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Ups Store Jobs in Raleigh, NC (NOW HIRING)

Full time center associate

Raleigh, NC · On-site

$14.50 - $16/hr

Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

Full time center associate

Raleigh, NC · On-site

$14.50 - $16/hr

Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

Full time center associate

Raleigh, NC

$14.50 - $16/hr

Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

Full time center associate

Raleigh, NC · On-site

$14.50 - $16/hr

Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

Full time center associate

Raleigh, NC · On-site

$14.50 - $16/hr

Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that ...

You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that ...

You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that ...

You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that ...

You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that ...

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Showing results 1-20

Ups Store information

See Raleigh, NC salary details

$25.3K

$52.6K

$86.5K

How much do ups store jobs pay per year?

As of Jun 12, 2026, the average yearly pay for ups store in Raleigh, NC is $52,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $62,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and familiarity with shipping and retail operations, usually supported by a high school diploma or equivalent. Competency with point-of-sale (POS) systems, shipping software, and common office equipment like copiers and fax machines is important. Outstanding communication, attention to detail, and problem-solving skills help you stand out in this role. These abilities are crucial for delivering efficient service, accurately handling shipments, and building positive customer relationships in a fast-paced environment.

What is an UPS Store?

An UPS Store is a retail location that offers shipping, printing, mailbox, and small business services to individuals and businesses. Operated as part of a franchise network under The UPS Store brand, these locations provide convenient access to UPS shipping, as well as services like packing, copying, document finishing, notary, and shredding. UPS Stores are independently owned and operated, and are found in communities across the United States and internationally. They are popular with small business owners and consumers looking for a one-stop location for shipping and office service needs.

What is the difference between Ups Store vs Shipping Clerk?

AspectUps StoreShipping Clerk
Required CredentialsHigh school diploma, training in shipping and logisticsHigh school diploma, familiarity with shipping procedures
Work EnvironmentRetail setting, customer service focusWarehouse or retail shipping area
Employer & Industry UsageLogistics, retail, shipping servicesWarehousing, distribution centers, retail
Common Search & ComparisonYesYes

The Ups Store primarily offers retail shipping, printing, and mailbox services, focusing on customer interaction. Shipping Clerks typically handle the physical process of preparing and dispatching shipments in warehouses or retail settings. While both roles involve shipping, the Ups Store emphasizes customer service and retail operations, whereas Shipping Clerks focus on logistics and inventory handling.

What are the typical responsibilities of a team member at a UPS Store, and how do they collaborate with coworkers?

Team members at a UPS Store are responsible for assisting customers with shipping, packaging, printing, and mailbox services. They often multitask between operating the register, preparing shipments, and addressing customer inquiries. Collaboration is essential, as employees coordinate with each other to manage busy periods, ensure smooth workflow, and maintain store organization. Working together helps deliver efficient service and creates a supportive environment, especially during high-traffic times such as holidays.
What cities near Raleigh, NC are hiring for Ups Store jobs? Cities near Raleigh, NC with the most Ups Store job openings:
Infographic showing various Ups Store job openings in Raleigh, NC as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,589 per year, or $25.3 per hour.
Full or Part-Time Shipping & Customer Service Associate

Full or Part-Time Shipping & Customer Service Associate

THE UPS STORE

Raleigh, NC

$13 - $15/hr

Full-time, Part-time

Posted 12 hours ago


The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 619 frontline employees who took The Breakroom Quiz

452nd of 713 rated retailers


Job description

We are seeking a dedicated Full or Part-Time Shipping & Customer Service Associate to join our team at The UPS Store in Raleigh, NC. This position offers an outstanding opportunity to deliver exceptional service to customers while supporting daily shipping and operational activities in a fast-paced retail environment. Compensation ranges from $13.00 to $15.00 per hour, paid bi-weekly.

Responsibilities
  • Deliver exceptional customer service by assisting with shipping, packaging, and mail services.
  • Accurately and efficiently process shipments, ensuring compliance with USPS, UPS, FedEx, and other carrier regulations.
  • Promptly and professionally address customer inquiries and resolve any issues.
  • Maintain an organized, clean, and safe workspace, including stocking supplies and managing inventory.
  • Provide support for additional retail services such as printing, copying, and mailbox rentals as needed.
  • Collaborate effectively with team members to ensure smooth daily operations and outstanding customer experiences.
  • Continuously practice attentive listening with customers, team members, and leadership.
  • Take full ownership of customers' shipping needs by offering suitable solutions.
  • Actively learn about all products, services, alternative solutions, and industry trends to enhance expertise.
  • Operate all equipment, software, and devices proficiently and be willing to assist in training others.
  • Perform other duties as assigned to support the team and business objectives.
Requirements
  • High school diploma or GED is required.
  • Previous experience in customer service or retail is preferred.
  • Strong computer skills, including proficiency with Microsoft Office and Adobe Suites, with basic familiarity with shipping software considered a plus.
  • Excellent verbal and written communication skills, including strong spelling and mathematical abilities.
  • Outstanding phone etiquette and a friendly, approachable demeanor.
  • Ability to multitask, prioritize responsibilities, and perform efficiently in a fast-paced environment.
  • Reliable, punctual, detail-oriented, and positive individual with the ability to lift 40+ pounds.
Benefits
  • Competitive hourly wage ranging from $13.00 to $15.00, paid bi-weekly.
  • Flexible scheduling options for full-time or part-time availability.
  • Opportunities for professional growth and development within The UPS Store network.
  • A supportive and collaborative work environment focused on teamwork and delivering exceptional customer satisfaction.
About the Company

The UPS Store is a renowned provider of retail shipping, postal, and business services nationwide. As a franchise separate from UPS, we are committed to delivering exceptional value by combining personalized service with innovative solutions. Join our team in Raleigh, NC, and become part of a company that upholds integrity, professionalism, and community engagement.

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What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US