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Ups Store Associate Jobs in Lancaster, PA (NOW HIRING)

UPS Store #3230

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Customer Service Associate

Ephrata, PA · On-site

$12 - $14/hr

This is for the UPS Store in Ephrata, PA. Family-oriented, Small business LOOKING for Full-Time/Part-Time Retail Sales Associate The ideal candidate has previous retail experience and computer skills.

New

UPS Store #3230

Be Seen First

Customer Service Associate

Ephrata, PA · On-site

$12 - $14/hr

This is for the UPS Store in Ephrata, PA. Family-oriented, Small business LOOKING for Full-Time/Part-Time Retail Sales Associate The ideal candidate has previous retail experience and computer skills.

New

The UPS Store

Part-Time Center Associate Store

York, PA · On-site

$15 - $17.25/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate Store 1161

York, PA · On-site

$15 - $17.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate Store 1161

York, PA · On-site

$15 - $17.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Part-Time Center Associate Store 1161

York, PA · On-site

$15 - $17.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate Store 1161

York, PA · On-site

$15 - $17.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Lancaster, PA · On-site

$15.25 - $20.50/hr

Looking for a Part-Time Center Associate that will deliver world-class customer service to all ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Full-Time Center Associate

Reading, PA · On-site

$15 - $20.25/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #1005

Part-Time Center Associate

Lancaster, PA · On-site

$15.25 - $20.50/hr

Part-Time Center Associate Looking for a Part-Time Center Associate that will deliver world-class ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

York, PA · On-site

$15.50 - $20.75/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

York, PA · On-site

$15.50 - $20.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #1005

Part-Time Center Associate

Lancaster, PA · On-site

$15.25 - $20.50/hr

Looking for a Part-Time Center Associate that will deliver world-class customer service to all ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

York, PA · On-site

$15.50 - $20.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ups store associate in Lancaster, PA is $15.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.35 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What are popular job titles related to Ups Store Associate jobs in Lancaster, PA?

For Ups Store Associate jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Ups Store Associate jobs in Lancaster, PA look for?

The top searched job categories for Ups Store Associate jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Ups Store Associate jobs?

Cities near Lancaster, PA with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,885 per year, or $15.3 per hour.

Customer Service Associate

UPS Store #3230

Ephrata, PA • On-site

$12 - $14/hr

Full-time

Posted yesterday

New

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Job description

This is for the UPS Store in Ephrata, PA.
Family-oriented, Small business LOOKING for Full-Time/Part-Time Retail Sales Associate

The ideal candidate has previous retail experience and computer skills.

Job Description:

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices expertly and is willing to teach others

• Maintains a clean, organized, and safe working environment

• Performs other duties as assigned

Staff MUST be available to work some Saturdays
Hours of Operation: Monday – Friday 8:00 am to 6:30 pm; Saturdays 8:30 am- 2:00 pm.
APPROX. 25-35 HOURS PER WEEK TO START

Salary

$12 an hour; depends on experience
Review after 30 days with possible pay increase

Qualifications

Driver's License (Preferred)
High school or equivalent (Preferred)
Must be able to type accurately
Retail/customer service experience
Computer skills, including Microsoft Office
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Direct Deposit Required - Pay is on a bi-weekly basis (Fridays)
Job Types: Full-time, Part-time

Company Description

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service.

The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

Benefits

Company Discounts
Casual and creative work environment
Flexible Work Hours
Uniform shirts are provided. The staff member would be responsible for required work pants and closed-toe shoes/sneakers.