1

Unified Communication Technical Support Engineer Jobs

Technical Support Engineer

Sunnyvale, CA · On-site

$80 - $100/hr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Manage customer communications and expectations until the closure of each case We are looking for:

The Technical Support Engineer will be responsible for troubleshooting and developing technical ... Strong analytical, problem solving, written/verbal communication and organizational skills.

We are looking for a Technical Support Engineer to join our highly experienced global team. The ... Excellent communication skills in English * Motivation to learn new skills and technologies * Great ...

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... Strong verbal and written communication skills with the ability to explain technical concepts ...

$80 - $100/hr

Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical ... Strong research, writing and communication skills. * Ability to work in a fast-paced and changeable ...

Technical Support Engineer

Manhattan, NY · On-site

$80 - $100/hr

Technical Support Engineer Order.co New York, New York, United States About this position At ... Communication: Excellent verbal and written communication skills, with the ability to explain ...

New

Communicate technical findings, customer impact, workarounds, and resolution plans clearly to both ... Mentor other engineers and continuously improve support processes to reduce repeat incidents and ...

$60 - $80/hr

Technical Support Engineer**to join the IT Service Desk team for a new function. You will be ... Communication: Ability to translate highly technical "code-level" findings into executive-friendly ...

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between ... communicate status updates to clients * Experience using Incident Management and/or Project ...

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using ... Excellent written and verbal communication skills; experience supporting B2B enterprise customers ...

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable ... wireless communication systems. * May be involved in customer installation and training.

Technical Support Engineer

Houston, TX · On-site

$80 - $100/hr

... the Technical Support Engineer II role at AVEVA offers a compelling opportunity to make a ... Excellent written and verbal communication skills. * Self‑motivated and able to work ...

... Technical Support Engineer to join it. Our customers are not filing tickets about forgotten ... Excellent written communication, specifically the ability to explain a technical finding clearly to ...

$60 - $80/hr

The Technical Support Engineer serves as a primary technical resource for customers and field ... Strong communication, organizational, and customer service skills are essential. This position is ...

Showing results 21-40

Unified Communication Technical Support Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do unified communication technical support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for unified communication technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Unified Communication Technical Support Engineer jobs?

For Unified Communication Technical Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Unified Communication Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Sunnyvale, CA • On-site

$80 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

You would act as the Technical Support Engineer for Switching and Wireless Team.

As a Technical Support Engineer, you will:

Provide direct technical web and telephone support to Fortinet customers including:

  • Support and troubleshooting on the wireless and switching range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case
We are looking for:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of WiFi 802.11 networks, 4G LTE experience.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, WIDS
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, MACOs, UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.
  • Must be authorized to work in the U.S. without sponsorship
Educational Requirements:

Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The US base salary range for this full-time position is $88,000 -$107,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

#J-18808-Ljbffr