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Ups Store Jobsexternal in Ohio (NOW HIRING)

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

ehfamily

UPS Support - Seasonal

Coshocton, OH · On-site

$15 - $19.50/hr

UPS Store Support - UPS Clerk responsible for packaging and sending packages, helping customers choose the best shipping method to fit their needs. Also will be responsible for photo and film ...

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All JobsUps Store JobsUps Store Jobs in Ohio

Ups Store information

See Ohio salary details

$24.7K

$51.4K

$84.6K

How much do ups store jobs pay per year?

As of Sep 7, 2026, the average yearly pay for ups store in Ohio is $51,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $61,300.00 per year, depending on experience, location, and employer.

What is a UPS Store?

An UPS Store is a retail location that offers shipping, printing, mailbox, and small business services to individuals and businesses. Operated as part of a franchise network under The UPS Store brand, these locations provide convenient access to UPS shipping, as well as services like packing, copying, document finishing, notary, and shredding. UPS Stores are independently owned and operated, and are found in communities across the United States and internationally. They are popular with small business owners and consumers looking for a one-stop location for shipping and office service needs.

What are the typical responsibilities of a UPS Store team member, and how do they collaborate with coworkers?

Team members at a UPS Store are responsible for assisting customers with shipping, packaging, printing, and mailbox services. They often multitask between operating the register, preparing shipments, and addressing customer inquiries. Collaboration is essential, as employees coordinate with each other to manage busy periods, ensure smooth workflow, and maintain store organization. Working together helps deliver efficient service and creates a supportive environment, especially during high-traffic times such as holidays.

What are the key skills and qualifications needed to thrive as a UPS Store associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and familiarity with shipping and retail operations, usually supported by a high school diploma or equivalent. Competency with point-of-sale (POS) systems, shipping software, and common office equipment like copiers and fax machines is important. Outstanding communication, attention to detail, and problem-solving skills help you stand out in this role. These abilities are crucial for delivering efficient service, accurately handling shipments, and building positive customer relationships in a fast-paced environment.

What is the difference between Ups Store vs Shipping Clerk?

AspectUps StoreShipping Clerk
Required CredentialsHigh school diploma, training in shipping and logisticsHigh school diploma, familiarity with shipping procedures
Work EnvironmentRetail setting, customer service focusWarehouse or retail shipping area
Employer & Industry UsageLogistics, retail, shipping servicesWarehousing, distribution centers, retail
Common Search & ComparisonYesYes

The Ups Store primarily offers retail shipping, printing, and mailbox services, focusing on customer interaction. Shipping Clerks typically handle the physical process of preparing and dispatching shipments in warehouses or retail settings. While both roles involve shipping, the Ups Store emphasizes customer service and retail operations, whereas Shipping Clerks focus on logistics and inventory handling.

What are the most commonly searched types of Ups Store jobs in Ohio?

The most popular types of Ups Store jobs in Ohio are:

What cities in Ohio are hiring for Ups Store jobs?

Cities in Ohio with the most Ups Store job openings:

Ups Store jobs near you
Infographic showing various Ups Store job openings in Ohio as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,432 per year, or $24.7 per hour.

The UPS Store - Store Manager

The UPS Stores of Medina

Medina, OH • On-site

Full-time

PTO

Re-posted 28 days ago

Job description

The UPS Store – Store Manager

Location: Medina, Ohio
Employment Type: Full-Time, Exempt
Reports To: Owner

Position Summary

Lead the day-to-day operations of a high-volume The UPS Store location while delivering exceptional customer service, developing a high-performing team, driving sales growth, controlling labor and operating expenses, and ensuring operational excellence. The Store Manager is accountable for financial performance, associate development, quality standards, and franchise compliance.

Key Responsibilities
  • Manage all daily store operations, opening/closing procedures, cash handling, and operational compliance.
  • Recruit, hire, train, coach, schedule, and develop associates.
  • Create labor schedules that balance customer service with payroll efficiency.
  • Monitor KPIs including sales, gross margin, labor %, printing revenue, mailbox growth, and customer satisfaction.
  • Drive growth in print, mailbox, packaging, freight, and business services.
  • Maintain excellent inventory control and vendor relationships.
  • Resolve customer concerns professionally while maintaining world-class service.
  • Ensure store appearance, safety, cleanliness, and brand standards.
Qualifications
  • 3+ years of experience in retail, shipping, printing, or service management.
  • Prior leadership with responsibility for hiring, scheduling, coaching, and performance management.
  • Strong financial acumen with experience managing operating expenses.
  • Excellent communication, customer service, and conflict-resolution skills.
  • Ability to multitask in a fast-paced environment.
  • Experience with The UPS Store operations is strongly preferred.
Success Measures
  • Sales growth across all service lines
  • Labor cost control while maintaining service levels
  • Customer satisfaction and online reviews
  • Employee retention and development
  • Operational accuracy and franchise compliance
Benefits

Competitive salary • Performance bonus opportunity • Paid time off • Training and professional development • Employee discounts • Advancement opportunities

Why Join Us?

We operate customer-focused UPS Store locations with a strong emphasis on teamwork, operational excellence, and continuous improvement. We are looking for a hands-on leader who enjoys developing people, improving processes, and growing a successful business.

Apply