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Union Rep Jobs in Tulsa, OK (NOW HIRING)

Robot Operator

Tulsa, OK ยท On-site

$37.53/hr

This is a union-represented position Preferred Qualifications (Desired Skills/Experience): * Experience in a manufacturing/production setting * Background in aerospace/aviation * Knowledge of hand ...

Maintenance Mechanic

Tulsa, OK ยท On-site

$37.53/hr

Union: This is a union-represented position. Drug Free Workplace: We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids ...

Robot Operator

Tulsa, OK ยท On-site

$37.53/hr

This is a union-represented position Preferred Qualifications (Desired Skills/Experience): * Experience in a manufacturing/production setting * Background in aerospace/aviation * Knowledge of hand ...

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Union Rep information

What is a union rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are some common challenges union reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

How do you get a job as a union rep?

To become a union representative, you typically need to be a current employee in the union's industry or workplace and demonstrate strong communication and leadership skills. Many union reps are elected by union members or appointed based on experience and involvement in union activities, and some positions may require knowledge of labor laws and union policies.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

What are the key skills and qualifications needed to thrive as a union rep?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

How do you become a union rep?

To become a union representative, you typically need to be a member of the union and demonstrate leadership or communication skills. Many unions require candidates to be active members for a certain period and may hold elections or nominations for the position. Training or certification in labor relations or negotiation can also be beneficial.
What cities near Tulsa, OK are hiring for Union Rep jobs? Cities near Tulsa, OK with the most Union Rep job openings:
Infographic showing various Union Rep job openings in Tulsa, OK as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Oklahoma Central Credit Union

Tulsa, OK โ€ข On-site

$13.75 - $18.75/hr

Other

Medical, Retirement, PTO

Re-posted yesterday


Job description

Customer Service Representative

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities.

Your role:

As a Customer Service Representative, you will provide outstanding phone service to all members and potential members. You will assist members with account information, perform account transactions, discuss product inquiries and recognize, cross-service and act upon sales opportunities, by suggesting appropriate credit union products.

In this role you will:

  • Provide accurate, courteous, friendly, timely and professional phone service to all members and potential members.
  • Assist members with general service requests such as, but not limited to, opening and closing accounts, financial transactions, problem solving, plastic card requests, address changes, CDs and check ordering. Educate the members on products and services the credit union offers.
  • Follow up to service requests, forms completion, return phone calls, mailing/emailing requested documentation and research required to resolve issues. Identifying transactions, verifying funds, account availability and research requests.
  • Assist and instruct members on the use of our electronic services such as home banking, Anywhere Audio, e-statements, bill pay, mobile banking and web site usage.
  • Provide remote Interactive Teller Machine (ITM) coverage as needed, delivering exceptional member service through video-assisted transactions while maintaining a professional, camera-ready appearance.
  • Protect member assets and account information.
  • Deliver service to both internal and external members that are aligned with the Credit Union's Service Standards and meet all established service goals.
  • Commitment to Credit Unions' needs and maintain confidentiality at all times.
  • Understand and comply with all aspects of the Bank Secrecy Act and Anti-Money Laundering regulations as they relate to their position.
  • Comply with all security guidelines related to physical and information security.

What you can expect when you join Oklahoma Central Credit Union:

  • Competitive pay
  • Work-life balance
  • 401 (k) retirement plan
  • Best-in-class healthcare coverage
  • Generous PTO and federal holidays
  • Community Service: We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off

Requirements

What we're looking for:

  • A high school diploma, GED or higher
  • Previous customer service experience
  • Proficient computer skills

Even better if you have:

  • One or more years of similar or related experience in a call center setting
  • Previous financial institution experience
  • Courtesy, tact, and diplomacy
  • Experience efficiently researching accounts and reaching a resolution
  • Active listening skills
  • Oklahoma Central Credit Union is proud to be an equal opportunity employer and a drug-free workplace!