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How much do universal financial service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for universal financial service representative in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.85 per hour, depending on experience, location, and employer.

What is a universal financial service representative?

Universal Financial Service Representatives are versatile banking professionals who assist customers with a range of financial services, including opening accounts, processing transactions, and providing information about bank products. They often serve as the first point of contact in a branch, handling teller duties as well as basic customer service inquiries. Their role may also include cross-selling financial products and helping customers with loan applications or account maintenance. Universal Financial Service Representatives need strong communication and problem-solving skills to address customer needs effectively.

What are the key skills and qualifications needed to thrive as a universal financial service representative?

To thrive as a Universal Financial Service Representative, you need a strong understanding of banking products, sales techniques, and customer service principles, often supported by a high school diploma or equivalent and banking experience. Familiarity with banking software systems, cash handling procedures, and, in some cases, certifications like NMLS for loan origination are important technical qualifications. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for building trust and addressing client needs. These competencies ensure accurate transactions, regulatory compliance, and positive customer experiences in a dynamic financial environment.

What are the most common challenges faced by a universal financial service representative, and how can they be effectively managed?

Universal Financial Service Representatives often face the challenge of balancing diverse responsibilities, such as assisting customers with transactions, cross-selling financial products, and resolving account issues. Managing high customer traffic and staying updated on a wide range of banking services can also be demanding. Effective time management, strong communication skills, and continuous learning about products and regulations are essential for success in this role. Many institutions provide ongoing training and mentorship to help representatives navigate these challenges and advance within the organization.

What cities are hiring for Universal Financial Service Representative jobs?

Cities with the most Universal Financial Service Representative job openings:

What states have the most Universal Financial Service Representative jobs?

States with the most job openings for Universal Financial Service Representative jobs include:

What are popular job titles related to Universal Financial Service Representative jobs?

For Universal Financial Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Universal Financial Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,483 per year, or $25.2 per hour.

Financial Service Representative

Worcester, MA • On-site

AllCom Credit Union
Commercial Banking • 11 - 50 employees
Learn more about AllCom Credit Unionexternal

$20 - $23/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Are you a credit union or bank Member, Customer Service Rep or a Head Teller with the energy, experience, and desire to learn about loans? Do you love to interact with members and customers and solve problems? With great benefits including health and dental insurance, 401k and paid vacation, this is the job for you!
AllCom Credit Union in Worcester has been proudly providing financial services to our members for over 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our savings and loan products.
The right person is an experienced, hands-on Financial Service Rep.
Skills and Qualifications
  • Open and close member accounts, CDs, IRAs; and resolve member issues.
  • Assist members with loan questions.
  • Originate consumer loans and/or close consumer loan applications.
  • Handle a Teller drawer and perform transactions for our members when needed.
  • Amazing attention to detail, strong organization and people skills, discretion, and professionalism.
  • Accuracy in transactions and member records is a must.
  • Flexible and outgoing personality.
  • May participate in member site visits to assist with member outreach.

This is a Full Time in-person position. The schedule requires working every Thursday evening until 6:15pm and alternating Saturdays from 8:45am until 12:15pm.
Salary Range: $20.00-$23.00/hour
Summary The person must be flexible, multi-tasking, detail-oriented, and love working with members and with numbers. No two days will be the same! The person will wear a lot of hats in a small branch so they must love all roles from Teller to Member Service Rep to Loan Rep.
Requirements include a High school diploma/GED and a minimum of 1 year of experience in a bank or credit union. Experience as a Service or Loan Rep and/or Sales Rep is preferred. We think this is a unique job for a unique candidate whose skills are well-rounded, who understands the complexities of working in a small organization, and whose passion is providing accurate and outstanding service! While we love sales, we start with service.
If the above sounds interesting, we would love to hear from you. Send your resume to and indicate why you think you are a good fit for this position!
AllCom Credit Union is committed to diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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