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Umass Hotel Jobs (NOW HIRING)

Compass Group

HOUSEKEEPER

Marlborough, MA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Umass Malboro - 157 Union Street, Marlborough, MA 01752. Note: online applications accepted only ... Performs light cleaning duties to maintain establishments, including hotels, restaurants and ...

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Umass Hotel information

See salary details

$6

$14

$19

How much do umass hotel jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for umass hotel in the United States is $14.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What is the UMass Hotel?

The UMass Hotel is a full-service hotel located on the campus of the University of Massachusetts Amherst. It offers accommodations for visitors, including prospective students, families, conference attendees, and other guests. The hotel provides amenities such as complimentary breakfast, Wi-Fi, and convenient access to university facilities and local attractions. It is especially popular for its central location within the UMass Amherst campus, making it a preferred choice for campus events and activities.

What are the key skills and qualifications needed to thrive as a hotel manager at UMass Hotel?

To thrive as a Hotel Manager at UMass Hotel, you need strong hospitality management skills, experience in operations, and a relevant degree such as in hospitality or business management. Familiarity with hotel property management systems (PMS), reservation software, and knowledge of financial reporting are commonly required. Excellent leadership, customer service, and problem-solving abilities help you effectively lead teams and ensure guest satisfaction. These skills and qualities are crucial for delivering seamless guest experiences, maximizing occupancy, and maintaining high operational standards in a competitive hospitality environment.

What opportunities for professional development and advancement exist for employees at the UMass Hotel?

Employees at the UMass Hotel can benefit from a variety of professional development opportunities, including specialized hospitality training, workshops, and cross-departmental experience. The hotel is part of the University of Massachusetts, which often allows staff to take advantage of university-sponsored courses and tuition assistance. Advancement typically involves moving into supervisory or management roles within the hotel or broader campus hospitality services, with performance and continued education playing significant roles. Team members also frequently collaborate with university departments, expanding their professional network and skill set.

What is the difference between Umass Hotel vs Umass Hospitality Assistant?

AspectUmass HotelUmass Hospitality Assistant
CredentialsHigh school diploma or equivalent; hospitality or hotel management experience preferredHigh school diploma; customer service or hospitality experience beneficial
Work EnvironmentHotel property, including front desk, housekeeping, and guest servicesHotel or resort settings, assisting with guest needs and operational tasks
Employer & IndustryUniversity-affiliated hotel, hospitality industryUniversity hospitality department or hotel, hospitality industry
Common Search/ComparisonHotel management, front desk rolesGuest services, hotel support roles

The Umass Hotel typically refers to the hotel operated by the university, focusing on management and guest services. The Umass Hospitality Assistant usually supports daily hotel operations, assisting with guest needs and operational tasks. While both roles are within the hospitality industry and share similar credentials, the hotel role often involves more managerial responsibilities, whereas the assistant role emphasizes operational support and customer service.

More about Umass Hotel jobs

What states have the most Umass Hotel jobs?

States with the most job openings for Umass Hotel jobs include:

What job categories do people searching Umass Hotel jobs look for?

The top searched job categories for Umass Hotel jobs are:

Umass Hotel jobs near you
Infographic showing various Umass Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,157 per year, or $14 per hour.

Clerical Assistant (UMass Hotel)

UMass Amherst

Amherst, MA • On-site

$16 - $20/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Title: Clerical Assistant (UMass Hotel)

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Accommodations

Work Location: Amherst

Schedule:Part Time

Work Arrangement:Onsite

Job Summary

The Hotel Front Desk Clerk assists in the registration of hotel guests, assigns accommodations, and maintains guest room inventory.

Essential Functions

Following department policy and procedure, registers guests and assigns rooms; issues keys, mail and messages to guests; enters transactions onto guest accounts.
Posts and records charges, reconciles balances and prepares reports in standard format for use by the Hotel Manager and other staff.
Maintains daily guest room inventory using standard department procedures.
Maintains records by manual or mechanical methods; prepares required forms and reports following department policies and procedures.
Operates the telephone switchboard and performs miscellaneous clerical duties such as the receipt and disbursement of mail, the operation of various office machines.
Provides information to the public by telephone or in person responsibly answering questions concerning such matters as services, rooms, and special functions and referring inquiries to the appropriate department of services when necessary.

Other Functions

Performs administrative tasks as required.
Performs other duties as assigned.

Minimum Qualifications

Working knowledge of business English, spelling and arithmetic; ability to make arithmetic computations accurately and with reasonable speed.
Ability to maintain departmental records and to prepare reports from such records.
Ability to understand and carry out moderately complex oral and written instructions.
Working knowledge of the operation and application of various office machines; may require the ability to operate proficiently a front office cash register, telephone switchboard or computerized system.
Understanding of general hotel operations and procedures.

Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

Work Schedule and Work Arrangement

Schedule and nights vary based on department need. 3:00pm - 11:00pm, 11:00pm - 7:00am;

Salary Information

Hourly Rate:$16 - $20 per hour

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

Apply