer Tech Support Specialist (NEN)
$57K - $61K/yr
Six (6) years of professional experience in relation to NEN programming including ... Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech * ...
Quick apply
Customer Tech Support Specialist (NEN)
$57K - $61K/yr
Six (6) years of professional experience in relation to NEN programming including ... Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech * ...
Customer Tech Support Specialist (NEN) with Security Clearance
Dahlgren, VA · On-site
$57K - $61K/yr
Six (6) years of professional experience in relation to NEN programming including Network ... Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech * ...
Customer Tech Support Specialist (NEN) with Security Clearance
Dahlgren, VA · On-site
$57K - $61K/yr
Six (6) years of professional experience in relation to NEN programming including Network ... Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech * ...
Senior Database Administrator
$49 - $67.50/hr
* Our Client is hiring a Senior Database Administrator in support of a Government contract to perform ... BMC Remedy Incident Management (or similar ticket tracking system) Use of Atlassian JIRA (or ...
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Senior Database Administrator
$49 - $67.50/hr
* Our Client is hiring a Senior Database Administrator in support of a Government contract to perform ... BMC Remedy Incident Management (or similar ticket tracking system) Use of Atlassian JIRA (or ...
VDI Configuration Manager
Joint Base Pearl Habor Hickam, HI · On-site
$100K - $125K/yr
Works with VDI engineers and project managers to coordinate the execution of project tasks ... Contractor shall check BMC Remedy ticket queue throughout the day to respond to different levels in ...
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VDI Configuration Manager
Joint Base Pearl Habor Hickam, HI · On-site
$100K - $125K/yr
Works with VDI engineers and project managers to coordinate the execution of project tasks ... Contractor shall check BMC Remedy ticket queue throughout the day to respond to different levels in ...
BMC REMEDY KNOWLEDGE A BIG PLUS Advanced hands-on technical support is provided with a strong focus on automation of support processes. Hands on experience in Devops is required. Respond to errors ...
BMC REMEDY KNOWLEDGE A BIG PLUS Advanced hands-on technical support is provided with a strong focus on automation of support processes. Hands on experience in Devops is required. Respond to errors ...
Lead- Technology
Plano, TX · On-site
$120K - $140K/yr
... BMC Remedy • Jira • Postman • SOAP UI • HP ALM / Azure DevOps • Selenium or equivalent automation frameworks • SQL and database validation Analytical Skills • Strong troubleshooting and ...
New
Lead- Technology
Plano, TX · On-site
$120K - $140K/yr
... BMC Remedy • Jira • Postman • SOAP UI • HP ALM / Azure DevOps • Selenium or equivalent automation frameworks • SQL and database validation Analytical Skills • Strong troubleshooting and ...
New
Lead- Assurance
Plano, TX · On-site
$120K - $140K/yr
... BMC Remedy • Jira • Postman • SOAP UI • HP ALM / Azure DevOps • Selenium or equivalent automation frameworks • SQL and database validation Analytical Skills • Strong troubleshooting and ...
Lead- Assurance
Plano, TX · On-site
$120K - $140K/yr
... BMC Remedy • Jira • Postman • SOAP UI • HP ALM / Azure DevOps • Selenium or equivalent automation frameworks • SQL and database validation Analytical Skills • Strong troubleshooting and ...
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Posted 12 days ago
Job description
Job Title: Application Support Engineer
Location: Sunnyvale, CA (need only local candidates in Bay Area, CA)
Full time
and Skills
- 7+ years of hands-on experience in application/production support.
- Strong expertise in AWS cloud services and cloud-based application support.
- Strong Java development experience
- Excellent troubleshooting and analytical skills.
- Java development experience.
- Experience handling critical production incidents and major incident management.
- Strong knowledge of ITIL processes and best practices.
- Expertise in AWS - EC2, S3, IAM, CloudWatch, RDS (MySQL, PostgreSQL, Oracle), Lambda, VPC, Auto Scaling, Elastic Load Balancer (ALB/NLB), Route 53, CloudFormation, ECS/EKS (preferred)
- Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring, Release & Deployment Support
- Strong Knowledge in SQL / NoSQL Databases, Query optimisation & performance analysis.
- Experience in Linux/Unix and Windows systems
- Expertise in Shell Scripting/Python/Terraform
- Expertise in Git, Jenkins, Docker, Kubernetes, CI/CD pipelines
- Strong knowledge in Monitoring and Logging - Splunk, Grafana, Prometheus
- Knowledge in ITSM tools - ServiceNow, BMC Remedy, Jira
- Excellent communication and stakeholder management skills.
- Ability to work independently in a fast-paced, 24x7 production support environment