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Understood Care Jobs in Decatur, GA (NOW HIRING)

Dental Treatment Coordinator

East Point, GA · On-site

$19.25 - $24.75/hr

... care. Your role is pivotal in ensuring every patient feels valued and understood, from their first visit to the completion of their treatment. You'll manage appointment schedules, facilitate seamless ...

General Dentist

Decatur, GA · On-site

$225K/yr

Our client is passionate about making every patient feel at home, listened to, and understood. They are known for the great care they take with patients and employees alike. The Position : Our client ...

New

General Dentist

Decatur, MI · On-site

$225K/yr

Our client is passionate about making every patient feel at home, listened to, and understood. They are known for the great care they take with patients and employees alike. The Position : Our client ...

Communicates phone advice in a calm manner, ensuring it is properly received and understood ... TAKING CARE OF YOU * Seeks innovative customer solutions. * Craves cutting edge opportunities.

New

The Senior Director plays a critical role in advancing CARE's transformation and Functional ... understood, implemented, and sustained within the business-partnering function. Through strategic ...

Licensed Practical Nurse (LPN)

Atlanta, GA · On-site

$24.75 - $33.75/hr

... care that enhances the quality of life for our clients. We prioritize compassion in every interaction, ensuring clients feel understood, respected, and comforted by our empathetic team. With a strong ...

Licensed Practical Nurse (LPN)

Atlanta, GA · On-site

$24.50 - $33.25/hr

... care that enhances the quality of life for our clients. We prioritize compassion in every interaction, ensuring clients feel understood, respected, and comforted by our empathetic team. With a strong ...

PATIENT RESUPPLY SPECIALIST

Atlanta, GA · On-site

$15.90 - $17/hr

We help deliver care beyond traditional settings, making essential products and services more ... understood, valued and more connected with Apria. Key responsibilities for creating a positive ...

... needs are understood by the technician and the needed and recommended service/repairs are ... Selling and servicing vehicles is what we do, but taking care of people is who we are! Apply now!

... needs are understood by the technician and the needed and recommended service/repairs are ... Selling and servicing vehicles is what we do, but taking care of people is who we are! Apply now!

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Infographic showing various Understood Care job openings in Decatur, GA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Customer Care Manager - State Farm Agent Team Member

Jared Mula - State Farm Agent

Atlanta, GA • On-site

$55K/yr

Full-time

Medical, PTO

Re-posted 15 days ago


Job description

Benefits:
  • End of year bonus
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

You May Be a Great Fit as a Customer Care Manager at Jared Mula - State Farm Agent if: 
  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Atlanta, GA 30339
At Jared Mula - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.
Qualifications
  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Must be currently licensed (Property/Casualty, Life/Health).
  • Must have more than 1 year of insurance experience.