ZipRecruiter

Log In

1

University Call Center Jobs (NOW HIRING)

Coforge

Call Center Trainer

Augusta, GA · On-site

Call Center Trainer Skills: Call Center, BPO training, Training Delivery, Virtual Training ... University/College graduate or equivalent relevant work experience * At least B2 in CEF Language ...

University of Rochester

$20.93 - $28.26/hr

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever ... Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ...

Brownhealth

Call Center Contact Supervisor

Providence, RI · On-site

$50K - $83K/yr

Brown University Health employees are expected to successfully role model the organization's values ... Minimum 5 years of experience in a Contact/Call Center Environment. Supervisory experience ...

University of Rochester

$19.72 - $26.62/hr

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever ... During the call, makes independent decisions to act outside of the protocol to transfer, refer or ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsUniversity Call Center Jobs

University Call Center information

See salary details

$10

$17

$25

How much do university call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for university call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What cities are hiring for University Call Center jobs?

Cities with the most University Call Center job openings:

What are popular job titles related to University Call Center jobs?

For University Call Center jobs, the most frequently searched job titles are:

Infographic showing various University Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Trainer

Augusta, GA • On-site

Coforge
Marketing • 10K+ employees
Learn more about Coforgeexternal

Other

Posted 9 days ago

Coforge rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title: Call Center Trainer

Skills: Call Center, BPO training, Training Delivery, Virtual Training, Training Needs Analysis, Learning & Development (L&D), Content Development, Adult Learning Theories, E-Learning Development, Performance Evaluation & Assessment, MS Teams/Webex/Zoom, Project Management, Stakeholder Management, Compliance Training, Training Reporting, Instructional Design, Communication Skills, Microsoft Excel, MS PowerPoint, Training Documentation, Coaching & Feedback, Learning Management Systems (LMS)

Experience: 3+ years

Location: Augusta, GA

Fulltime

5 Days Onsite


We at Coforge are hiring an Call Center Trainer with the following skillset:

  • Facilitate training virtual or face to face sessions for new hires and tenured employees
  • Document and publish training performance reports in a timely manner
  • Drive training completion on compliance and developmental courses
  • Conduct training needs analysis on knowledge, skill, and behavior gaps in training classes
  • Evaluate the performance of agents using tools available such as assessments, playbook observations, and provide recommendations under the guidance of the Training Supervisor or Training Manager
  • Calibrate with client stakeholders and the quality team to ensure process updates and alignment
  • Design, develop, and implement training content and e-learning including handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, audio, role plays, etc.
  • Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations.
  • Maintain content in a library of reusable assets such as pictures, video, and templates.
  • Complete and pass Coforge Trainer Certification and any program certification required by the client


Qualifications and Education Requirements

  • University/College graduate or equivalent relevant work experience
  • At least B2 in CEF Language proficiency in both English
  • Insurance background a plus


Preferred Skills & Behaviors

  • Strong understanding of adult learning theories
  • Working knowledge of Excel, high level of proficiency in MS Word and Powerpoint
  • Proficient in virtual platforms MS Teams, Webex, Zoom, etc
  • Self-starter, high level of flexibility, and can do attitude
  • Ability to collaborate and build strong inter-functional relationships
  • Strong training writing and training content development skills, with focused attention to details with the ability to analyse, organise, and effectively communicate complex
  • Solid time management and project management skills


Experience

  • At least two years of experience in a training or learning delivery environment
  • Experience in simultaneously training in-center and virtual teams
  • Experience working through learning platforms and content writing tools an advantage


What Coforge employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply