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Universal Associate Jobs in Pennsylvania (NOW HIRING)

CNB Bank

ESSA Bank, Universal Associate, Full Time

Bywood, PA · On-site

$14.50 - $16/hr

Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client ...

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Showing results 21-40

All JobsUniversal Associate JobsUniversal Associate Jobs in Pennsylvania

Universal Associate information

See Pennsylvania salary details

$27.1K

$141.5K

$311.2K

How much do universal associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for universal associate in Pennsylvania is $141,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $213,000.00 per year, depending on experience, location, and employer.

What is a universal associate?

Universal Associates are versatile banking professionals who handle a wide range of customer service and banking tasks in financial institutions. They assist customers with account inquiries, process transactions, open new accounts, and provide product information. Universal Associates are trained to work across different functions in a bank branch, providing flexibility and a seamless customer experience. Their role combines elements of teller, personal banker, and customer service representative to meet various client needs efficiently.

How does a universal associate balance responsibilities between teller and customer service functions?

Universal Associates are cross-trained to handle both teller transactions and broader customer service tasks, such as opening new accounts or assisting with loan applications. Balancing these duties requires strong multitasking skills and adaptability, as you may switch between assisting customers at the counter and addressing more complex banking needs throughout the day. Collaboration with team members is crucial, especially during busy periods, to ensure efficient service and a positive customer experience. This dynamic environment provides valuable exposure to multiple banking functions, supporting career advancement within the financial institution.

What are the key skills and qualifications needed to thrive as a universal associate, and why are they important?

To thrive as a Universal Associate, you need strong customer service skills, attention to detail, and a basic understanding of banking or financial products, often supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is typically required. Exceptional communication, problem-solving abilities, and adaptability help you excel when addressing diverse client needs. These skills ensure efficient service delivery, foster customer satisfaction, and support the overall success of the financial institution.

What is the difference between Universal Associate vs Medical Assistant?

AspectUniversal AssociateMedical Assistant
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentRetail, hospitality, healthcare support rolesClinics, hospitals, medical offices
Employer & Industry UsageVarious industries including healthcare supportPrimarily healthcare facilities
Common Search & ComparisonYesYes

The Universal Associate typically refers to roles in retail, hospitality, or support industries with minimal certifications, whereas a Medical Assistant works specifically in healthcare settings, often requiring certification. Both roles involve supporting operations but differ significantly in industry focus and required credentials.

What are the most commonly searched types of Universal jobs in Pennsylvania?

The most popular types of Universal jobs in Pennsylvania are:

What are popular job titles related to Universal Associate jobs in Pennsylvania?

For Universal Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Universal Associate jobs in Pennsylvania look for?

The top searched job categories for Universal Associate jobs in Pennsylvania are:

Universal Associate jobs near you
Infographic showing various Universal Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $141,548 per year, or $68.1 per hour.

Universal Associate I (Teller/New Accounts) - Part-time w/ benefits

First Citizens Community Bank

Troy, PA • On-site

$16 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

First Citizens Community Bank rating

3.8

Company rating: 3.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

171st of 171 rated banks

Job description

Description:
  • Provide timely and courteous customer service.
  • Process customer transactions in a professional, accurate, and efficient manner.
  • Exemplify FCCB’s standard of delivering exceptional customer service every time.
  • Assess customer's financial needs and suggest Bank services and products.
  • Actively participate in and promote the Bank’s sales culture and referral programs.
  • Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
  • Follow proper procedures and complete tasks in compliance with banking regulations.
  • Identify customer needs and develop solutions to exceed customer goals and expectations.
  • Constructively interact with co-workers.

There are four levels within the Universal Associate role. The Universal Associate I (Teller/New Accounts):

  • Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.
  • Opens and maintains deposit accounts for consumers and businesses.
  • Completes all necessary maintenance on customer accounts.

HOURS will average approximately 25 per week and will include working some Saturdays. This position is budgeted for 1,300 hours per year.

Requirements:
  • Ability to use Microsoft Office Suite and related program software.
  • Ability to quickly learn position-related software.
  • Ability to effectively use general office equipment.
  • One year customer service and cash handling experience. (preferred)
  • High school diploma or equivalent educational experience. (preferred)



BENEFITS: Comprehensive benefit package to include:

  • Health, dental, and vision benefits
  • 401k w/ company match
  • Paid time off; paid holidays
  • Group and voluntary life insurance and disability insurance
  • Aflac supplemental plans
  • Employee Assistance Program


Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.


First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

What First Citizens Community Bank employees say

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