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Ups Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do ups field service engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for ups field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a UPS Field Service Engineer?

A UPS Field Service Engineer is responsible for the installation, maintenance, and repair of Uninterruptible Power Supply (UPS) systems. They diagnose technical issues, perform preventive maintenance, and ensure systems operate efficiently to prevent downtime. The role involves troubleshooting electrical and battery-related problems, often requiring travel to customer sites. Strong technical skills, knowledge of power systems, and the ability to work independently are essential for success in this position.

What are the typical daily responsibilities of a UPS Field Service Engineer?

As a UPS Field Service Engineer, your typical day involves traveling to client sites to install, maintain, and repair uninterruptible power supply (UPS) systems and related equipment. You will troubleshoot technical issues, perform preventive maintenance, complete service reports, and ensure all systems comply with safety standards. Collaboration with site contacts and coordination with your team or technical support are also common. This role requires adaptability and a strong customer focus, as you'll often respond to urgent service calls in diverse environments such as data centers, hospitals, or industrial facilities.

What are the key skills and qualifications needed to thrive in the UPS Field Service Engineer position, and why are they important?

To thrive as a UPS Field Service Engineer, you need a strong understanding of electrical and mechanical systems, a relevant engineering qualification, and hands-on troubleshooting experience. Familiarity with uninterruptible power supply (UPS) systems, diagnostic tools, and industry-standard certifications such as CompTIA or OEM-specific credentials is often required. Outstanding customer service, effective communication, and the ability to work independently are key soft skills that set top performers apart. These abilities are vital for ensuring timely, reliable service to clients and maintaining the performance and safety standards of critical power solutions.

How much do Ups Field Service Engineers make?

Ups Field Service Engineers typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. They often work with power backup systems and may receive overtime pay or bonuses based on performance and service calls.
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Ups Field Service Engineer jobs near you
Infographic showing various Ups Field Service Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Field Service Engineer (Critical Power)

Everforth, Cybercoders

Seattle, WA

Full-time

Posted yesterday

New

Job description

Field Service Engineer (Critical Power)

We are seeking a highly skilled Senior UPS Field Service Engineer to support commissioning, maintenance, troubleshooting, and emergency response activities for mission-critical power systems. This is a home-based role with regional travel to customer sites supporting data centers, healthcare facilities, industrial operations, telecommunications infrastructure, and other critical environments.

The ideal candidate is a self-motivated technical professional with extensive experience servicing UPS systems and related critical power equipment. This position offers the opportunity to work independently while serving as a trusted advisor to customers who rely on uninterrupted power for their operations.

Key Responsibilities

  • Commission, start up, test, troubleshoot, repair, and maintain UPS systems and related critical power equipment.
  • Perform preventative maintenance services to maximize system reliability and performance.
  • Respond to emergency service calls and provide technical support during critical power events.
  • Conduct operational testing and system verification for new installations and upgrades.
  • Perform commissioning-focused design reviews and prepare testing procedures and commissioning reports.
  • Coordinate and oversee on-site testing activities.
  • Troubleshoot complex power system issues and identify root causes down to the component level.
  • Collaborate with engineering and technical support teams to resolve operational and maintenance challenges.
  • Develop and execute Methods of Procedure (MOPs) and provide recommendations for equipment improvements.
  • Complete detailed field service reports accurately and in a timely manner.
  • Attend technical training programs to maintain expertise in current and evolving technologies.
  • Serve as a trusted technical resource for customers by providing proactive recommendations that improve system reliability and uptime.

Required Qualifications

  • 5+ years of experience in the critical power, electrical service, or power electronics industry.
  • Strong troubleshooting skills with the ability to diagnose and repair equipment at the component level.
  • Experience with:
    • Uninterruptible Power Supply (UPS) systems
    • Battery systems
    • Power Distribution Units (PDUs)
    • Static Transfer Switches (STS)
    • Related mission-critical power infrastructure
  • Excellent customer service, communication, and relationship-building skills.
  • Ability to work independently with minimal supervision.
  • Strong understanding of electrical schematics, control systems, and manufacturer specifications.
  • Experience using electrical test equipment and hand tools.
  • Proficiency with computer systems and field service reporting tools.
  • Ability to provide technical recommendations and solutions to customers.
  • Availability to work nights, weekends, and emergency call-outs as required.

Preferred Qualifications

  • Previous experience with third-party service organizations supporting critical power systems.
  • Factory training or field experience on major UPS product lines.
  • Technical degree or formal technical training.
  • Military technical, electrical, electronics, or power generation experience.
  • Experience supporting data centers or other high-availability environments.

Education & Experience

One of the following qualifications is required:

  • Associate degree or graduate of an accredited technical program in Electrical Technology, Electronics Technology, Engineering Technology, or a related discipline.

OR

  • 3+ years of relevant field service experience in power electronics, electrical systems, or critical power applications.
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/14/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Salary

$100000 - $140000 USD per year