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Universal Teller Jobs (NOW HIRING)

Pillar Bank

Universal Teller - Baldwin

Baldwin, WI · On-site

$17.25/hr

As a full or part-time Universal Teller, you would be responsible for providing exceptional customer service including efficient and accurate transaction processing. Essential Duties May Include ...

Pillar Bank

Universal Teller - Baldwin

Baldwin, WI · On-site

$16 - $20.25/hr

As a full or part-time Universal Teller, you would be responsible for providing exceptional customer service including efficient and accurate transaction processing. Essential Duties May Include ...

Pillar Bank

Universal Teller - Baldwin

Baldwin, WI · On-site

$16 - $20.25/hr

As a full or part-time Universal Teller, you would be responsible for providing exceptional customer service including efficient and accurate transaction processing. Essential Duties May Include ...

IBC Bank

Universal Teller I (Full Time)

Tulsa, OK · On-site

$13.75 - $17.25/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Part Time)

Weslaco, TX

$13 - $16.25/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Full Time)

Zapata, TX

$13.25 - $16.50/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Part Time)

Harlingen, TX

$15.50 - $19.50/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Full Time)

Corpus Christi, TX

$15.50 - $19.25/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Part Time)

Laredo, TX

$14 - $17.50/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Full Time)

Port Isabel, TX

$12 - $15/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Part Time)

Brownsville, TX

$13.75 - $17.25/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

IBC Bank

Universal Teller I (Full Time)

Houston, TX

$15.25 - $19/hr

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt ...

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Universal Teller information

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How much do universal teller jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for universal teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a universal teller?

Universal Tellers are bank employees who handle a wide range of customer service and banking tasks, combining the responsibilities of traditional tellers with those of personal bankers. They assist customers with routine transactions such as deposits, withdrawals, and payments, as well as providing information about products, opening accounts, and resolving basic issues. Their versatile role helps improve efficiency and customer experience by allowing banks to offer more personalized and flexible service.

How does a universal teller typically collaborate with other bank staff to ensure smooth branch operations?

A Universal Teller works closely with other team members, such as personal bankers and branch managers, to deliver seamless customer service and efficient daily operations. They often coordinate with colleagues to handle complex transactions, resolve customer issues, and ensure compliance with branch policies. Universal Tellers may also assist in cross-selling banking products, referring clients to specialists, and supporting branch-wide initiatives. This collaborative approach helps maintain a high level of customer satisfaction and a positive work environment.

What are the key skills and qualifications needed to thrive as a universal teller, and why are they important?

To thrive as a Universal Teller, you need strong cash handling abilities, customer service skills, and a high school diploma or equivalent. Familiarity with banking software, transaction processing systems, and compliance protocols is typically required. Exceptional interpersonal communication, attention to detail, and problem-solving skills help Universal Tellers deliver outstanding service and resolve issues efficiently. These skills ensure accurate transactions, regulatory compliance, and a positive client experience, which are vital for success in banking environments.

What is the difference between Universal Teller vs Customer Service Representative?

AspectUniversal TellerCustomer Service Representative
CredentialsHigh school diploma; some certifications optionalHigh school diploma or equivalent; customer service training
Work EnvironmentBank branches, handling transactions and cashCall centers, retail stores, or bank branches, assisting customers
Employer & IndustryFinancial institutions, retail bankingVarious industries including banking, retail, telecom
Common Search/ComparisonUniversal Teller vs Customer Service Representative

While both roles involve customer interaction, a Universal Teller primarily handles banking transactions and cash management within a bank, requiring specific banking knowledge. A Customer Service Representative may work across various industries, focusing on customer support and problem resolution. The roles overlap in customer interaction but differ in technical responsibilities and work environment.

Can I be a universal teller with no experience?

Universal tellers typically do not require prior experience, as training is often provided on the job to teach banking procedures, customer service skills, and the use of cash handling tools. Having strong communication skills and a willingness to learn can help you succeed in this role, even without previous experience. Certifications or knowledge of banking software may be beneficial but are usually not mandatory for entry-level positions.
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Universal Teller jobs near you
Infographic showing various Universal Teller job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 60% Full Time, 18% Part Time, and 20% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Universal Banker / Teller, New Accounts

Wausau, WI • On-site

Park City Credit Union
Finance and Insurance • 51 - 200 employees
Learn more about Park City Credit Unionexternal

$17.25 - $21.50/hr

Full-time

Posted 10 days ago

Key responsibilities

  • Process routine and complex teller transactions accurately and efficiently, including deposits, withdrawals, loan payments, transfers, and cash advances.

  • Open, close, and perform maintenance on various types of accounts in accordance with policies and regulatory requirements.

  • Identify opportunities to refer members to additional credit union services and support branch operations as needed.

Job description

Description

Join our team at our brand-new location and play a key role in building a high-performing branch.


Work Location: This position will be based at our new Wausau branch.
Training: Selected candidates will report to our Merrill Headquarters for training.


Description


The Universal Teller serves as a trusted financial partner to members by providing exceptional service across teller transactions, account servicing, and new account openings. This role blends the efficiency and accuracy of a traditional MSR (teller) with the consultative, relationship-building focus of a New Account Specialist. The Universal Teller is responsible for meeting members' day-to-day banking needs while proactively identifying opportunities to deepen relationships through appropriate products and services.

Requirements

 Member Service & Relationship Building

  • Deliver a consistently high level of service by greeting members promptly, actively listening, and resolving inquiries with professionalism and care.
  • Build rapport with members to understand their financial needs and recommend appropriate credit union products and services.
  • Educate members on digital banking tools, account features, and credit union benefits to improve engagement and financial confidence.
  • Handle member concerns or complaints with empathy, accuracy, and timely follow-up,  escalating when appropriate.

Teller & Transactional Duties

  • Process  routine and complex transactions accurately and efficiently, including  deposits, withdrawals, loan payments, transfers, and cash advances.
  • Balance  cash drawers, vaults, TCRs, and ITMs according to policy; research and resolve discrepancies.
  • Maintain  compliance with internal controls, audit requirements, and fraud  prevention procedures.
  • Identify  potential fraud or suspicious activity and follow required reporting  protocols.

New Accounts & Account Maintenance

  • Open and close consumer, CD's, business, fiduciary, IRA, HSA accounts in accordance with policies, procedures, and regulatory requirements.
  • Perform account maintenance, including address changes, beneficiary updates, disputes, forms and account research.
  • Explain  account terms, rates, fees, and disclosures clearly and accurately.
  • Ensure  all documentation is complete, accurate, and compliant with BSA, CIP,  OFAC, and other regulatory standards.

Sales & Referrals

  • Proactively  identify opportunities to refer members to lending, retirement, or other credit union services.
  • Meet or exceed individual and branch performance goals related to service, quality, referrals, production, and member growth.
  • Participate in branch campaigns, promotions, and community initiatives to support  organizational goals.

Operational & Team Support

  • Support  branch operations by moving between teller and new account duties as needed.
  • Assist  with branch opening and closing procedures.
  • Maintain  a clean, secure, and welcoming branch environment.
  • Collaborate  effectively with teammates to ensure consistent member experiences and operational excellence.
  • Actively seek out and pursue opportunities to innovate within  the branch by identifying areas where processes can be improved or streamlined. Focus on finding ways to increase overall efficiency and enhance the experiences of both members and team members.

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