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Union Customer Service Jobs in Washington (NOW HIRING)

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD · On-site

$18 - $20/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

NextCar

CUSTOMER SERVICE COORDINATOR

Catonsville, MD · On-site

$18 - $22/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

NextCar

CUSTOMER SERVICE COORDINATOR

Catonsville, MD

$18 - $22/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

NextCar Rental

CUSTOMER SERVICE COORDINATOR

Laurel, MD · On-site

$18 - $23.50/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD · On-site

$18 - $20/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD

$18 - $20/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

NextCar

CUSTOMER SERVICE COORDINATOR

Laurel, MD · On-site

$18 - $23.50/hr

Credit Union Membership RESPONSIBILITIES: * Clean exterior and interior of vehicle according to service delivery standards. * Complete rental transactions and agreements for customers following ...

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All JobsUnion Customer Service JobsUnion Customer Service Jobs in Washington

Union Customer Service information

See Washington salary details

$11

$21

$30

How much do union customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for union customer service in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a union customer service representative?

To thrive as a Union Customer Service Representative, you need strong communication skills, problem-solving abilities, and a good understanding of union policies and member benefits, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and union-specific databases is typically required. Exceptional interpersonal skills, patience, and conflict resolution abilities help representatives effectively address member concerns and foster trust. These competencies are crucial for ensuring member satisfaction, maintaining positive labor relations, and efficiently resolving issues within the union context.

How does being part of a union impact the daily work and responsibilities of a customer service representative?

Being part of a union as a customer service representative often means enjoying clearer work guidelines, structured breaks, and standardized processes for addressing workplace concerns. Union membership can also foster a collaborative environment, as representatives may participate in regular meetings to discuss workplace issues or improvements. Additionally, unions often provide support in resolving conflicts and negotiating benefits, giving employees a stronger collective voice. This can lead to a more supportive work environment and opportunities to contribute to positive changes in company policies.

What is the difference between Union Customer Service vs Customer Service Representative?

AspectUnion Customer ServiceCustomer Service Representative
CredentialsMay require union membership or specific union certificationsTypically requires high school diploma or equivalent; certifications vary by industry
Work EnvironmentUnionized workplaces, often in public sector or large corporationsVarious industries, including retail, telecom, and finance
Employer & Industry UsageEmployers with unionized staff, such as government agencies or large unionsBroadly used across private and public sectors
Search & Comparison IntentPeople comparing unionized roles with non-union roles in customer serviceIndividuals seeking customer service roles or career info

Union Customer Service roles typically involve union membership and work in unionized environments, often with additional benefits and protections. Customer Service Representatives work across various industries with diverse employer types, focusing on customer interaction without necessarily union affiliation.

What is a union customer service representative?

Union Customer Service representatives are professionals who assist members of labor unions by addressing their inquiries, resolving issues related to union benefits, membership, and contracts, and providing information about union policies. They act as a bridge between union members and union leadership, ensuring that members' concerns are heard and addressed in a timely manner. Their role often includes answering questions about dues, grievances, workplace rights, and helping members navigate union processes. Excellent communication and problem-solving skills are essential for this position.
What are the most commonly searched types of Customer Service jobs in Washington? The most popular types of Customer Service jobs in Washington are:
What cities in Washington are hiring for Union Customer Service jobs? Cities in Washington with the most Union Customer Service job openings:
Union Customer Service jobs near you
Infographic showing various Union Customer Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Customer Service Specialist

McQuade Organization

Capitol Heights, MD • On-site, Remote

$62K - $80K/yr

Full-time

Re-posted 20 days ago

Job description

Join our team as a Customer Service Specialist in VA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company
💼 Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
  • Weekly pay + performance bonuses
  • Flexible schedule - work from home
  • Full training provided, no experience required
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

Job Responsibilities
  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly
  • Maintain accurate records and documentation

Requirements
  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment

Pay & Career Growth
  • Average first-year earnings: $62k-$80k
  • Annual earning potential grows by ~$25k per year
  • Merit-based promotions - leadership opportunities available

📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
Customer Service Specialist jobs in VA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry.

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