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Unity Lab Services Jobs in New York (NOW HIRING)

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How much do unity lab services jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for unity lab services in New York is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $26.54 per hour, depending on experience, location, and employer.

What is a Unity Lab Services?

A Unity Lab Services job typically involves providing laboratory support, instrument maintenance, and scientific services to customers in research, clinical, and industrial laboratories. Employees in these roles may work in field service, customer support, logistics, or scientific applications to help ensure lab operations run smoothly. These positions are often with Thermo Fisher Scientific, which owns Unity Lab Services, and they focus on delivering technical expertise and operational efficiency to laboratory environments.

What are the key skills and qualifications needed to thrive in Unity Lab Services, and why are they important?

To thrive in a Unity Lab Services role, candidates typically need strong technical aptitude in laboratory operations, equipment maintenance, and inventory management, often supported by a relevant science degree or technical training. Familiarity with laboratory information management systems (LIMS), industry-standard lab equipment, and compliance protocols is crucial. Strong organizational, communication, and problem-solving skills will set candidates apart in this client-focused, fast-paced environment. These abilities ensure smooth laboratory workflows, customer satisfaction, and adherence to safety and operational standards.

What are some common challenges faced by employees in Unity Lab Services, and how are they addressed?

Employees in Unity Lab Services may frequently encounter the challenge of balancing multiple lab support requests and maintaining strict adherence to safety and compliance procedures. Managing schedules for equipment maintenance and dealing with unexpected equipment malfunctions requires resourcefulness and quick problem-solving. Team members typically receive comprehensive onboarding and ongoing training to keep their skills up to date, while clear communication and collaboration with lab staff are emphasized to resolve issues efficiently. Support from experienced team leads and well-documented standard operating procedures help ensure smooth operations even during busy or complex shifts.

What are the most commonly searched types of Unity Lab Services jobs in New York?

The most popular types of Unity Lab Services jobs in New York are:

What are popular job titles related to Unity Lab Services jobs in New York?

For Unity Lab Services jobs in New York, the most frequently searched job titles are:

What job categories do people searching Unity Lab Services jobs in New York look for?

The top searched job categories for Unity Lab Services jobs in New York are:

Unity Lab Services jobs near you
Infographic showing various Unity Lab Services job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,270 per year, or $24.6 per hour.

Inside Sales Customer Success Manager

Manhattan, NY • On-site

Thermo Fisher Scientific
Biotechnology Research and Development • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

174th of 544 rated manufacturers

People enjoy working here

Good employer

Recommended by students

Learn more about Thermo Fisher Scientificexternal

$22.26 - $33.39/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $32 billion and more than 52,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
Division Summary
Launched in 2011 to enhance customer productivity, Unity Lab Services is one of Thermo Fisher Scientific's five premier brands. We provide a single source for integrated lab service, support and supply management. IES (the internal acronym standing for Instrument and Enterprise Services Division) encompasses over 3600 global service professionals with the broadest service portfolio in the market coupled with access to a deep bench of domain expertise.
Position Summary
This role will cover the Canada territory. The Customer Success Manager is an Inside Sales role focused on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. This role involves building strong customer relationships, recognizing market trends, and collaborating with internal and external partners to increase market share and achieve financial goals.
What Will You Do?
  • Inside Sales Activities: Focus on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. Implement promotional and sales actions.
  • Customer Support: Provide intensive support to assigned customers in collaboration Service Contract Specialists (new business team) and Service leaders. As needed, visit customers for contract negotiations within the assigned region, with a readiness to travel 10-25%.
  • Contract Renewals: Ensure timely contract renewals, including tracking deadlines, developing proposal, and following up to maintain and grow existing business.
  • Customer Acquisition and Consulting: Actively acquire and consult with existing and new customers for the sale of service products.
  • Sales Reporting: As required, prepare sales reports, statistics, and forecast summaries.
  • System Utilization: Use SAP, Cloud for Service (C4S), and Salesforce (SFDC) systems for quote creation, edits and logging sales activities.
  • Relationship Building: Build and maintain close and long-term business relationships through meetings, phone, and email contacts to communicate product and service information and capture strategic information.
  • Financial Goals: Ensure the achievement of annual and quarterly financial goals by identifying, developing, and proactively pursuing relevant leads.
Minimum Requirements / Qualifications:
  • Education: Bachelor's degree in Business, Science, Finance or equivalent work experience preferred.
  • Sales Skills: 3-5 yrs of sales experience with proven ability to qualify opportunities, and close deals. Capable of prioritizing, being effective, and strong negotiation skills. Prior experience in similar roles (sales, telesales, sales administration) in a corporate/matrix organization is preferred.
  • Communication Skills: Excellent oral and written communication skills, with the ability to navigate different hierarchical levels and positions authoritatively.
  • Organizational Skills: High level of organizational skills and self-discipline to optimize time management and efficiency in daily activities.
  • Personal Attributes: High self-motivation, team spirit, flexibility, and a positive demeanor.
  • Industry Knowledge: Knowledge in the field of instrumental analytics/life sciences.
  • IT Skills: Excellent IT skills, including MS Office, SAP ERP, and CRM systems.
  • Travel: Ability to travel to customer locations up to 25%; includes overnight travel
  • Values: Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation and Involvement
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is $22.26-$33.39.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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