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Universal Jobs in Connecticut (NOW HIRING)

PATRIOT BANK, N.A.

Universal Banker

Westport, CT · On-site

$18.75 - $23.50/hr

The Universal Banker is a prime position within the branch, performing tasks associated with transacting customer requests, managing staff, and identifying new business opportunities with current and ...

PATRIOT BANK, N.A.

Universal Banker

Darien, CT · On-site

$18.75 - $23.50/hr

The Universal Banker is a prime position within the branch, performing tasks associated with transacting customer requests, managing staff, and identifying new business opportunities with current and ...

PATRIOT BANK, N.A.

Universal Banker

Darien, CT

$18.75 - $23.50/hr

The Universal Banker is a prime position within the branch, performing tasks associated with transacting customer requests, managing staff, and identifying new business opportunities with current and ...

PATRIOT BANK, N.A.

Universal Banker

Westport, CT

$18.75 - $23.50/hr

The Universal Banker is a prime position within the branch, performing tasks associated with transacting customer requests, managing staff, and identifying new business opportunities with current and ...

Northwest Community Bank

UNIVERSAL BANKER 1

Litchfield, CT · On-site

$18 - $22.50/hr

The Universal Banker I is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the ...

Northwest Community Bank

UNIVERSAL BANKER 1

Watertown, CT · On-site

$17.50 - $21.75/hr

The Universal Banker I is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the ...

Liberty Bank

Universal Banker (I, II, or Sr.)

Cromwell, CT · On-site

$18.25 - $22.75/hr

The Universal Banker serves as a proactive member of the Retail Branch team by being an initial contact for new and existing customers. The Universal Banker is responsible for building deep ...

lbank

Universal Banker (I, II, or Sr.)

East Haddam, CT

$18 - $22.50/hr

The Universal Banker serves as a proactive member of the Retail Branch team by being an initial contact for new and existing customers. The Universal Banker is responsible for building deep ...

lbank

Universal Banker (I, II, or Sr.)

Cromwell, CT

$18.25 - $22.75/hr

The Universal Banker serves as a proactive member of the Retail Branch team by being an initial contact for new and existing customers. The Universal Banker is responsible for building deep ...

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process ...

M&T Bank

Universal Banker - Float

Vernon, CT

$20.55 - $34.25/hr

Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed. Primary Responsibilities: Educate customers and explain features and ...

M&T Bank

Universal Banker - Float

Vernon, CT · On-site

$18 - $22.50/hr

Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed. Primary Responsibilities: Educate customers and explain features and ...

M&T Bank

Universal Banker

Branford, CT · On-site

$20.55 - $34.25/hr

Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a ...

Ascend Bank

Part-Time Universal Banker - Float

Branford, CT · On-site

$17.75 - $22.25/hr

As part of the Retail Branch team, the Universal Banker-Float is accountable for client service delivery to those who prefer face-to-face interaction with Ascend Bank to expand and strengthen client ...

New

M&T Bank

Universal Banker

Stamford, CT · On-site

$22.79 - $37.99/hr

Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a ...

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All JobsUniversal JobsUniversal Jobs in Connecticut

Universal information

See Connecticut salary details

$9

$18

$30

How much do universal jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for universal in Connecticut is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.96 and $21.23 per hour, depending on experience, location, and employer.

What is a universal?

The term 'Universal jobs' typically refers to positions or roles that can be found across a wide range of industries and organizations, rather than being specific to one sector. These jobs often include roles such as administrative assistants, customer service representatives, or maintenance workers—positions that are essential to the functioning of many types of businesses. Universal jobs are valued for their transferable skills and adaptability, making them a good entry point for many job seekers. If you're searching for a universal job, it's important to highlight versatile skills like communication, organization, and problem-solving.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales techniques, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance platforms is important for daily operations. Strong interpersonal skills, problem-solving abilities, and attention to detail help build client trust and efficiently address banking needs. These skills and qualities are crucial for delivering exceptional service, meeting sales goals, and ensuring operational accuracy in a competitive financial environment.

What are some common challenges universal employees face when working in cross-functional teams?

Employees at Universal often collaborate with colleagues from diverse departments such as marketing, product development, and operations. One common challenge is aligning different priorities and communication styles to achieve shared goals. Team members need to be proactive in sharing updates and clarifying expectations to prevent misunderstandings. Adapting to various workflows and fostering strong relationships across teams can significantly improve both project outcomes and personal growth within the company.

