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United Rentals Dispatcher Jobs in Iowa (NOW HIRING)

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Des Moines, Iowa Moonlighter R253319 Location: 101 63rd St, Des Moines, Iowa 50312 United States of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

West Des Moines, IA · On-site

$15.75 - $21.25/hr

Location: 6220 Village View Dr, West Des Moines, Iowa 50266 United States of America Are you a ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Coralville, IA · On-site

$14.50 - $19.75/hr

Location: 2601 2nd St, Coralville, Iowa 52241 United States of America Are you a people person? Do ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Council Bluffs, IA · On-site

$15 - $20.25/hr

Council Bluffs, Iowa Moonlighter R253070 Location: 721 32nd Ave, Council Bluffs, Iowa 51501 United ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Location: 6310 Douglas Ave, Urbandale, Iowa 50322 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service / Lot Attendant

Ankeny, IA · On-site

$11.75 - $14/hr

Location: 1503 S Ankeny Blvd, Ankeny, Iowa 50023 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

West Des Moines, IA · On-site

$15.75 - $21.25/hr

Location: 6220 Village View Dr, West Des Moines, Iowa 50266 United States of America Are you a ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Sioux City, IA · On-site

$15.75 - $21.50/hr

Location: 5700 Gordon Dr, Sioux City, Iowa 51106 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

New

Customer Service Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Location: 2800 Edgewood Rd SW, Cedar Rapids, Iowa 52404 United States of America Are you a people ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA

$15.50 - $21.25/hr

Location: 101 63rd St, Des Moines, Iowa 50312 United States of America This position requires ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

West Des Moines, IA · On-site

$15.75 - $21.50/hr

... United States of America Are you a people person? Do you love helping others? U-Haul is in search ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Location: 6310 Douglas Ave, Urbandale, Iowa 50322 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Location: 101 63rd St, Des Moines, Iowa 50312 United States of America This position requires ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Council Bluffs, IA · On-site

$15 - $20.25/hr

Location: 721 32nd Ave, Council Bluffs, Iowa 51501 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Location: 2535 Hubbell Ave, Des Moines, Iowa 50317 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Location: 2535 Hubbell Ave, Des Moines, Iowa 50317 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Location: 2535 Hubbell Ave, Des Moines, Iowa 50317 United States of America Are you a people person ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Showing results 41-57

United Rentals Dispatcher information

What does a United Rentals dispatcher do?

A United Rentals Dispatcher is responsible for coordinating the delivery, pickup, and movement of rental equipment to and from customers and job sites. They work closely with drivers, customers, and other team members to ensure equipment is delivered efficiently and on time. Dispatchers use scheduling software and communication tools to track equipment, manage logistics, and resolve any issues that arise during transit. Their role is essential for maintaining customer satisfaction and smooth operations within United Rentals.

What are the key skills and qualifications needed to thrive as a United Rentals dispatcher, and why are they important?

To thrive as a United Rentals Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or transportation scheduling, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring timely equipment deliveries, optimizing fleet efficiency, and maintaining high customer satisfaction.

What are some common challenges faced by United Rentals dispatchers, and how can they be managed effectively?

United Rentals Dispatchers often face the challenge of coordinating equipment deliveries and pickups for multiple customers with tight deadlines. Balancing urgent requests, unexpected changes, and equipment availability requires strong organizational and communication skills. Effective dispatchers rely on real-time tracking systems, maintain clear communication with drivers and customers, and prioritize tasks based on urgency and customer needs. Proactively anticipating potential issues and maintaining flexibility can help manage the fast-paced environment and ensure high customer satisfaction.

What is the difference between United Rentals Dispatcher vs Equipment Coordinator?

AspectUnited Rentals DispatcherEquipment Coordinator
CredentialsHigh school diploma, relevant experienceHigh school diploma, experience in equipment management
Work EnvironmentOffice and job sites, coordinating rentals and deliveriesOffice-based, managing equipment inventory and logistics
Industry UsageConstruction, industrial rental servicesConstruction, equipment rental companies
Primary FocusScheduling, dispatching rental equipment and driversManaging equipment inventory, maintenance, and logistics

The United Rentals Dispatcher primarily focuses on scheduling and dispatching rental equipment and drivers, ensuring timely delivery and pickup. In contrast, the Equipment Coordinator manages equipment inventory, maintenance, and logistics. Both roles are essential in the rental process but differ in their core responsibilities and daily tasks.

What are popular job titles related to United Rentals Dispatcher jobs in Iowa?

For United Rentals Dispatcher jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching United Rentals Dispatcher jobs in Iowa look for?

The top searched job categories for United Rentals Dispatcher jobs in Iowa are:

What cities in Iowa are hiring for United Rentals Dispatcher jobs?

Cities in Iowa with the most United Rentals Dispatcher job openings:

Customer Service Representative

U-Haul

Des Moines, IA • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago


U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire


Job description

Des Moines, Iowa

Moonlighter

R253319

Location:

101 63rd St, Des Moines, Iowa 50312 United States of America

This position requires shifts on Friday, Saturday, and Sunday

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability

  • Opportunities for advancement

  • Mindset App Reimbursement

  • Gym Reimbursement Program

  • Health insurance & Prescription plans, if eligible

  • Paid holidays, vacation, and sick days, if eligible

  • Life insurance

  • MetLaw Legal program

  • MetLife auto and home insurance

  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

  • 401(k) Savings Plan

  • Employee Stock Ownership Plan (ESOP)

  • 24-hour physician available for kids

  • Dental & Vision Plans

  • Business travel insurance

  • You Matter EAP

  • LifeLock Identity Theft Protection

  • Critical Illness/Group Accident Insurance

  • Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.

  • Use smartphone-based U-Scan technology to manage rentals and inventory.

  • Move and hook up U-Haul trucks and trailers.

  • Clean and inspect equipment on the lot including checking fluid levels.

  • Answer questions and educate customers regarding products and services.

  • Prepare rental invoices and accept equipment returned from rental.

  • Install hitches and trailer wiring.

  • Fill propane (certification offered through U-Haul upon employment)

  • Drive a forklift (certification offered through U-Haul upon employment)

  • Other duties as assigned

  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver’s license and ability to maintain a good driving record

  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


What U-Haul employees say

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