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Unique Call Center Jobs (NOW HIRING)

UnityPoint Health

RN Call Center

Sioux City, IA · On-site

... unique and embrace what brings us together. And, we believe equipping you with support and ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Health

RN Call Center

Sioux City, IA · On-site

... unique and embrace what brings us together. And, we believe equipping you with support and ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Health

RN Call Center

Sioux City, IA · On-site

Overview UnityPoint Clinic RN Call Center Monday-Friday 11AM-9:30PM 40 hours/week - every other ... unique and embrace what brings us together. And, we believe equipping you with support and ...

Ztek Consulting INC

Call Center Agent

Mesa, AZ · On-site

$15 - $19.50/hr

Call Center Agent Duration: 6-12 months Location: REMOTE Work Type: Rate: Pay range offered to a ... that leverages a unique blend of human talent, machine learning algorithms, and artificial ...

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How much do unique call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for unique call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Unique Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

RN Call Center

Sioux City, IA • On-site

UnityPoint Health
Hospitals • 10K+ employees
Learn more about UnityPoint Healthexternal

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 366 frontline employees who took The Breakroom Quiz

Job description

UnityPoint Clinic

RN Call Center

Monday-Friday 11AM-9:30PM 40 hours/week - every other weekend + holiday rotation

Full Time Benefits

We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.

#HotJobsSC


At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:   

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.


My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.

  • Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
  • Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
  • Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.
  • Thrive in a fast-paced call center environment by multitasking, adapting to changing staffing needs, and supporting team and operational goals.
  • Adhere to organizational policies, safety guidelines, and change initiatives while assisting with additional duties as assigned.

Education:

  • Graduate from an accredited nursing program.

Experience: 

  • 1-2 years clinical experience in home care and/or ambulatory care.

Licenses/Certifications:

  • The IntelliCenter RN will have an unrestricted Iowa or practicing state license and will maintain secondary licensure to perform role in UPH service areas

What UnityPoint Health employees say

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Benefits

Hours and flexibility

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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