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Union Rep Jobs in Rhode Island (NOW HIRING)

COASTAL1 CREDIT UNION

Call Center Rep

Pawtucket, RI · On-site

$20.50 - $22/hr

Coastal1 Credit Union is seeking to hire a Call Center Representative in our Contact Center! Our Call Center Reps provide quality service to members by providing information, resolving problems, and ...

Zuzick & Associates

... representatives. This is a full time position with upwards mobility and the ability to work from ... We service union and association members by matching clients to the products and services they ...

New

Zuzick & Associates

... representatives. This is a full time position with upwards mobility and the ability to work from ... We service union and association members by matching clients to the products and services they ...

New

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All JobsUnion Rep JobsUnion Rep Jobs in Rhode Island

Union Rep information

See Rhode Island salary details

$40.5K

$70.2K

$100.9K

How much do union rep jobs pay per year?

As of Jul 16, 2026, the average yearly pay for union rep in Rhode Island is $70,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,951.00 and $77,427.00 per year, depending on experience, location, and employer.

How much do you get paid as a union rep?

Union representatives' salaries vary depending on the union, industry, and experience, but they typically earn between $40,000 and $80,000 annually. Some union reps are paid a salary, while others may work on a part-time basis or receive stipends, and many also have other job-related benefits such as insurance or retirement plans.

What is a Union Rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are some common challenges Union Reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

How do you get a job as a union rep?

To become a union representative, you typically need to be an active member of the union and demonstrate leadership or communication skills. Many union reps are elected by members or appointed based on experience, and some roles may require knowledge of labor laws or union policies. Gaining relevant experience and understanding the union's structure can improve your chances of securing the position.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

What jobs pay 4000 a week without a degree?

A Union Rep typically does not earn $4,000 a week without a degree, as this role often requires knowledge of labor laws and negotiation skills rather than high income. However, some high-paying trades such as commercial pilots, real estate brokers, or specialized sales roles can reach or exceed this weekly income without a college degree, especially with experience and certifications. These jobs often involve commission, bonuses, or overtime to achieve such earnings.

What are the key skills and qualifications needed to thrive as a Union Rep, and why are they important?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

How do I become a union rep?

To become a union representative, you typically need to be an active member of the union and demonstrate leadership qualities. Many unions require candidates to attend training sessions or workshops and to be elected or appointed by union members. Strong communication skills and knowledge of labor rights are also important for the role.
What are the most commonly searched types of Rep jobs in Rhode Island? The most popular types of Rep jobs in Rhode Island are:
What cities in Rhode Island are hiring for Union Rep jobs? Cities in Rhode Island with the most Union Rep job openings:
Union Rep jobs near you
Infographic showing various Union Rep job openings in Rhode Island as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,214 per year, or $33.8 per hour.
Call Center Rep

Call Center Rep

COASTAL1 CREDIT UNION

Pawtucket, RI • On-site

$20.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Coastal1 Credit Union is seeking to hire a Call Center Representative in our Contact Center!


Our Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships – provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility.

This is an on-site, in office position.


Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.

We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.

Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!


Duties and Responsibilities

  1. Provide accurate, efficient quality customer service to members and prospective members over the phone.
  2. Be a Subject Matter Expert to resolve member issues and inquiries on accounts to include account activity, fraud disputes, debit card issues and Online Banking issues and resolution within level of authority. Forward inquiries to appropriate department for resolution beyond area of authority, access, or knowledge.
  3. Order checks and complete account maintenance and transaction slips accurately and in a timely manner. Accept and process loan payments through Orbipay loan payment system.
  4. Make recommendations and/or decision fee reversal requests and provide alternate overdraft solutions.
  5. Educate members on account criteria, features, benefits and recommend alternate solutions to member concerns.
  6. Recognize referral opportunities, complete VISA applications over the phone, cross sell other Coastal1 products and services such as Online Banking enrollment and achieve minimum required referral goals.
  7. Demonstrate knowledge of Credit Union products and services, policies, and procedures.
  8. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, Member Identification Program and Office of Foreign Assets Control screening and record keeping requirements.
  9. Perform other duties as required.


Education and Experience Requirements

  • Minimum of a high school diploma or equivalent required.
  • At least 2 years demonstrated successful work experience as a Teller with a strong background in customer service.
  • Demonstrated ability to manage multiple projects simultaneously with time management/organizational/multi-tasking skills.
  • Familiarity with basic math concepts required.
  • Must be able to focus and pay attention to detail when processing a high volume of work, occasionally work under pressure and have the ability to meet tight deadlines.
  • Familiarity with PC’s and basic office software such as MS Office.
  • Must have the ability to learn new and changed procedures and methods for processing member transactions.
  • Ability to maintain a high level of professionalism and excellent customer service skills, demeanor, appropriate business appearance, and demonstrated knowledge of Coastal1’s products and services, policies, and procedures.
  • Ability to maintain a positive and upbeat Credit union image.
  • Ability to handle confidential information securely.
  • Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions.
  • Ability to work independently and as a team member.
  • Bi-lingual helpful


Equal Opportunity Employer

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