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Unicor Jobs (NOW HIRING)

Terrestris LLC

System Administrator

Washington, DC · On-site +1

This project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission ...

Terrestris LLC

Network Administrator

Washington, DC · On-site +1

This project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission ...

E-Logic INC

Installer Forniture

Washington, DC · On-site

$19.75 - $25/hr

Perform repair, maintenance, installation, and disassembly of systems furniture and casegood furniture (Unicor, Teknion, Kimball, Steelcase) product to include properly inventory, palletizing and ...

kiinc

Government Sales Specialist

Green Bay, WI · On-site +1

About the role OEI, a division of KI, is responsible for selling and promoting contract office furniture solutions for UNICOR to the Federal Government. We currently have an opening for a Field Sales ...

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All JobsUnicor Jobs

Unicor information

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$38.5K

$73.6K

$105.5K

How much do unicor jobs pay per year?

As of Jun 7, 2026, the average yearly pay for unicor in the United States is $73,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a Unicor job?

A Unicor job refers to employment within Federal Prison Industries (FPI), also known as UNICOR, which provides work opportunities for incarcerated individuals in the U.S. federal prison system. These jobs involve manufacturing, services, and recycling programs that help inmates gain skills, work experience, and financial earnings. UNICOR aims to support successful reintegration by improving job readiness and reducing recidivism.

What are the typical work conditions and team dynamics for a Unicor Federal Prison Industries position?

Unicor roles are structured within federal correctional facilities, where employees work as part of supervised manufacturing teams under secure conditions. Team members are often assigned to production lines, collaborating closely to meet quotas and ensure quality in products ranging from textiles to electronics. The work environment emphasizes safety, accountability, and continuous improvement, with a focus on building job skills that can be valuable upon reentry into the workforce. Regular communication with supervisors and peers helps foster a supportive environment where new skills are gained through hands-on experience.

What are the key skills and qualifications needed to thrive in the Unicor position, and why are they important?

To thrive as a Unicor Federal Prison Industries worker, you typically need entry-level manufacturing skills, attention to detail, and a willingness to learn, as well as eligibility to participate in federal work programs. Familiarity with tools and equipment used in factories—such as sewing machines, assembly line systems, or fabrication tools—is often developed on the job rather than requiring prior certification. Reliability, teamwork, and a strong work ethic are valuable soft skills for excelling in this unique environment. These competencies are crucial to maintaining productivity, quality standards, and a positive workplace during skill-building and rehabilitation.

More about Unicor jobs
What cities are hiring for Unicor jobs? Cities with the most Unicor job openings:
What are the most commonly searched types of Unicor jobs? The most popular types of Unicor jobs are:
What states have the most Unicor jobs? States with the most job openings for Unicor jobs include:
What job categories do people searching Unicor jobs look for? The top searched job categories for Unicor jobs are:
Unicor jobs near you
Infographic showing various Unicor job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $73,562 per year, or $35.4 per hour.
Senior Service Desk Technician

Senior Service Desk Technician

KeenLogic

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Service Desk Technician II
Federal Prison Industries (UNICOR) - Information Technology Services Contract
About the Project:
Federal Prison Industries (UNICOR) provides employment and training opportunities to incarcerated individuals through manufacturing, services, and technology programs that support federal agencies nationwide.
The Management Information Systems Branch (MISB) supports UNICOR's enterprise technology environment, including user support, infrastructure, networking, cybersecurity, and business systems. As UNICOR continues to modernize its technology environment, the Service Desk Technician II will play a key role in supporting users, maintaining system performance, and ensuring timely resolution of technical issues.
Position Summary:
KeenLogic is seeking a skilled and customer-focused Service Desk Technician II to support Federal Prison Industries (UNICOR), a government corporation within the U.S. Department of Justice. This position supports enterprise IT operations and end-user support services across UNICOR facilities nationwide.
The Service Desk Technician II serves as an advanced member of the IT support team, providing technical assistance to end users, troubleshooting workstation and application issues, managing ServiceNow tickets, and supporting Microsoft-based environments. This role also assists with documentation development, knowledge management, training materials, and process improvement initiatives to enhance IT service delivery.
This position is primarily remote, with occasional onsite support requirements at UNICOR facilities as needed. This opportunity supports a federal contract with a one-year base period and four option years, offering up to five years of continued work. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance.
Work Location:
  • Primarily remote/hybrid
  • Potential support locations include:
    • Washington, DC (UNICOR Central Office)
    • Butner, NC
    • Allenwood, PA
    • Victorville, CA
Schedule:
  • Monday - Friday
  • Full-time (40 hours per week)
  • 8-hour shifts
  • 7:30 am to 4:00 pm
Required Qualifications:
  • US Citizen and eligible for government clearances
  • 4+ years of IT Help Desk, Desktop Support, or User Support experience.
  • Experience supporting Microsoft Windows operating systems and end-user devices.
  • Strong troubleshooting and customer service skills.
  • Experience working within ticketing systems such as ServiceNow.
  • Strong verbal and written communication skills.
  • Ability to communicate effectively with both technical and non-technical users.
  • Ability to work independently and collaboratively within a team environment.
Preferred Qualifications:
  • CompTIA A+, Network+, or similar industry certifications.
  • Experience supporting federal government environments.
  • Experience with Microsoft 365 and Exchange.
  • Experience supporting remote users.
  • Experience creating technical documentation, training materials, or knowledge base articles.
  • Familiarity with Windows Operating System Deployment (OSD).
Technical Environment:
Candidates should have experience supporting and troubleshooting technologies such as:
  • Microsoft Windows 11
  • Microsoft Server 2022
  • Microsoft Office 365
  • Microsoft Exchange / Outlook
  • Active Directory
  • ServiceNow
  • SCCM (System Center Configuration Manager)
  • SCOM (System Center Operations Manager)
  • Windows Operating System Deployment (OSD)
  • User account administration
  • Desktop and laptop hardware support
  • Peripheral device troubleshooting
Key Responsibilities:
End User Support
  • Provide Tier I and Tier II technical support to end users.
  • Troubleshoot hardware, software, operating system, and peripheral issues.
  • Support desktops, laptops, thin clients, mobile devices, and related technologies.
  • Configure and maintain workstation operating systems and software applications.
  • Install, configure, and troubleshoot hardware and software components.
  • Assist users through phone, remote support sessions, and ticketing systems.
Service Desk Operations
  • Respond to and resolve incidents and service requests submitted through ServiceNow.
  • Prioritize and escalate issues as appropriate.
  • Track ticket progress and provide timely updates to users and management.
  • Ensure service requests are resolved in accordance with established service levels.
Documentation & Knowledge Management
  • Develop and maintain:
    • Knowledge Base Articles
    • Standard Operating Procedures (SOPs)
    • User Guides
    • Checklists
    • Service Level Agreements (SLAs)
    • End User Training Materials
Technical Collaboration
  • Collaborate with infrastructure, networking, and development teams to troubleshoot complex issues.
  • Assist with operating system deployments and workstation configuration management.
  • Participate in testing activities and issue replication efforts.
  • Evaluate user workflows and recommend technology solutions to improve efficiency and user experience.
Continuous Improvement
  • Identify recurring issues and recommend process improvements.
  • Assist in improving service desk operations, documentation, and support processes.
  • Support technology modernization initiatives and operational enhancements.

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