What is the difference between Universal vs Customer Service Representative?

AspectUniversalCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; often customer service certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Industry UsageBroadly used across various sectors including retail, tech, healthcarePrimarily in retail, telecom, and service industries
Search & Comparison IntentUnderstanding general roles or job optionsLooking for specific customer service roles or job details

The term 'Universal' generally refers to a broad category of roles or skills applicable across multiple industries, while 'Customer Service Representative' is a specific job title focused on assisting customers. Both roles often require similar credentials and are found in similar environments, but 'Universal' is more generic, whereas 'Customer Service Representative' specifies a particular function within customer support.

What are the most commonly searched types of Universal jobs in Connecticut?

The most popular types of Universal jobs in Connecticut are:

What cities in Connecticut are hiring for Universal jobs?

Cities in Connecticut with the most Universal job openings:

Universal jobs near you
Infographic showing various Universal job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 16% Part Time, 2% Temporary, and 17% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,226 per year, or $18.9 per hour.

Universal Banker

PATRIOT BANK, N.A.

Westport, CT • On-site

$18.75 - $23.50/hr

Full-time

Re-posted 12 days ago

Job description

OVERVIEW
Supervise and manage the Service Line with processing a variety of financial transactions, while providing excellent customer service. Assists with training, coaching and balancing, and ensures adherence to established Bank policies and procedures. Prepare and manage scheduling to ensure adequate coverage. Assists with more complex tasks by providing support to the Branch Manager/Assistant Branch Manager performing Universal Banker duties as needed. Contributes to overall Branch goals through the sales process. The Universal Banker is a prime position within the branch, performing tasks associated with transacting customer requests, managing staff, and identifying new business opportunities with current and potential clients.
ESSENTIAL DUTIES AND RESPONSIBILITES include the following.
  • Implement new outreach calling programs and required sales activities.
  • Familiar with all products and services to be able to assess customer needs and recommend solutions that most benefit the customer and the Bank.
  • Cross-sell and up-sell bank products and services by answering inquiries and informing customers of new offerings.
  • Coach team members on identifying sales opportunities and referring to appropriate internal business partners to achieve both Bank and individual sales revenue goals.
  • Manage and support team members in their professional development through coaching, training, and recognition.
  • Perform daily banking transactions using the TCR such as, but not limited to, deposits, withdrawals, check cashing, maintaining and reloading ATMs, and requests for account information.
  • Provide excellent customer service at account opening, closing or servicing, using extensive knowledge of all required application systems.
  • Obtain all necessary new account documents and adhere to KYC and CIP guidelines.
  • Ability to use sound judgment in decision making and problem solving during the absence of a manager or assistant manager.
  • Make daily overdraft decisions when a manager is unavailable.
  • Perform daily, monthly, quarterly and annual audits to ensure operational soundness.
  • Perform all Universal Banker functions during staff shortages.
  • Open and close the branch in adherence to the Bank operation and security procedures.
  • Must be willing to work flexible shifts including Saturdays and be willing to cover other branches when needed.

SUPERVISORY RESPONSIBILITIES
This job does not have managerial responsibilities.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
  • Associate degree or 1 -3 years of relevant experience in consumer, business banking or retail services.
  • Minimum of 1 to 2 years banking and cash handling experience.
  • Basic PC, MS Word and Excel proficiency
  • Experience in customer service and/or sales experience
  • Excellent organizational, interpersonal and communication skills
  • Attention to detail while multi-tasking
  • Strong math aptitude and excellent customer service ability
  • Ability to build and maintain customer relationships
  • Must be a team player with willingness to work in other branches on an as needed basis
  • Strong sense of integrity and personal ethics
  • Demonstrate competency and accountability with the Bank operational standards
  • Strong working knowledge of Bank products and services

OTHER QUALIFICATIONS
  • Clear and effective communicator
  • Collaborative team player
  • Detail-driven with a high level of accuracy

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.
Reasonable accommodations may be made to enable Individuals with disabilities to perform the essential functions.
Travel: Travel to client offices, prospects, branches, and industry events.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
EQUAL EMPLOYMENT OPPORTUNITY
Patriot Bank is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other protected status under federal, state, or local law.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent. Incumbents may be asked to perform other duties as required.

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