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Union Representative Jobs in Riverside, CA (NOW HIRING)

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Union Representative information

See Riverside, CA salary details

$25.6K

$46.1K

$80.3K

How much do union representative jobs pay per year?

As of Jul 14, 2026, the average yearly pay for union representative in Riverside, CA is $46,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $44,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Union Representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

What jobs pay 4000 a week without a degree?

A Union Representative typically does not earn $4,000 a week without a degree, as this role often requires experience and union-specific knowledge. However, some high-paying trades such as commercial pilots, real estate brokers, or certain sales managers can reach or exceed this income level through experience, certifications, and commission-based earnings. These jobs often involve specialized skills, licensing, or certifications rather than formal college degrees.

What are some common challenges a Union Representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

Do you get paid to be a union representative?

Union representatives are typically paid employees of the union or the employer, receiving a salary or hourly wage for their work. Compensation varies depending on the union, industry, and level of experience, and some may receive additional benefits or stipends for training and meetings.

How do you get a job as a union rep?

To become a union representative, candidates typically need experience working within the industry or organization, strong communication and negotiation skills, and often membership in the union. Many unions require candidates to be elected by members or appointed based on their involvement and leadership qualities. Certification or training programs in labor relations can also enhance prospects.

What are Union Representatives?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What does a union representative do?

A union representative acts as a liaison between union members and management, advocating for workers' rights, negotiating contracts, and ensuring workplace policies comply with labor laws. They often assist with grievances, organize meetings, and provide guidance on union benefits and procedures.
What are the most commonly searched types of Representative jobs in Riverside, CA? The most popular types of Representative jobs in Riverside, CA are:
What job categories do people searching Union Representative jobs in Riverside, CA look for? The top searched job categories for Union Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Union Representative jobs? Cities near Riverside, CA with the most Union Representative job openings:
Infographic showing various Union Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $46,132 per year, or $22.2 per hour.

Call Center Service Representative (Phone Banker)

Orange County's Federal Credit Union

Santa Ana, CA • On-site

$20 - $27/hr

Full-time

Dental, Life, Retirement

Posted yesterday


Job description

Build Relationships. Build Futures. Build Your Career.


Remote work schedule maybe considered after training and thirty days of successful performance.

Must be available to work shifts ranging between 7:45am – 7:15pm, Monday – Friday, and two Saturdays per month 8:30am – 2:30pm.

At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.

Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices.

When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.

The successful Call Center Representative has an exuberant demeanor and provides members with general information regarding their accounts, credit union policies, and services through extraordinary Member experiences. By comprehending Member preferences and providing 'trusted advisor' service, you'll match products and services that meet members' financial needs, while building and deepening relationships.

ESSENTIAL FUNCTIONS:

  • Relates favorably with members and colleagues in all encounters, conveying information and communicating with mutual respect, resulting in new account relationships and referrals. Cross-sells additional products and services that meet the member's needs and resolve escalated member issues.
  • Assists in areas of Credit Cards, fiduciary accounts such as trust accounts, and more intricate products and services.
  • Meets/exceeds your goals, including enhanced Member Survey Scores, Productivity, and Quality Assurance Scores on randomly selected and monitored calls. Assists and contributes to achieving individual, branch, and credit union goals and the organization's strategic plan.
  • Availability for opening and closing shifts Monday – Friday ranging between 7:30am – 7:15pm, and two Saturdays per month 8:30am – 2:30pm.

QUALIFICATIONS:

  • Call center or banking experience to include knowledge of sales and service etiquette.
  • Possess the aptitude to exercise self-awareness, self-regulation, motivation, inspiration, empathy, and be service-oriented, utilizing influence in a positive manner
  • Must be effective in written and oral communication, including the ability to speak and hear to give and receive instructions and information to others in person and over the telephone
  • Computer knowledge and experience normally expected in professional environments, including Microsoft programs, Outlook scheduling, and the knowledge of how to navigate effectively on the internet
  • Accurately performs mathematical calculations.
  • Must live within 50-miles of our headquarters office in Santa Ana, CA and be willing and able to commute into the office, five days per week, during the training and initial 30 days.

Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCFCU's Call Center job levels with their corresponding hourly pay ranges:

  • Level I-II requires call center service in any industry or bank teller experience: $20.00 - $22.50
  • Level III requires call center service experience within the financial industry: $23.00 - $27.00

Generous benefits include:

  • Anthem & Delta Care USA Dental – From day one of employment!
  • Life insurance at no cost to associates.
  • 401(k) – OCCU contributes up to 6% of gross earnings (dollar for dollar).
  • Vacation hours – 13 days per year, rolls over year-to-year and increases with tenure.
  • Sick hours – 7 days per year
  • Paid Holidays
  • Annual performance merit increases
  • Professional and personal development programs, including educational grants up to $1k per year and step progression opportunities.
  • Annual discretionary bonus
  • Professional, welcoming, and collaborative work environment focused on achieving goals, recognizing successes, and excelling at member service.

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.