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Ups Store Associate Jobs in Boston, MA (NOW HIRING)

The UPS Store

Store Associate Part Time

Saugus, MA · On-site

$17/hr

Full The Part-Time Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Store Associate Part Time

Saugus, MA · On-site

$17/hr

Full The Part-Time Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for ups store associate in Boston, MA is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.27 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What are popular job titles related to Ups Store Associate jobs in Boston, MA?

For Ups Store Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Ups Store Associate jobs in Boston, MA look for?

The top searched job categories for Ups Store Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Ups Store Associate jobs?

Cities near Boston, MA with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,643 per year, or $17.1 per hour.

The UPS Store / Center Associate

Franklin, MA

The UPS Store Franklin #0738
See more jobs at The UPS Store Franklin #0738external

$17/hr

Part-time

Posted 16 days ago

Job description

Job Title: Part-Time Sales Associate / Customer Service Associate
Location: The UPS Store – 430 Franklin Village Dr., Franklin, MA 02038
Position Type: Part-Time
Starting Pay: $17.00 per hour
About Us
The UPS Store in Franklin, MA is locally owned and operated. We provide essential shipping, packing, printing, and business services to our community. We pride ourselves on delivering excellent customer service in a fast-paced, friendly environment.
Position Summary
We are looking for a motivated, detail-oriented Part-Time Sales Associate to join our team. In this role, you will be the face of our store. You will help customers find the right solutions for their shipping, printing, and packaging needs. The ideal candidate enjoys interacting with people, learns quickly, and thrives in a dynamic retail setting.
Key Responsibilities
  • Delivers outstanding customer service to every walk-in customer.
  • Packs and ships fragile or high-value items securely.
  • Operates the point-of-sale (POS) system and handles cash/card transactions accurately.
  • Explains product and service options to customers to drive sales.
  • Assists customers with printing, copying, scanning, and faxing services.
  • Manages mailboxes, logs incoming packages, and sorts mail.
  • Maintains a clean, organized, and fully stocked retail showroom.
  • Lifts and moves heavy packages daily.
Qualifications & Skills
  • High school diploma or equivalent preferred.
  • Previous retail, sales, or customer service experience is a plus (but not required).
  • Strong verbal communication and active listening skills.
  • Basic computer proficiency and ability to learn new software quickly.
  • High attention to detail and strong organizational skills.
  • Ability to stand for long periods and lift up to 50 lbs regularly.
  • Willingness to become a Notary Public (we will provide training).
Schedule
  • Part-time hours.
  • Availability needed for all shifts (open, mid, and closing shifts).
Benefits & Perks
  • Competitive starting pay at $17.00/hour.
  • Paid training program.
  • Growth opportunities within the business.
How to Apply
Please submit your resume to kirpaa.investments@gmail.com, apply through this job platform, or drop off your resume in person at our store located at 430 Franklin Village Dr., Franklin, MA 02038.

Apply