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Universal Citywalk Jobs (NOW HIRING)

Analyst, Area Merchandise

Orlando, FL · On-site

$16.50 - $18.75/hr

Events include but are not limited to Mardi Gras, Grad Bash, RTU, HHN, NYE, Macy's, Citywalk ... Universal Products & Experiences (UP&E) At Universal Products & Experiences (UP&E), we transform ...

Sous Chef

Los Angeles, CA

$53K - $72K/yr

... Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television ... on CityWalk. As Sous Chef, the position will be a primary "go-to" for the kitchen team and ...

Sous Chef

Universal City, CA

$52K - $70K/yr

... Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television ... on CityWalk. As Sous Chef, the position will be a primary "go-to" for the kitchen team and ...

Sous Chef

Universal City, CA · On-site

$52K - $70K/yr

... Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television ... on CityWalk. As Sous Chef, the position will be a primary "go-to" for the kitchen team and ...

EHS Manager

Universal City, CA · On-site

$87K - $118K/yr

This role is responsible for providing client services and support to various departments at Universal Studios Hollywood and CityWalk in pursuit of environmental, health & safety compliance and ...

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Universal Citywalk information

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How much do universal citywalk jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for universal citywalk in the United States is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Universal Citywalk position, and why are they important?

To thrive in a role at Universal CityWalk, you need strong customer service abilities, retail or food service experience, and a passion for hospitality. Familiarity with point-of-sale (POS) systems, cash handling procedures, and safety protocols is typically required. Excellent communication, teamwork, and problem-solving skills help you stand out in this fast-paced, guest-focused environment. These skills are vital for creating positive guest experiences and maintaining efficient operations at a major entertainment destination.

What is a Universal CityWalk job?

A Universal CityWalk job involves working at the entertainment, dining, and shopping complex located at Universal theme parks. Positions vary from retail and food service to guest relations and management. Employees help create a fun and welcoming experience for visitors. Roles may require customer service skills, teamwork, and flexibility in scheduling. Benefits often include park discounts and career growth opportunities.

What is a typical work environment like for employees at Universal CityWalk?

Employees at Universal CityWalk work in a lively, dynamic atmosphere with a steady flow of guests from around the world. Depending on your specific role, you may interact directly with customers in shops, restaurants, and attractions, or provide essential behind-the-scenes support. Teamwork is a key aspect, as staff collaborate to ensure smooth operations and excellent guest experiences. The environment can be fast-paced, especially during evenings, weekends, and special events, providing both exciting challenges and valuable opportunities to build customer service skills.

More about Universal Citywalk jobs
What cities are hiring for Universal Citywalk jobs? Cities with the most Universal Citywalk job openings:
What states have the most Universal Citywalk jobs? States with the most job openings for Universal Citywalk jobs include:
What job categories do people searching Universal Citywalk jobs look for? The top searched job categories for Universal Citywalk jobs are:
Asst. Director, Projects (UK Project)

Asst. Director, Projects (UK Project)

Universal Orlando

Orlando, FL

Full-time

Re-posted 11 days ago


Universal Orlando Resort rating

7.8

Company rating: 7.8 out of 10

Based on 426 frontline employees who took The Breakroom Quiz

5th of 56 rated theme parks


Job description

JOB SUMMARY:

Responsible for the day-to-day management and development of all construction and/or renovations of major land, attraction, resorts, CityWalk owned venues, walkways, and waterways, back of house support buildings, parking structures and any new facilities (the “Project”). This will include planning, budgeting, scheduling, estimating, design, construction, fabrication, delivery, and commissioning required to open the Project within the assigned budget, quality, schedule, creative and guest experience targets.

MAJOR RESPONSIBILITIES:

Construction/Fabrication/Implementation

  • Responsible for coordinate and manage design decisions and construction document production; avoid contract claims and disputes; minimize change orders during construction phases; effectively manage changes in the Project; eliminate interface disruptions between project participants; maintain, and where possible improve the Project schedule and budget; insure quality design and construction work; emphasize “hands-on” management of field operations; establish and maintain a competent and experienced staff;  implement efficient and timely document control.
  • Review all scope of work as well as design of all attractions, facilities, resorts and themed environments for reliability and safety

Budget/Scheduling

  • Responsible for daily monitoring of project budget within the job scope, and schedule within the targeted objectives set forth during project approval for new attractions, facilities, resorts and themed environments, as well as refurbishments and enhancements. 
  • Review development criteria to make sure projects are delivered correctly and completely

Creative/Design/Architectural Management

  • Responsible for the qualification, procurement, selection, contracting and performance of all Architectural, Engineering and Technical Designers hired to complete the facility design phase of the Project.  Direct the successful delivery of projects while maintaining creative/architectural intent within the established budget and schedule, while meeting the initial objectives set forth during the concept development

Personnel Management

  • Responsible for the hiring and selection of the necessary project team required to implement the project.  Responsible for the performance of each of the project team individuals as it relates to the successful opening of new attractions.  Responsible for the development and growth of project team

Project Reporting

  • Responsible for the management, tracking and reporting of all the necessary project components inclusive of budget, schedule and progress of the project to upper management.  Responsible to maintain accurate documentation necessary to insure a successful project completion within the targeted budget and schedule
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. 
  • Performs other duties as assigned.
ADDITIONAL INFORMATION: 
  • Supervises members of the facility project team.  Size of the facility project team varies from team to team.  The project team consists of Architects, Engineers, Project Manager’s, Schedulers, Estimators, Technical personnel ranging from 3 – 15 people in addition to the management of outside Architects, Construction Management, Scheduling, Estimating, Technical, Import and Procurement consultants.  Team will consist of experienced employees who are typically degreed/licensed professionals in the engineering, architecture or construction management fields.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • State General or Certified or Registered Contractor preferred.  License in Architecture or Engineering is preferred.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Consistent attendance is a job requirement.
EDUCATION:  
  • Bachelor’s degree in Engineering, Architecture, Construction Management or a related field is preferred.
EXPERIENCE: 
  • 9+ years’ experience required in facility maintenance field with specific training and experience with facility maintenance and inspection; or equivalent combination of education and experience. 

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2024 Universal Studios. © 2024 Universal Orlando. All rights reserved. EOE


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