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Urgently Customer Service Jobs (NOW HIRING)

EZCorp, Inc.

Retail Customer Service

Smyrna, TN · On-site

$15 - $16/hr

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today! Working for EZCORP is not just a job; it is a career ! We offer a structured career ...

EZCORP

Retail Customer Service

Smyrna, TN

$15 - $16/hr

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today! Working for EZCORP is not just a job; it is a career ! We offer a structured career ...

Stivers

Customer Service Representative

Akron, OH

$18/hr

Fast-Paced Call Center Opportunity in Akron - Urgently hiring in Akron! Job Title: Customer Service Representative Pay: $18.00 per hour Hours: Monday through Friday, 8 AM to 5:30 PM with a 30-minute ...

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How much do urgently customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for urgently customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Urgently Customer Service vs Customer Support Specialist?

AspectUrgently Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma; certifications in customer support or related fields are common
Work EnvironmentCall centers, retail, online support platformsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, telecommunications
Common Search & ComparisonCustomer service roles requiring urgent responseTechnical or product-specific support roles

Urgently Customer Service focuses on providing immediate assistance to customers, often in high-pressure situations, while Customer Support Specialists handle more technical or detailed inquiries. Both roles require strong communication skills, but Urgently Customer Service emphasizes quick resolution and responsiveness.

What are the key skills and qualifications needed to thrive as an Urgently Customer Service Representative, and why are they important?

To thrive as an Urgently Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and digital communication tools is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These qualities are essential for efficiently resolving customer issues and ensuring a positive service experience, which directly impacts customer satisfaction and company reputation.

What does an Urgently Customer Service representative do?

An Urgently Customer Service representative assists customers who use the Urgently platform for roadside assistance and related services. Their main responsibilities include answering customer inquiries, coordinating with service providers, resolving issues, and ensuring customers receive timely help during emergencies. They use communication skills to provide support via phone, chat, or email, and help ensure a positive experience for people needing urgent vehicle assistance.

What jobs pay $2000 a day?

High-paying jobs that can pay $2000 a day often include specialized roles such as senior corporate consultants, certain medical specialists, high-level legal professionals, and experienced traders or investors. These positions typically require advanced skills, extensive experience, and often involve high-pressure environments or significant responsibilities.

What is the company urgently?

Urgently Customer Service is a role focused on providing prompt assistance to customers, often requiring strong communication skills and familiarity with customer support tools. The position may involve working in fast-paced environments and handling inquiries efficiently.

What are some common challenges faced by Urgently Customer Service representatives, and how are these typically addressed?

Urgently Customer Service representatives often encounter high-stress situations, such as assisting customers who are stranded or in need of immediate roadside assistance. Managing multiple urgent requests simultaneously and maintaining composure while delivering timely, accurate information are key challenges. To address these, teams typically rely on robust training, clear communication protocols, and collaboration with dispatch and service providers. Regular team debriefs and support from supervisors also help representatives handle the fast-paced environment effectively.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, certifications, and experience, and can offer salaries exceeding $70,000 annually depending on the industry and location.

How much does Amazon customer service chat pay?

Amazon customer service chat representatives typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. The role often requires good communication skills and familiarity with customer service tools. Compensation may also include benefits such as health insurance and paid time off.
What job categories do people searching Urgently Customer Service jobs look for? The top searched job categories for Urgently Customer Service jobs are:
Urgently Customer Service jobs near you
Infographic showing various Urgently Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Retail Customer Service

Retail Customer Service

EZCorp, Inc.

Smyrna, TN • On-site

$15 - $16/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

EZCORP rating

7.1

Company rating: 7.1 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 209 S. Lowry Street Smyrna, Tennessee 37167
Brand: Easy Pawn
Pay range is based on experience from $15.00/hr to $16.00/hr
We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.
Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!
  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
  • Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours - Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.
*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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