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University Operator Jobs in Miami, FL (NOW HIRING)

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University Operator information

See Miami, FL salary details

$11

$19

$28

How much do university operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for university operator in Miami, FL is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.83 per hour, depending on experience, location, and employer.

What is a university operator?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What are the key skills and qualifications needed to thrive as a university operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What are the typical challenges faced by a university operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

What are popular job titles related to University Operator jobs in Miami, FL?

For University Operator jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching University Operator jobs in Miami, FL look for?

The top searched job categories for University Operator jobs in Miami, FL are:

What cities near Miami, FL are hiring for University Operator jobs?

Cities near Miami, FL with the most University Operator job openings:

University Operator jobs near you
Infographic showing various University Operator job openings in Miami, FL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 10% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,464 per year, or $19.5 per hour.

West Coast University, Inc.

West Coast University, Inc.

Doral, FL • On-site

$19.25 - $24.75/hr

Full-time

Re-posted 25 days ago

West Coast University rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

519th of 631 rated colleges and universities

Job description

Come care with us at West Coast University! As a Student Account Specialist for a certified Great Place to Work, you willguide students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare.

You will make an impact by:

  • Serves as the primary campus contact regarding student ledger accounts, tuition and fee billing and collections. Responds to inquiries from students, families, external vendors, and other University departments regarding student accounts, program costs, business office policy and procedures, and services offered to students.
  • Performs student billing and collection activities. Issues receipts. Maintains documentation of billing and collection activities in student electronic files in Campus Vue and Image Now.
  • Tracks and monitors student accounts in Campus Vue software and performs appropriate outreach to students regarding balances due and University collection policies.
  • Verifies and transmits campus credit card reimbursement requests.
  • Empties University-operated copier or vending machines and prepares bank deposits for funds received.
  • Accepts and posts payments for student accounts and miscellaneous charges, and prepares deposit of checks, money orders, etc. for daily electronic banking deposits and maintains appropriate documentation of same.
  • Processes and reconciles credit card payments and submits documentation of same to university accounting office.
  • Collaborates with colleagues in other departments and external agencies to resolve student issues or concerns regarding student accounts.
  • Audits student accounts for accuracy, reviews accounts of upcoming graduates, and utilizes transcript, registration, and other "holds" on student records.

Your Experience Includes:

  • 3+ years of experience in a customer service or collections role.
  • At least one year of experience in a student services role at a college or university.
  • Requires basic knowledge of standards and processes for account collections and customer service.

Education:

  • High school diploma required. Experienced candidates will be considered without a degree provided they have more than 3 years of collections and customer service experience.
  • Bachelor's degree from an accredited College or University is preferred.

No

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.


West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

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