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Uct Customer Program Manager Jobs (NOW HIRING)

itD is seeking a Senior Customer Program Manager to lead complex customer programs, drive technology adoption and value realization, and support business growth across premium customer organizations.

Program Manager

Buffalo, NY · On-site

$102K - $125K/yr

GTI Values: Safety I Quality I Customer Obsession I Speed I Agility Position Overview As GTI ... The Program Manager will communicate daily with customers regarding program updates, schedules ...

Program Manager Launch and oversee a defense/aerospace customer program from scope to production Location: Los Angeles, California About The Role Hadrian - Manufacturing the Future Hadrian is ...

Job Summary The Program Manager is responsible for owning customer programs from handoff through execution, ensuring alignment across Sales, Engineering, Quality, Supply Chain, and Operations. This ...

Position Summary The Customer Program Manager is the operational owner for one or more of MSBS's strategic customer accounts -- the central point of contact coordinating inventory, demand planning ...

The Program Manager is responsible for meeting key customer relationships and organizing, coordinating, and executing a comprehensive program management process to achieve defined business objectives ...

Program Manager

Chatsworth, CA · On-site

$90K - $140K/yr

Position Overview As the Program Manager, you will oversee customer programs from initial planning through final delivery. You'll work closely with engineering, manufacturing, supply chain ...

They are seeking a strategic, data-driven Voice of the Customer Program Manager to build and run a company-wide VOC program, responsible for pulling insights from customer-facing surfaces and ...

Candidates should have direct experience managing customer delivery, operational performance, or service programs in automated warehouse environments. Essential Functions and Responsibilities : To ...

The Program Manager is responsible for meeting key customer relationships and organizing, coordinating, and executing a comprehensive program management process to achieve defined business objectives ...

We are seeking an experienced, hands-on Program Manager to lead customer programs through a critical period of operational improvement, driving both program performance and internal process maturity.

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Uct Customer Program Manager information

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$8

$54

$85

How much do uct customer program manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for uct customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What does a UCT Customer Program Manager do?

A UCT Customer Program Manager is responsible for overseeing and managing programs and projects for customers at Ultra Clean Technology (UCT). They act as the main point of contact between the customer and the company, ensuring that customer requirements are met, timelines are adhered to, and deliverables are completed to satisfaction. Their role includes coordinating internal teams, managing project schedules, resolving issues, and communicating progress to both customers and company leadership. They play a crucial role in maintaining strong customer relationships and ensuring the successful delivery of products or services.

How does a UCT Customer Program Manager typically collaborate with cross-functional teams to ensure customer satisfaction?

As a UCT Customer Program Manager, you will frequently coordinate with engineering, manufacturing, quality, and supply chain teams to meet customer requirements and resolve issues. Effective communication and proactive problem-solving are essential, as you’ll serve as the primary point of contact for customers throughout the project lifecycle. Regular meetings, status updates, and joint planning sessions help align internal teams and ensure timely delivery of products and services. This collaboration is key to building strong customer relationships and driving continuous improvement.

What are the key skills and qualifications needed to thrive as a UCT Customer Program Manager, and why are they important?

To thrive as a UCT Customer Program Manager, you need strong project management skills, a background in engineering or business, and experience managing customer programs. Familiarity with CRM systems, project management tools like Microsoft Project, and possibly certifications such as PMP are typically required. Excellent communication, problem-solving, and relationship-building abilities help drive customer satisfaction and effective collaboration. These skills ensure that customer programs are delivered on time, within scope, and meet quality standards, fostering customer loyalty and organizational success.

What are popular job titles related to Uct Customer Program Manager jobs?

For Uct Customer Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Uct Customer Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.

Program Manager (6309)

Plano, TX • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

itD is seeking a Senior Customer Program Manager to lead complex customer programs, drive technology adoption and value realization, and support business growth across premium customer organizations. The ideal candidate will bring deep experience in customer-facing program management, multi-technology environments, program governance, financial and performance reporting, risk management, and stakeholder leadership, with a track record of delivering successful program outcomes, customer satisfaction, technology adoption, and business growth.

Location: Onsite - Plano, TX

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:
  • Lead end-to-end customer program management, overseeing program scope, timelines, resources, deliverables, and outcomes while adapting to changing business needs and constraints.
  • Develop and execute program vision, strategic implementation plans, governance frameworks, and industry-aligned best practices to drive successful outcomes.
  • Manage stakeholder relationships with customer technical and operational leaders, executives, partners, and internal teams while maintaining accountability for program results.
  • Orchestrate cross-functional resources across delivery, technical support, customer success, renewals, and partner teams to drive customer value realization and technology adoption.
  • Monitor and report program performance, technology adoption, financial status, risks, issues, and overall outcomes to senior stakeholders.
  • Drive change management, organizational awareness, training, and continuous improvement initiatives to enhance program productivity and successful adoption.
  • Collaborate with sales, renewals, and business development teams to support services growth, customer retention, and revenue opportunities.
Internal Responsibilities:
  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material (blogs, media material).
  • Build out material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events (in person and virtual).
  • Work with leadership on career fast-track opportunities.
Required Qualifications and Skills:
  • Bachelor's degree with 12+ years of project/program management experience, or master's degree with 8+ years of experience.
  • 5+ years of customer-facing experience managing complex, multi-technology programs.
  • PMP certification or equivalent required.
  • Experience collaborating with customer-employed teams and external partners.
  • Proficiency in program and project management practices, financial and performance reporting, risk management, and procurement.
  • Familiarity with contract management and customer satisfaction practices.
  • Strong leadership, communication, negotiation, and stakeholder management skills.
  • Ability to manage complex programs autonomously and operate effectively within a matrixed environment.
  • Proficiency with Microsoft Project, Excel, Word, PowerPoint, and PMO governance.
  • Fluent in English and the applicable local language.
Preferred Qualifications and Skills:
  • Advanced project management certification.
  • Agile certification.
  • Experience leading substantial, moderate-to-high-risk programs across diverse teams and business functions.
  • Experience driving technology adoption, customer value realization, and services or business growth.
  • Strong critical-thinking and problem-solving capabilities, including the ability to manage difficult conversations and develop creative solutions.
  • Demonstrated ability to facilitate, motivate, mentor peers, and lead adaptively with strong emotional intelligence.
  • Experience coordinating teams of program managers, project managers, engineers, and architects within a matrixed organization.
Education:
  • Bachelor's degree with 12+ years of project/program management experience, or master's degree with 8+ years of project/program management experience.