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University Operator Jobs in Alaska (NOW HIRING)

... Pool Operators Certification. Must have and always maintain a current Alaska Drivers License with a clean record. Position Details: This position is located on the University of Alaska campus in ...

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University Operator information

What is a university operator?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What are the key skills and qualifications needed to thrive as a university operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What are the typical challenges faced by a university operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

What cities in Alaska are hiring for University Operator jobs?

Cities in Alaska with the most University Operator job openings:

Infographic showing various University Operator job openings in Alaska as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Human Resources Coordinator - UAF Community Technical College

University of Alaska

Fairbanks, AK • On-site

$21.50 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Ready to launch your HR career and make a real impact? The UAF Community and Technical College (CTC) has an IMMEDIATE opening for a motivated, customer-focused organizer to join our team as our Human Resources Coordinator.
Why Join Us?
• We Invest in You: This is an entry-level position-no extensive HR experience required! If you bring some experience, with a passion and willingness to learn, we'll train you on a wide range of UA HR operations.
• Professional Growth: Gain hands-on experience, sharpen your skill set, and build a strong foundation for your professional future.
If you thrive on helping others, love a dynamic environment, and are ready to grow, we want to hear from you. Apply today and take the first step toward your new career!
As the main bridge between our UAF Community and Technical College (CTC) and UA Human Resources, the CTC HR Coordinator keeps our college running smoothly. In this role, you'll partner directly with the CTC Dean, HR Manager, faculty, and staff to handle essential HR operations that keep our team supported and enhance an exceptional workplace experience for our faculty and staff.
Why You'll Love This Role
• High Impact: Serve as the go-to resource for every employee group across CTC, offering clear guidance and seamless service.
• Dynamic Communication: Put your verbal, written, and interpersonal skills into action daily through meaningful, collaborative interactions.
If you thrive on building relationships, solving problems, and being the heartbeat of a supportive academic team, this is the place for you.
What You'll Do
• Manage End-to-End HR Processes: Draft engaging job postings, process employee contracts, coordinate timesheet submissions, and track required training completions.
• Master the Flow: Navigate a diverse, fast-paced task list each day with sharp focus, exceptional accuracy, and smart time management.
What Would Make You a Great Fit
• Self-Driven & Reliable: You take ownership of your work, operating seamlessly with minimal supervision to meet key deadlines.
• Analytical & Detail-Oriented: You have a sharp eye for precision, ensuring complex paperwork and employee records are handled correctly the first time.
• People-First Culture: Bring your passion for exceptional customer care to a diverse group of full and parttime faculty and staff as they support the students that have made UAF CTC their choice for continuing education.
Minimum Qualifications:
Two years of technical human resources experience OR an equivalent combination of training and experience.
Position Details:
This is a full-time, 12-month, term-funded, non-exempt staff position with work performed on-site at the UAF Community and Technical College in Fairbanks. This position comes complete with both a competitive salary and full employee benefits package . UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA staff salary schedule , Grade 77, based on education and experience.
We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.
To complete your application packet please attach:
  • A comprehensive resume.
  • Cover letter outlining your qualifications.
  • Three professional references. (Include the name, address, email and phone number for each reference as they may be contacted during the selection process. Written reference letters are not required in order to apply).

To view the full list of job responsibilities, please click HERE .
If you have any questions regarding this position, please contact Dianna James, CTC HR, at drjames3@alaska.edu or 907-455-2863.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.
This is a term-funded position reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance with completing this application or at any stage of the interview process, please contact the ADA team at ua-ada@alaska.edu .
The University of Alaska ( www.alaska.edu ) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination ( www.alaska.edu/nondiscrimination ) against individuals on the basis of any legally protected status.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage Campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay Campus, Kenai Peninsula College - Kenai River Campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf . Request a paper copy in person: UAF Office of Rights, Compliance, and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu .
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu .

University of Alaska logo

About University of Alaska

Sourced by ZipRecruiter

The University of Alaska is a prominent player in the education industry, located in Fairbanks, AK, US. Established in 1917, it is a well-known public research university providing a range of academic programs in various spheres like research, arts, technology, and natural sciences. As part of the broader University of Alaska System, the institution thrives in fulfilling its central mission - to inspire learning and to advance and disseminate knowledge through teaching, research, and public service, emphasizing the North and its diverse peoples.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Fairbanks, AK, US

Year founded

1917

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