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Union Tech Solutions Jobs (NOW HIRING)

You belong at Union! The IT Network Architect works with other team members in the planning ... Our IT department plays a pivotal role in implementing and maintaining technology solutions that ...

... Credit Union's technology needs. * Builds and integrates APIs, microservices, and system ... solutions. * Participates in code reviews to ensure consistency, maintainability, and adherence to ...

You belong at Union! The IT Network Architect works with other team members in the planning ... Our IT department plays a pivotal role in implementing and maintaining technology solutions that ...

You belong at Union! The IT Network Architect works with other team members in the planning ... Our IT department plays a pivotal role in implementing and maintaining technology solutions that ...

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Union Tech Solutions information

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$29K

$48K

$78K

How much do union tech solutions jobs pay per year?

As of Jun 18, 2026, the average yearly pay for union tech solutions in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Solutions Specialist at a union-focused technology company, and why are they important?

To excel as an IT Solutions Specialist in a union-focused technology environment, you need a strong background in information technology, problem-solving abilities, and experience with systems integration, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with enterprise software, networking tools, project management platforms, and cybersecurity protocols is often required. Outstanding communication, collaboration, and adaptability are essential soft skills for effectively supporting diverse union clients and team members. These skills ensure the delivery of reliable, secure, and tailored technology solutions that meet the unique needs of union organizations.

What types of projects and technologies do employees at Union Tech Solutions typically work with, and how does this impact day-to-day collaboration?

At Union Tech Solutions, team members frequently engage in projects that involve developing and implementing custom software solutions, IT infrastructure upgrades, and cloud migrations for clients across various industries. The work environment is highly collaborative, with cross-functional teams including developers, project managers, and IT specialists working closely together to deliver tailored solutions. This structure fosters strong communication skills and the ability to adapt to new technologies, offering employees exposure to a wide range of tools and methodologies. Regular team meetings and agile workflows ensure everyone stays aligned and can contribute their expertise throughout the project lifecycle.

What is the difference between Union Tech Solutions vs Network Technician?

AspectUnion Tech SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentUnionized workplaces, corporate or government settingsIT departments, telecom companies, corporate offices
Industry UsageUsed across various industries with unionized laborPrimarily in IT and telecommunications sectors

Union Tech Solutions and Network Technicians share similar certifications and work environments, often collaborating in IT and technical support roles. However, Union Tech Solutions typically refers to a company or unionized workforce, while Network Technicians focus on installing, maintaining, and troubleshooting network systems. Understanding these distinctions helps clarify job expectations and career paths in the tech industry.

What are Union Tech Solutions?

Union Tech Solutions typically refers to a company or service provider that specializes in delivering technology solutions, such as IT support, software development, or digital transformation, for labor unions or organizations representing workers. These solutions can include membership management platforms, secure communication tools, data analytics, and other digital services tailored to the unique needs of unions. The goal is to help unions operate more efficiently, engage their members, and advocate effectively using modern technology.
What cities are hiring for Union Tech Solutions jobs? Cities with the most Union Tech Solutions job openings:
Information Support Specialist II

Information Support Specialist II

Heritage Family Credit Union

Rutland, VT โ€ข On-site

$28.31 - $35.38/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

This position is primarily onsite at our Operations Center in Rutland, Vermont. Occasional travel to various branches will be required. Candidate must be within commutable distance to the Rutland Operations Center location.
Who We're Looking For:
We are looking for an experienced IT professional with a "people helping people" mindset to join our Information Technology team in Rutland, VT. The ideal candidate will:
  • Approach situations with a positive and collaborative attitude, working closely within the IT team and with team members throughout the entire organization
  • Demonstrate passion for and pliability in an ever-changing IT landscape to troubleshoot and find solutions in a wide variety of situations
  • Have considerable experience with Microsoft 365 administration, Intune administration, Hybrid Azure Active Directory, and Group Policy

What You'll Be Doing:
  • Providing first and second tier technical support to end users via phone, in-person, and via help desk ticketing system
  • Addressing complex issues related to servers, networks, and systems, including but not limited to user end points, physical and virtual servers, printers, phones, network equipment, and ATMs
  • Completing end of day procedures
  • Creating, reviewing, and updating documentation as necessary, providing clear and accessible instructions for all job functions, and providing technical insights and documentation as needed to support successful project outcomes

Why Join Us:
  • Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
  • Benefits Include:
    • Paid time off in addition to paid federal holidays
    • Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
    • 401k match
    • Ongoing training opportunities
    • 8 hours of volunteer time with an organization important to you
    • Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)

Salary Range: $28.31 - $35.38/hour
Position Title: IT Support Specialist II
Department: Information Technology
Reports To: Vice President Information Technology
FLSA Status: Non-Exempt
EEO Code: Technician
Grade: 9
Summary:
The IT Support Specialist II is a key member of the Information Technology team responsible for providing Tier 1 and Tier 2 technical support across the Credit Union's technology landscape. This role supports end users, branch operations, and core systems by maintaining and troubleshooting workstations, servers, applications, and related infrastructure in both on-premises and cloud environments. The position includes user access administration, daily operational controls, documentation, and onsite support at branch locations, all performed in accordance with established security standards, internal controls, and regulatory requirements to ensure reliable and secure technology operations.
Essential Functions:
  • Provide Tier 1 and Tier 2 end-user technical support via phone, help desk ticketing system. Monitor and respond to hotline calls and service requests, gather accurate and complete information, resolve incidents, and follow up to confirm restoration of service and user satisfaction.
  • Support and troubleshoot the Credit Union's technology environment, including end-user devices, infrastructure systems, applications, and related hardware, in accordance with established IT controls and security standards.
  • Provision, modify, and remove user access to systems and applications in compliance with the principle of least privilege, information security policies, and regulatory requirements. Maintain accurate access documentation and audit trails to support internal reviews and regulatory examinations.
  • Perform and document daily operational control activities, including backups, ATM/ITM systems, and other automated or scheduled IT processes. Identify, escalate, and remediate exceptions, failures, or anomalies as required.
  • Create and maintain technical documentation, procedures, and system records to support operational consistency, knowledge transfer, examination readiness, and assigned IT projects.
  • Travel to all Credit Union branch locations as required to provide onsite technical support, install or service equipment, support business operations, and assist with incident response or system issues that cannot be resolved remotely.
  • Perform all other duties as assigned.

Qualifications:
Education:
  • High school diploma or equivalent required; bachelor's degree in computer science, information technology or related field, or commensurate work experience.

Experience:
  • Minimum 5 years of IT experience in a dynamic environment required. Experience working in a credit union environment preferred.

Skills:
  • Strong analytical and troubleshooting skills with the ability to prioritize, problem-solve, and manage multiple tasks in a fast-paced operational environment.
  • Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, Entra ID, Intune, physical and virtual servers, and secure remote access technologies.
  • Understanding of basic networking concepts, including connectivity, DNS, DHCP, and device communication fundamentals.
  • Self-motivated with the ability to work independently while also collaborating effectively with others to identify issues, recommend solutions, and implement operational or process improvements.

Physical Requirements:
  • This position requires sitting for extended periods of time and working primarily at a workstation or desk in an office environment.
  • Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone.
  • Ability to lift and carry equipment (50+ pounds) and other materials as needed.

Work Environment:
  • Professional banking environment.
  • Travel to HFCU branches and properties required as needed.

BSA/Risk: Employees will ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks.
Equal Opportunity Employer: Heritage Family Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.