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Union Customer Service Jobs in Florida (NOW HIRING)

Amscot

Customer Service

Miami, FL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We look for individuals with retail, hospitality and/or customer service experience. If you possess ... unions. Competitive benefits packages, paid vacations and a 401K are just a few of the ways we work ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

Zuzick & Associates

We service union and association members by matching clients to the products and services they ... Customer oriented/people person * Ability to work independently with the support of management ...

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Union Customer Service information

What are the key skills and qualifications needed to thrive as a union customer service representative?

To thrive as a Union Customer Service Representative, you need strong communication skills, problem-solving abilities, and a good understanding of union policies and member benefits, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and union-specific databases is typically required. Exceptional interpersonal skills, patience, and conflict resolution abilities help representatives effectively address member concerns and foster trust. These competencies are crucial for ensuring member satisfaction, maintaining positive labor relations, and efficiently resolving issues within the union context.

How does being part of a union impact the daily work and responsibilities of a customer service representative?

Being part of a union as a customer service representative often means enjoying clearer work guidelines, structured breaks, and standardized processes for addressing workplace concerns. Union membership can also foster a collaborative environment, as representatives may participate in regular meetings to discuss workplace issues or improvements. Additionally, unions often provide support in resolving conflicts and negotiating benefits, giving employees a stronger collective voice. This can lead to a more supportive work environment and opportunities to contribute to positive changes in company policies.

What is the difference between Union Customer Service vs Customer Service Representative?

AspectUnion Customer ServiceCustomer Service Representative
CredentialsMay require union membership or specific union certificationsTypically requires high school diploma or equivalent; certifications vary by industry
Work EnvironmentUnionized workplaces, often in public sector or large corporationsVarious industries, including retail, telecom, and finance
Employer & Industry UsageEmployers with unionized staff, such as government agencies or large unionsBroadly used across private and public sectors
Search & Comparison IntentPeople comparing unionized roles with non-union roles in customer serviceIndividuals seeking customer service roles or career info

Union Customer Service roles typically involve union membership and work in unionized environments, often with additional benefits and protections. Customer Service Representatives work across various industries with diverse employer types, focusing on customer interaction without necessarily union affiliation.

What is a union customer service representative?

Union Customer Service representatives are professionals who assist members of labor unions by addressing their inquiries, resolving issues related to union benefits, membership, and contracts, and providing information about union policies. They act as a bridge between union members and union leadership, ensuring that members' concerns are heard and addressed in a timely manner. Their role often includes answering questions about dues, grievances, workplace rights, and helping members navigate union processes. Excellent communication and problem-solving skills are essential for this position.

What are the most commonly searched types of Customer Service jobs in Florida?

The most popular types of Customer Service jobs in Florida are:

What cities in Florida are hiring for Union Customer Service jobs?

Cities in Florida with the most Union Customer Service job openings:

Union Customer Service jobs near you
Infographic showing various Union Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service

Amscot

Miami, FL • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Amscot rating

7.5

Company rating: 7.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Come join one of Florida's fastest growing financial services companies.

If you are motivated, hard-working and looking for a meaningful, long-term career, Amscot may have an opportunity for you. We look for individuals with retail, hospitality and/or customer service experience. If you possess a high school diploma or GED, basic math skills, and enjoy working with customers, Amscot could be the right match for you. If you are bilingual, we love that! Amscot promotes from within whenever possible, so there are numerous opportunities for growth, career development and leadership potential. Don't wait - Apply NOW!

Benefits of Amscot

At Amscot, our associates earn significantly more than their counterparts at banks and credit unions. Competitive benefits packages, paid vacations and a 401K are just a few of the ways we work to improve the quality of life for our associates and their families.

  • Rapid Career Advancement
  • Health, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Short Term Disability Insurance
  • Company Paid Long Term Disability Insurance
  • Paid Holidays and Vacations
  • 401(k) Matching
  • Comprehensive Paid Training & More

Amscot is an equal opportunity employer.

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What Amscot employees say

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